Goodbye Vodacom

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prasanv

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Dec 2, 2013
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I used to get 4G connection when I was a contract customer of Vodacom but now I downgraded to Prepaid to move to Cellc, I never seen my phone pick up anything above "H" so this clearly shows how vodacom have their customer grading implemented.
 
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Chris_SA

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Ockie said:
pm me the number
Click to expand...

Thank you for the support, I received lte settings and my phone now picks up 4g.

Although I am super appreciative, I am just as annoyed with the total lack of support received from Vodacom over the last couple of months on this issue. Like I said earlier, they told me it's my phone and closed the ticket. You send me new lte settings and did something else in couple of minutes, and all good...

This is the 1st time in 23 months that I got anything better than 3g on vodacom...

Again thank you for taking the time to actually look at the issue and find a solution.
 
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FlashSA

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After 2 months on Telkom, I have to concur that Vodacom pricing can no longer be justified by them saying their network is flawless. It was flawless for me, but Telkom's is as well and for many many less rands.
 
marine1

marine1

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FlashSA said:
After 2 months on Telkom, I have to concur that Vodacom pricing can no longer be justified by them saying their network is flawless. It was flawless for me, but Telkom's is as well and for many many less rands.
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I can handle the **** calls.
I can handled the dropped calls every day
I can handle the slow data
I can handle the insane prices

I CANNOT and WILL NOT accept OOB at their criminal prices and WILL NOT accept not receiving notifications either by SMS, the APP, e mail, whatsapp, MMS, smoke signal, whatever the fk ever way they have that does NOT work either by fault of their systems or its intentional so they can screw us more.

Every fken month having to fight for hours and hours with their stupid call centre, then having to call in favours to get to the CEO's office because nobody has the brain power to resolve these issues.

Vodacom needs to be taken to task for the behaviour simple as that.
I even have it in e mail from the CEO's office that they are sorry but there was a fault on their side????
Really? So why do I then have to fight all the time to have it resolved?

OOB and the pricing they charge is mafia tactics and I urge you to consider leaving them, vote with your wallet.
 
BBSA

BBSA

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FlashSA said:
After 2 months on Telkom, I have to concur that Vodacom pricing can no longer be justified by them saying their network is flawless. It was flawless for me, but Telkom's is as well and for many many less rands.
Click to expand...

Agree, and you do not have to deal the greedy OOB shark
 
marine1

marine1

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Telkom would have been my choice but they don't offer a buy out
 
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CAPS LOCK

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It's the allure of early contact upgrades that teasers and many remain shackled inside this ongoing cyclical trap - ISPs know what they doing.
 
marine1

marine1

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xeslaro said:
It's the allure of early contact upgrades that teasers and many remain shackled inside this ongoing cyclical trap - ISPs know what they doing.
Click to expand...

That and people think its a mission to change over or to port.
It isnt, it is actually very easy.
Hell, I would have even been prepared to lose my number. Thats how sick and tired I am of VC and their ***
 
sand_man

sand_man

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Given notice on one of my Vodacom contracts, porting to 20gb Telkom Freeme packages as of 1 November. Hoping for a smooth transition.

For me Vodacom has had their ups and downs but the the main issue is their exorbitant data costs. OOB shark has caught me a few times in the last 24 months. When it happens it's not pretty at all!! Data costs are and continue to be a disgrace, bordering on scandalous! With the modern smartphone being data reliant, even when used for the most rudimentary tasks, one has to watch those meager caps intently or suffer the consequences.
 
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CAPS LOCK

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marine1 said:
That and people think its a mission to change over or to port.
It isnt, it is actually very easy.
Hell, I would have even been prepared to lose my number. Thats how sick and tired I am of VC and their ***
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Agree. I even ported my number to TM while I was still in contract with MTN. No issues.

So those who are nearing the end of their contract term are encouraged to not early upgrade and rather look at the other ISPs offerings and then decide. It may have long term value forfeiting two month's and jumping ship.
 
marine1

marine1

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But the reps here say oob only impacts a small few. Sorry but BULLSHEET
 
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sand_man

sand_man

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marine1 said:
But the reps here say oob only impacts a small few. Sorry but BULLSHEET
Click to expand...

Even the tech savvy get caught. Smartphones have minds of their own and the default 500mb packages most of these devices are bundled with doesn't cut it.
 
marine1

marine1

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sand_man said:
Even the tech savvy get caught. Smartphones have minds of their own and the default 500mb packages most of these devices are bundled with doesn't cut it.
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But that's not even the problem.
Their notification system does not work.
I swear on my cats life I was prepared to go to court with them over R400. Wasn't the money it was the principle.
 
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FlashSA

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marine1 said:
But that's not even the problem.
Their notification system does not work.
I swear on my cats life I was prepared to go to court with them over R400. Wasn't the money it was the principle.
Click to expand...

Yet on Telkom, data cut off is instant the moment you deplete the data bundle. The other network's notification systems must be able to do this. They choose not to
 
marine1

marine1

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FlashSA said:
Yet on Telkom, data cut off is instant the moment you deplete the data bundle. The other network's notification systems must be able to do this. They choose not to
Click to expand...
It's a cash cow without doubt
 
sand_man

sand_man

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FlashSA said:
Yet on Telkom, data cut off is instant the moment you deplete the data bundle. The other network's notification systems must be able to do this. They choose not to
Click to expand...

Agreed. That's a customer centric solution. The rest just want to butt fck the public, hiding behind convenience as their excuse.
 
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Chumley

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I've had my voice contract with Vodacom since they launched in SA. I have added another three contracts over the years for the wife, kid and data device. Last month I received a bill for using 7GB OOB. A cost of a few thousand ront. A few calls later where I, of course, was at fault and Vodacom made it clear that they were doing me a huge favor by crediting the amount. I'm pretty certain that after all these years I can manage my data responsibly, so bye bye Vodacom. I have cancelled two of my contracts that have run their course and the other two will follow suit.
 
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