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Sign up with GoogleHow long did your ADSL installation take?
- Thread starter thedoc!
- Start date
Telkomhater
Senior Member
- Joined
- Dec 31, 2005
- Messages
- 678
Speed of 192 line
The speed sucks! I am getting 150.96Kbps to Cape Town from Joburg and 93.6 Kbps to Texas, US from Joburg. (Tested on the RSAWEB speed tester).
thedoc! said:
The speed sucks! I am getting 150.96Kbps to Cape Town from Joburg and 93.6 Kbps to Texas, US from Joburg. (Tested on the RSAWEB speed tester).
PostmanPot
Honorary Master
- Joined
- Jul 16, 2005
- Messages
- 34,953
why are there only 94 votes on the poll? :/
Telkomhater
Senior Member
- Joined
- Dec 31, 2005
- Messages
- 678
Only 4 months to go then!
Slooth, if you have only waited 4 months, then you have 4 months still to go. Phone 0800600126. Make sure you get an ARS complaint number. That should speed it up by about an hour less than four months.
Slooth said:
Slooth, if you have only waited 4 months, then you have 4 months still to go. Phone 0800600126. Make sure you get an ARS complaint number. That should speed it up by about an hour less than four months.
I applied 01 Dec 2005 was told the 3-4 weeks jargon. I am in the same boat of "no ports available" and "busy planning a ports project". I was told ports will be installed on the 16th Jan, and I might get my ADSL by the 19-20th. But reading this forum I think the Cheetahs will win the currie cup again, rolf!
Sunningdale, Durban.
Sunningdale, Durban.
That sucks erickza!
I'm still waiting for my installation date - their latest excuses are "we're still waiting to allocate an alanlogue port" and "there is a backlog in your area".
This is over a week after telling me that it'll only take 48 hours to allocate a port.
Sheesh... telkom....
The North Rand exchange is 2 blocks from where I live - I think I should stake it out & corner one of the technicians!
I'm still waiting for my installation date - their latest excuses are "we're still waiting to allocate an alanlogue port" and "there is a backlog in your area".
This is over a week after telling me that it'll only take 48 hours to allocate a port.
Sheesh... telkom....
The North Rand exchange is 2 blocks from where I live - I think I should stake it out & corner one of the technicians!
Does not look good IntouchSA,
I was told the same bollocks. Phone the complaints number (0800 600 126) and was told she (Mandy) is seeing estimated date for ports planning is 31 March 2006 although I was told by the ASDL helpdesk it was completed. Mandy said she will need to check and will phone me back the next day... that was Thursday...
Looks like I'm out of luck as not even the complaints department care anymore...
I think the SNO will offer ADSL in my area before Telkom gets back to me...
I was told the same bollocks. Phone the complaints number (0800 600 126) and was told she (Mandy) is seeing estimated date for ports planning is 31 March 2006 although I was told by the ASDL helpdesk it was completed. Mandy said she will need to check and will phone me back the next day... that was Thursday...
Looks like I'm out of luck as not even the complaints department care anymore...
I think the SNO will offer ADSL in my area before Telkom gets back to me...
unlucky erikza
I phoned agains this morning and spoke to a really helpful chap - he asked me to hold & I could hear him talking to himself as he was checking up on things, completing this form, doing x, then y, etc
He then came back to me and rallted off a whole bunch of acronyms that I have no clue what they mean, but it seems as though the gist of it is that I should DEFINITELY be hearing from someone in the next 48 hours....
A much better attitude than the previous "It takes 4 - 6 weeks, you just have to wait" schmuck I spoke to last time.
Fingers crossed....
I phoned agains this morning and spoke to a really helpful chap - he asked me to hold & I could hear him talking to himself as he was checking up on things, completing this form, doing x, then y, etc
He then came back to me and rallted off a whole bunch of acronyms that I have no clue what they mean, but it seems as though the gist of it is that I should DEFINITELY be hearing from someone in the next 48 hours....
A much better attitude than the previous "It takes 4 - 6 weeks, you just have to wait" schmuck I spoke to last time.
Fingers crossed....
Mine took about 11 days.
I was moving from Durbanville to Brackenfell so a applied for a line tranfer and for adsl at the same time.
They said it would take 3 weeks and I said "yeh right".
Got a call 10 days later from Telkom who asked if he could install it the next day. The line was in and working 3 days before my furniture arrived and 7 days before I bought a modem.
I was billed by Telkom for a new line and adsl installation so I paid it but then I queried the installation fee since I was told that the line transfer would be free.
The "nice people" refunded both the line and adsl installation.
I was moving from Durbanville to Brackenfell so a applied for a line tranfer and for adsl at the same time.
They said it would take 3 weeks and I said "yeh right".
Got a call 10 days later from Telkom who asked if he could install it the next day. The line was in and working 3 days before my furniture arrived and 7 days before I bought a modem.
I was billed by Telkom for a new line and adsl installation so I paid it but then I queried the installation fee since I was told that the line transfer would be free.
The "nice people" refunded both the line and adsl installation.