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Question of the Day: What is the ultimate French toast topping?
I Cannot Defend Cool Ideas Anymore.
- Thread starter LLoydizle
- Start date
LLoydizle
Senior Member
I actually spoke to the body corporate to see if another provider like Vumatel can come in. They said no. They don't want to go through the hell of having people dig up everywhere again
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ArtyLoop
Executive Member
I actually spoke to the body corporate to see if another provider like Vumatel can come in. They said no. They don't want to go through the hell of having people dig up everywhere again
Yeah sadly them pensioners are adverse to said hell, although I would imagine it being straightforward to splice the existing sections in the complex, to Vumatel, at the nearest street facing box.
mercurial
MyBB Legend
You guys should cut ties with TTConnect. This is not fair on your customers. Teach them a lesson.
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We then have to dump all our customers which isn't what we want to do either...
mercurial
MyBB Legend
You're screwed either way :-/ but I think your customers would respect you more if you are upfront about why you cut them, rather than them paying for a service that breaks down all the time with poor customer service.
LLoydizle
Senior Member
My line just went down completely. Been down for the past hour now
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Outage on the TTConnect network
they have just confirmed and we are sending out comms.LLoydizle
Senior Member
Outage on the TTConnect network
Any ETA?
I actually spoke to the body corporate to see if another provider like Vumatel can come in. They said no. They don't want to go through the hell of having people dig up everywhere again
Didn't the body corp think to put in a clause that allowed other ISP's to use the trunking laid down during installation?
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I think legally trunking belongs to the property owners either way.
Y'all Qaeda
Username approved by US Airforce
Problem is that the infrastructure that exists in the complex was paid to install by TTConnect, so they own it. I'm assuming Vumatel would need to buy the lines from them before they allow splicing to their network.
There was a legal case about this Telkom VS Vodacom: https://www.timeslive.co.za/news/south-africa/2017-07-27-telkom-win-landmark-case/
In our block a provider said that other providers cannot use their trunking. So far they have the most favorable prices so we aren't taking it further but should the day come, they'll get a call to come get their stuff.
Won't take more than a day or two to install completely new trunking and at that point they will be excluded.
Kind of short sighted in the long run
I doubt your issue will get resolved in the near future and your only other option is up to 40Mbs Telkom VDSL.
Bottom line, you're fscked.
marine1
Honorary Master
I dont understand how people recommend LTE when these things happen.
How can you even compare costs? Especially if you download??
How can you even compare costs? Especially if you download??
I dont understand how people recommend LTE when these things happen.
How can you even compare costs? Especially if you download??
I guess people are recommending it based on comparative speeds.
But yeah its no alternative if you are a downloader, heavy streamer or gamer.
LLoydizle
Senior Member
LLoydizle
Senior Member
The max I can get is 4mbps on ADSL and that will cost the same amount as my 20/20 package as well!
You sure, openserve coverage map says vdsl for Aloe Place 1 http://www.openserve.co.za/interest-register/location
Openserve coverage map is fubar, as are openserve. My road has been live on that map for a year and dolololo fiber because my road is not even cabled.