iBurst upstream problems

[native]

But why are we arguing? The problem is fixed already isn't it?

If we let it slip then, they will think it's normal not to inform their paying subscribers

 

[GreatBigMouth]

True. To inform them properly, one should e-mail Ed Hall, as he is the head of Customer Service. It won't really help wining about it here on MyADSL.

 

[native]

True. To inform them properly, one should e-mail Ed Hall, as he is the head of Customer Service. It won't really help wining about it here on MyADSL.

GR8

Please do that

 

[MrH]

True. To inform them properly, one should e-mail Ed Hall, as he is the head of Customer Service.

Do you honestly believe that will make any difference

 

[native]

Do you honestly believe that will make any difference

He seam to choose what he want to answer, these might be one of the issue he decide to respond to.

 

[GreatBigMouth]

Do you honestly believe that will make any difference

Do you honestly think it will make any difference wining about it on the forums?

 

[MrH]

Do you honestly think it will make any difference wining about it on the forums?

More chance of getting something done if it's discussed here for the posible new customers to see than emailing anyone at wbs about problems.

So I guess my answer to your question is YES!!!

 

[GreatBigMouth]

I wasn't talking about informing future customers, I was talking about informing Iburst about the problem. Clearly you're missing my point.

 

[MrH]

I wasn't talking about informing future customers, I was talking about informing Iburst about the problem. Clearly you're missing my point.

I never missed your point as we all know wbs staff read these threads everyday, and by complaining or making a point here in public is far better than trying to get any action out of them in private.