*Im Signing a Contract with Telkom*

nGAGEd55 said:
Nowhere on telkom's website do they mention anything bout the installation being cheaper if you get a contract, unless you can maybe point it out for me. Anyways why pay any installation fee if you dont have to.
Both packages below include free installation of adsl and a line if required
- HomeDSL 384 Supreme Package
- HomeDSL 512 Premium Package
 
@nGAGEd55
All the techie any ways does, is connect a micro-filter to the cable that the normal telephone uses, and he might plug in your modem.
get a cybersmart ADSL account, R100 for 3GB if you're on 192


@matt loves telkom
It's true on the telkom install - techie comes around, plugs in the micro-filter (grudgingly because he is using his own one out the van, ie, get your own - I still had to pay him for his!)...(I paid for installation!) - so, he plugs in the microfilter and maybe (if you scowl) he plugs in your ethernet cable into the back of the modem... he won't touch your machine - he won't attempt to get it up and running... microfilter is very simple and most pc shops will sell you one - or get one from telkoms offices... So - now you boot your machine with a raw modem... the modem needs certain settings - but installation doesn't do this - you have to phone telkoms helpline and they walk you through - very simple - and I've always had 99.9% telephone support from telkom... anyway, what it all comes down to is paying R400 for the techie to do nothing that you can't do yourself... the one thing the techie does do is plug his own laptop in to see if the line is live - and maybe even to get it switched on at the exchange...

the nice thing with telkom is it's all their gear... I originally bought my own modem... they prefer to talk you through one of their own... when they supply the line, the isp account and the modem there is no passing of the buck. Not our problem! When they own everything - it is their problem and you are a 'special' customer... they give you some time instead of saying - phone your isp...

...anyway - my dlink packed up - and would take a while to replace on guarantee - so I bought a telkom modem... and have been a happy ever since... except overall cost and overall hate of telkom of course...

some previous posts:
@Nick333
All SNO has to do to fcck Telkoms **** up in a big way is to supply competively priced international bandwidth for resale by ISPs.

We'll still be paying line rental - the biggest killer of all - no matter who you are with as isp... this is how tight and how sick telkom have wound it.

Maybe someone has some info regarding any international bandwidth SNO may have access to.

Seems SNO is a massive company - far bigger than telkom - will hopefully kick telkoms butt... and hopefully will do away with line fees - otherwise what's going to happen - we pay SNO and still pay telkom? Don't see it happening (hope, wish, pray, curse.)

and - PostmanPot - thanks for killing the sig dude - much appreciated.
 
mikef said:
Both packages below include free installation of adsl and a line if required
- HomeDSL 384 Supreme Package
- HomeDSL 512 Premium Package
but those cos bout R90 more per month than the normal packages, and MLT wants a 192 line
 
Theres one thing i dont understand.... every1 bitches bout Hellkom but arent you supporting them by having ANY adsl whatsoever???

1.oh well - if i were in a contract and 192 kbps price is now R270. and in one year... it drops to like R230 or less... will i also get the price cut or not?

2. 2 gigs SUCKS right??? Thats like 66 Mbytes a day :p I guess il Calm down on the mp3s etc.

3.BUT - look at it this way.... if i download that 2 GIGS in 1 month. It would still be WAY More than i would ever to on 56k. I only see myself winning.....
Im looking forward to it.. BUT 1st i have to call for installation (crap)!!!


4.And with the whole story of Telkom not capping ppl. Is this becauz they dont want to lose you as a customer??? Sum of the ppl here dled 20 gigs in a month??? SICK man....

IM Going into this POSITIVE and not with the attitude like too many here... :(
Its when they start screwing me over... il come and rant here.
 
matt loves telkom said:
Theres one thing i dont understand.... every1 bitches bout Hellkom but arent you supporting them by having ANY adsl whatsoever???
There's nothing else to use.
 
nGAGEd55 said:
The HomeDSL 384 Supreme Package and HomeDSL 512 Premium Package both cost about R90 more than the plain HomeDSL 384/512 packages

what on earth are you talking about? they are the exact same thing. you don't get different types of dsl 384 and dsl 512..

*edit*

..for the home at least. nonetheless, business dsl 384/512 what ever you name it is the exact same price as the home dsl 384/512. really don't know what you're on about :(
 
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matt loves telkom said:
Theres one thing i dont understand.... every1 bitches bout Hellkom but arent you supporting them by having ANY adsl whatsoever???

bingo. taken from a page back:

PostmanPot said:
contract subscribers are 'supporting the devil' just as much as non-contract subscribers. (a truely retarded concept when you can't get dsl from anyone else).

---

matt loves telkom said:
1.oh well - if i were in a contract and 192 kbps price is now R270. and in one year... it drops to like R230 or less... will i also get the price cut or not?

yep, you'll get the price cut. we will pay exactly the same amount as non-contract subscribers. :)

matt loves telkom said:
2. 2 gigs SUCKS right??? Thats like 66 Mbytes a day :p I guess il Calm down on the mp3s etc.

sux, bru! may as well just go for TelkomInternet ISP, they seem to be capping on average at 20GB. i suggest you buy a once of R75 pre-paid GB from WebAfrica as well. what ever you don't use is rolled over to the next month. so, it can be your backup account, if you happen to get capped on the TelkomInternet one.

matt loves telkom said:
3.BUT - look at it this way.... if i download that 2 GIGS in 1 month. It would still be WAY More than i would ever to on 56k. I only see myself winning.....
Im looking forward to it.. BUT 1st i have to call for installation (crap)!!!

indeed. it's like a drug.. you're going to be addicted to adsl! follow the installation threads on the General ADSL Discussions thread. there is lots of tips on how to go by it, speeding up your installation, etc.


matt loves telkom said:
4.And with the whole story of Telkom not capping ppl. Is this becauz they dont want to lose you as a customer??? Sum of the ppl here dled 20 gigs in a month??? SICK man....

being anti-competitive. because they are god, they can do what they want. just use them, it's only natural that people will go for them. don't listen to what people say about 'supporting the devil' and all that hogwash. this is about you, after all!

matt loves telkom said:
IM Going into this POSITIVE and not with the attitude like too many here... :(
Its when they start screwing me over... il come and rant here.

good for you! :)

---

peace
 
nGAGEd55 said:
but those cos bout R90 more per month than the normal packages, and MLT wants a 192 line

No they don't

Your basic line subscription is included in the price. In addition the price includes certain other "benefits"that would normally cost about R60 per month - not that I think these benefits are worth anything like that.

However if you can afford the 384 package I believe the 384 supreme is the most cost effective option
 
PostmanPot said:
what on earth are you talking about? they are the exact same thing. you don't get different types of dsl 384 and dsl 512..

*edit*

..for the home at least. nonetheless, business dsl 384/512 what ever you name it is the exact same price as the home dsl 384/512. really don't know what you're on about :(

on Teklom's site said:
The HomeDSL 512 Premium package monthly instalment is R569.28 and R451.28 for HomeDSL 384 Supreme.

From: http://www.telkom.co.za/athome/products/dsl/home_dsl512_premium.html

on Teklom's site said:
Connectivity........................Excl VAT......Incl VAT
Business & HomeDSL 512........418.42........477.00
HomeDSL 384 - Consumer......314.92........359.00

From: http://www.telkom.co.za/athome/products/dsl/home_how_much.html

Now if you don't see the difference, let me show you:
If you take R451.28 and subtract R359.00 you get R92.28. So that means that HomeDSL 384 Supreme in R92.28 more expensive than normal HomeDSL 384. Then if you take R569.28 and subtract R477.00 you also get R92.28. Which means HomeDSL 512 Premium costs R92.28 more than normal Business or HomeDSL 512.

If that doesn't make sense, PM me and I'll explain it to you again.

mikef said:
No they don't

Your basic line subscription is included in the price.
I'm not so sure about that, they do mention it in the list of things included, but it isn't on the list of "Montly Savings". I'm quite sure they would put it there if it was included to make it look cheaper. I think what they mean is the Home line's installation is included not the rental. I might be wrong though.
 
nGAGEd55: sorry to pull you down, but those are the old prices that existed before august 2005, if i'm not mistaken. you don't get two types of 384/512k, only business and home, which cost the same.

so don't be expecting any PMs.. *grin*

cheers :)

*edit*

I might be wrong though.

indeed.
 
PostmanPot said:
nGAGEd55: sorry to pull you down, but those are the old prices that existed before august 2005, if i'm not mistaken. you don't get two types of 384/512k, only business and home, which cost the same.
Go look on their website ffs, the premium and supreme packages are the ones that include the installation and other "benifits", while the normal ones don't!

PostmanPot said:
nGAGEd55 said:
I might be wrong though.

indeed.
I might be wrong about the premium and supreme packages including the home line rental, but the rest is on Teklom's website, go look for yourself.
 
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nGAGEd55 said:
I'm not so sure about that, they do mention it in the list of things included, but it isn't on the list of "Montly Savings". I'm quite sure they would put it there if it was included to make it look cheaper. I think what they mean is the Home line's installation is included not the rental. I might be wrong though.
You are wrong.
I applied for the homedsl 384 supreme which originally included a free wifi modem which I have recived.
HomeDSL 384 Supreme Package offers the following:
>> HomeDSL 384 kbps broadband access
>> Home line rental click here
>> FREE CallCatcher rental -(Call Answer to take messages when you can't take the call, IdentiCall to see the number of the caller and WaitingCall to be notified of another incoming call while you are on the line) click here
>> FREE Mail Manager Plus rental - (Allows fax-to-e-mail and voice-to-e-mail) click here
>> FREE Telkom BestFriends - (Get 10% discount on calls to 5 pre-selected Telkom numbers ) click here
>> FREE 120 Callmore Voice minutes
On my telkom account the line rental is charged at R80.95ex vat and dsl384 at R314.91ex vat which amounts to R451.28 vat included
 
mikef said:
You are wrong.
I applied for the homedsl 384 supreme which originally included a free wifi modem which I have recived.
HomeDSL 384 Supreme Package offers the following:
>> HomeDSL 384 kbps broadband access
>> Home line rental click here
>> FREE CallCatcher rental -(Call Answer to take messages when you can't take the call, IdentiCall to see the number of the caller and WaitingCall to be notified of another incoming call while you are on the line) click here
>> FREE Mail Manager Plus rental - (Allows fax-to-e-mail and voice-to-e-mail) click here
>> FREE Telkom BestFriends - (Get 10% discount on calls to 5 pre-selected Telkom numbers ) click here
>> FREE 120 Callmore Voice minutes
On my telkom account the line rental is charged at R80.95ex vat and dsl384 at R314.91ex vat which amounts to R451.28 vat included
oh ok, i just would have thought that they would also say "Free Home line rental" or something like that.
 
nGAGEd55 said:
oh ok, i just would have thought that they would also say "Free Home line rental" or something like that.

I agree that the website is not very clear.
Another possible problem with telkom contracts is that based on the current website terms & conditions you can not migrate to faster or slower dsl speeds before the 24 months has expired without incurring penalties. This is totally contradictory with what I was told when ordering my service when I was assured that you could migrate down at a fee and up at no fee.
 
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