Do I have to join a contract to get the adsl line installed? Cause that's what the person at the telkom store told me?
Pretty sure that the sales consultants are taking the piss here.
Frustrated beyond measure with these idiots, trying to activate my telephone and ADSL line, went through 5 people telling me different things. Should be noted that both were active like 3 years ago, so no need for a physical installation.
I was told that it'd be active within this week without having the need for technicians to come out, I phone today to check the status and I'm told my reference number magically got allocated to someone else's order, then had to go through the process of explaining to the lady my situation, 20 minutes later she says that they're going to HAVE to come do an installation and assured me now there'd be no charge. Crossing my fingers, nobody knows wtf is going on over there.
Would not kill them to hire people who actually know something.
That being said, you may want to talk to more than one person to find out what your options are or aren't
