- Jun 4, 2005
Yeah, I'm pretty pissed.I swear our retailers are still stuck in the 90s, that is insane.
Look, I can't really argue with their reasoning. They saying the warranty period starts from the time I booted up and logged in. They saying margins are tight and customers are reluctant to spend over R10k on any item without full warranties that has been opened and used.
Guess it's my bad for not doing my due diligence.
Having said that I've returned high ticket items in the past to the likes of Takealot and even Amazon, with little to no issue provided the goods were returned in the condition I received them...
I actually wanted to buy it from Takealot but they were out of stock... wondering now how they would have handled the exchange? Mmmmmm.....
EDIT: Actually been blown away by Takealot's service this December. Ordered a number of items from them on various occasions and turn around times were quite amazing given it's December! IE Ordered a cover on the 22nd and it was delivered on the 28th...
Digicape I paid the morning of the 18th and received the afternoon of the 29th..