Is Cell C Smartchat a good data offering?

[falcon786]

100 minutes, 100 sms and 100mb for r299? Well last month MrsC went way over her 100mb and it cost us a packet. And we never use the minutes or SMSes. What does the competition have that's a better price? Maybe I should research it...

Have a look at the table in the article then look what devices are available from there?

 

[Jola]

Funny how its always the same people in the same spots complaining for years about Cell C data,Jola you have been supposedly having bad reception at "Wanderers" according to your own reports for years now but you haven't changed networks yet ...

Oh, I have, now using Afrihost ADSL at home, and Vodacom voice for my mobile.

Also Vodacom data when not at home, and looking at Afrihost mobile.

But I still have some 200 GB Cell C bundles that are nearing expiry, and that I cannot use up due to poor throughput.

Six months ago a 100GB bundle expired with 30GB peak data because I was unable to use it.

Of course, I will not buy Cell C data again.

 

[falcon786]

Can't speak for Jola but when I ported to Cell C (from MTN) we had pretty good reception at our place. Better reception than Vodacom and on par with MTN. I had been playing around with a Cell C prepaid sim for a couple of weeks at that point. First couple of months were fine. No issues. Even "forced" the missus to port to Cell C cause it was "great" and CHEAPER than the others.

Now a year later and the reception has gone to sh*t. Initially data throughput suffered (congestion?). Now making a voice call is a chore.

So what are my options? Cancel two contracts and port to MTN (will cost a bit!)? Continue paying for something we can't use properly? Keep calling Cell C until I get more than a reference number? What should I do?

Which area are you in and what speeds were you getting then and what are you getting now?

Also ever since the CPA new rules cancelling a contract means that you are basically only paying for your device rather than paying for something you are not going to use so this option is very viable if you are really unhappy with the service you are getting and I have used it twice already.

 

[falcon786]

Oh, I have, now using Afrihost ADSL at home, and Vodacom voice for my mobile.

Also Vodacom data when not at home, and looking at Afrihost mobile.

But I still have some 200 GB Cell C bundles that are nearing expiry, and that I cannot use up due to poor throughput.

Six months ago a 100GB bundle expired with 30GB peak data because I was unable to use it.

Of course, I will not buy Cell C data again.

Sell those bundles on Carbonite or even online classifieds like Junkmail and Gumtree.

If I didn't have uncapped I would have gladly taken them of your hands since I can live with the 3,7mbps average Cell C gives me where I work and live.

 

[Spontaneous Interruption]

Which area are you in and what speeds were you getting then and what are you getting now?

Sydenham/Sandringham/Linksfield. It varied but usually around 3-4Mbps. These days I don't know but it's not the speed that's the issue, it's the erratic data throughput that frustrates. Now I just switch off mobile data at home (we have adsl/wifi) because it's useless. No major biggie with the data, just use wifi BUT when making a simple phone call becomes an exercise in patience then well, what is the point of the phone?

Also ever since the CPA new rules cancelling a contract means that you are basically only paying for your device rather than paying for something you are not going to use so this option is very viable if you are really unhappy with the service you are getting and I have used it twice already.

Hmmm... I just bitch when I call Cell C ...and then get a reference number at some point and get told a technician will call me to follow up. I'm going to try and cancel the contracts and see what the school fees will be. Thanks for that piece of advice.

 

[signeffex]

[quote name=&quot;cerebus&quot; post=13022555]I'm looking at getting MrsC the R299 5c next month on Smartchat. She hardly uses minutes or SMS anymore and she runs out of data very quickly. I'm not seeing why this is such a bad deal. I've currently got 4 1/2 hours of unused minutes on my contract because I just never call anyone. But yea the new OOB rates are awful.[/QUOTE]<br />
<br />
Its not a bad deal but its not cheaper or more competitive than the competition.In fact the 5c deal with minutes(straight up) for R299 is much better IMO.<br/>

A Postpaid Straight Up 100 with iPhone 5C is no longer R299 but R449 this month....

 

[falcon786]

Sydenham/Sandringham/Linksfield. It varied but usually around 3-4Mbps. These days I don't know but it's not the speed that's the issue, it's the erratic data throughput that frustrates. Now I just switch off mobile data at home (we have adsl/wifi) because it's useless. No major biggie with the data, just use wifi BUT when making a simple phone call becomes an exercise in patience then well, what is the point of the phone?

This sounds like your area has too many Cell C users,I took out the Telkom mobile go big promo when it first launched and used to get speeds between 10-13MB/s but a year and a half later I used to get frequent disconnects and speeds only around 1 MB/s,eventually I also cancelled it and took out 2mb uncapped adsl instead.

Hmmm... I just bitch when I call Cell C ...and then get a reference number at some point and get told a technician will call me to follow up. I'm going to try and cancel the contracts and see what the school fees will be. Thanks for that piece of advice.

Its usually the device cost divided by 24 multiplied by however many months you have remaining,then also add 10% of whatever total on the months you have remaining on the basic package only.

 

[Spontaneous Interruption]

This sounds like your area has too many Cell C users,I took out the Telkom mobile go big promo when it first launched and used to get speeds between 10-13MB/s but a year and a half later I used to get frequent disconnects and speeds only around 1 MB/s,eventually I also cancelled it and took out 2mb uncapped adsl instead.

Its usually the device cost divided by 24 multiplied by however many months you have remaining,then also add 10% of whatever total on the months you have remaining on the basic package only.

Thanks - I'm definitely going to cancel.

 

[Boris Becker]

Something is going on at cell C. They're looking to increase prices. I notice that is the 11th of the month and the Vitality Mobile deals have still not been published. The updated contract builder is still missing on the cell c website

 

[Hamster]

Even though Cell C started all this cheap mobile data thing about 4 years ago with that 2GB for R200 thing (I think that was it) they really don't seem like the company that was going to save us from big bad MTN and Vodacom back then. Nowadays they come across as this overpriced subpar SP just trying to stay afloat. Personally I wouldn't go near them right now.

 

[cavedog]

Even though Cell C started all this cheap mobile data thing about 4 years ago with that 2GB for R200 thing (I think that was it) they really don't seem like the company that was going to save us from big bad MTN and Vodacom back then. Nowadays they come across as this overpriced subpar SP just trying to stay afloat. Personally I wouldn't go near them right now.

+1 Yeah they don't have LTE available for the public so you are stuck with a congested 3G connection. Now for the same price or even cheaper in some instances like with MTN you actually cheaper rates with better quality 3G connection and less dropped calls.

Cellc is like a lotto. If you have a good connection you better no move because you are one of the lucky ones.

Cellc lost the plot with these packages. The straight up packages was great. They just hadd to reduce the sms slightly and added slightly more data with a data boost like bundles which would allow you to reduce minutes or just add extra data.