LucidView mobile uncapped feedback

xeslaro said:
DAY 1 - REPORT (UNBIASED)

Feck this product in its moer in - I cannot handle this turd of a product embellished with sugar.

1.It is unusable.
2.It is counter productive.
3. My BIS is a pleasure to use in comparison.
4.It is a waste of time.
5.It is a waste of money.
6.What they claim to offer is patently misleading to the public and they should be reported.
7.It has been a frustrating experience from day one.
8.ALL HTTPS sites are unusable (5+ minutes to perform a google search).
9.Most other sites are frustrating with frequent "denied/blocked'' messages - my work internet is not this ridiculous.
10.Any download/s max at +/-6/7 KB/s.
11. Emails in outlook load at infinitely pathetic speed.
12.Windows updates is a no go.
13. Streaming radio at 22kbs is pathetic with constant buffering.
14. Youtube is pathetic - 144p is even too strenuous for the product.


There are absolutely no reasons to consider this product, unless you from cloud cuckoo land afflicted with a morbid fascination for speed tests, then stay well-away.

There is no way you can abuse the product - there is just insufficient ''horsepower'' to even try.

I would imagine MTN lite unlimited would be a far better experience. Or, Afrihost on a capped 10GB service.

I challenge any LUCIDVIEW rep to state the contrary - bottom line for me your product sucks.

Don't offer unsuspecting people unlimited coke-cola and make them drink it through a hypodermic needle - uncool
Click to expand...

+1 to that. What irks me even more, I woke up early @ 04:45AM, and the service was still unusable.
 
I'm giving it till end of the week. If it hasn't improved by Monday next week, I'm cancelling.

This is bull*** even if I had a child and he/she had to access Facebook. He'd come crying every 5 seconds about how Google, Facebook and Wikipedia is unusable.

The only thing this is good for is IM (Whatsapp and the likes). I can't see how Viber (voice) is going to work on this. Do't want to bother even testing in it's current state, if it's going to download anyways.

BIS is much better than this ish. R70 vs R199. We have a clear winner. Product redundant.
 
Ok, just got a call saying that "everything is sorted. Try again"

/Looks for sim card.
 
Solitude said:
Are you guys going to cancel or continue trying it and hoping it will improve?
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I'm with Slab -give it a chance, for a wee while, and see if there are improvements. Otherwise I will cancel for sure!!!

The selling point for me was them purporting to ensure the user experience was paramount. To my mind the abusing would constitute in the form of P2P, huge downloads etc etc - I was fine with that. They proposed to relegate certain web activity by assigning priorities when the system loads are high and this would be dynamic based on capacity - fair enough. But, this is not the case in real-life, the lower priorities ALWAYS remain at that state - it is static - and that state is not particularly pleasant. The only site which enjoys a state of high priority is speedtest.net, why? well, I guess it serves in their best interest to garnish the product with this outward misrepresentation while it festers out-of-site from its bowels, this lures the unsuspecting - there is no other reason. The biggest abusers of the system is Lucidview themselves.

They need to gather their sanity and realign this product with TOS's that are at least usable. I don't mind being an ambassador to endorse a good product - so, they have time 'till month-end to redeem by getting their house in order or this thread will remain a legacy of LUCIDVIEW, which is at this point in time, ain't favourable for them.
 
Here is an example:

Nothing else running off their network from me:

I click Facebook - 2 minutes later it is still trying to load the page (bearing in mind I just closed FB and reopen, images would be cached)... 3 minutes into FB load-time which is still not complete, I perform a speed test:

2345944453.png

EDIT:

and this is an excerpt of the final FB page loaded - after several minutes: (minus the artwork)

fb.jpg
 
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Minor change.

(Honestly, don't expect us to review Whatsapp, news &/or banking websites)

- Websites still take some time to load, no difference in browsing whatsoever.
- Facebook's picked up a tad, Twitter as well.
- Sometimes other websites don't load or take pretty long and time out. This could be a DNS resolution issue. This happens to Google a lot as well.
- YouTube 144p quite a lot of hiccups. It pauses for 30 seconds then streams for 2 seconds.
- Twit.TV 400Kbps fine (for how long?), 800Kbps unusable.
- Can't go into Vimeo or Hulu because of the slowness of website loading.
EDIT: Vimeo refuses to load on Chrome, it finally loaded on Mozilla and every resolution is stagnant.
- I can now stream on 5fm.co.za without issues including tunein, but some stations buffer.
- Sky.FM. streams well (the default 40Kbps).
- Downloads from the most popular virus free freeware website www.filehippo.com run @ 5KB/s (On Afrihost Mobile they run at close to 2MB/s, 2000 times faster on the same network, MTN) as seen here

LucidView.jpg

- MyBroadband seems nifty. But in no way nifty as Afrihost Mobile.

I'm currently sending Tarryn an email to this post, and the email itself is "sending" for 30 secs now, then "retrying" for 10 secs, then after a minute email sent.

EDIT: I know there's really a problem with my connection when this part of Gmail is not active:

Untitled.jpg

P.S, the upload wizard for this image took a minute :cry: :cry: :cry:
 
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xeslaro said:
I'm with Slab -give it a chance, for a wee while, and see if there are improvements. Otherwise I will cancel for sure!!!

The selling point for me was them purporting to ensure the user experience was paramount. To my mind the abusing would constitute in the form of P2P, huge downloads etc etc - I was fine with that. They proposed to relegate certain web activity by assigning priorities when the system loads are high and this would be dynamic based on capacity - fair enough. But, this is not the case in real-life, the lower priorities ALWAYS remain at that state - it is static - and that state is not particularly pleasant. The only site which enjoys a state of high priority is speedtest.net, why? well, I guess it serves in their best interest to garnish the product with this outward misrepresentation while it festers out-of-site from its bowels, this lures the unsuspecting - there is no other reason. The biggest abusers of the system is Lucidview themselves.

They need to gather their sanity and realign this product with TOS's that are at least usable. I don't mind being an ambassador to endorse a good product - so, they have time 'till month-end to redeem by getting their house in order or this thread will remain a legacy of LUCIDVIEW, which is at this point in time, ain't favourable for them.
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What confounds the mind is someone who's going to pay R199 for his child to use:
- Whatsapp/Viber/Chat ON
- Facebook/Twitter
- Fnb.co.za/Wikipedia
- News24

And then everything else nonexistent priority.

Give them a reason to go off BIS (R70), which performs superlatively than this product in its current state.
 
100% Slab - I too sit confounded!

Guys, I'll be dormant for a while. I'm writing exams starting Wednesday next week - I need to bury my mind in the text books. I'll pop in here from time-to-time, see the progress or lack thereof.
 
I think they have priorities wrong here...... To be honest speedtest.net shows great speed which means that there is indeed a lot of bandwidth available..... Why do they not relax the very very very very strict throttleing on everything. I mean I have tried since yesterday to update 2 apps on my iphone with totale size of 25mb. Its impossible it just fails the whole time.

I think they are overdoing it and its spoiling the product completely...
 
Had to switch to Afrihost Mobile, thought I'd be able to upload a 20MB video. Never even started.

Some video footage of the connection:

[video=youtube;fxN0dlERIrw]http://www.youtube.com/watch?v=fxN0dlERIrw&feature=youtu.be[/video]

As seen
- Google unusable, timed out 5 times in 10 minutes.
- Going to MyBroadband.co.za actually took 4 minutes, and the page wasn't fully loaded.
- The news24 website worked fine though. But didn't fully load.
 
Wow that's bad! If it's not better by next week Monday then I'm going to send in my cancellation. Eh, without ever receiving the sim.
 
Solitude said:
Wow that's bad! If it's not better by next week Monday then I'm going to send in my cancellation. Eh, without ever receiving the sim.
Click to expand...

Lol. Cancelling without even testing :D, funny, but that's what I'd do, seeing all this.

EDIT: We should actually remove all our Speedtests on this thread.
 
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OP updated:

And in it's current state (15/10/2013-16/10/2013), please don't bother with this product.
 
Wow, this is totally useless.
Thanks guys for throwing your hard earned money away like this.
Saves us a bunch, I hope Afrihost comes up with a larger capped product. I can do with 50-100GB/month ;)
 
Looks like they allow speedtests unthrottled to give the impression that the service is running at those speeds which it is not.
 
IceQB said:
Wow, this is totally useless.
Thanks guys for throwing your hard earned money away like this.
Saves us a bunch, I hope Afrihost comes up with a larger capped product. I can do with 50-100GB/month ;)
Click to expand...

This product is a skip. FAIL (to early to tell?). Actually anticipating Afrihost Mobile to come up with a 30GB-50GB product. That caters most of us.

IceQB said:
Looks like they allow speedtests unthrottled to give the impression that the service is running at those speeds which it is not.
Click to expand...

I actually wanted us to remove all traces of speedtests here :D

And I asked how you cancel, and that request's been ignored.
 
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Misleading the public with these speedtests.
Its down right criminal.
I think some of you should write a follow-up article on this & submit it to mybb admin/mods for publishing.
 
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