Here is a pointer:
Never allow Telkom to install Diginet NTU's when applying
for a data circuit.
Always insist on Martis termination equipment.
In recent times, Telkom has centralised their diagnostic support and
they are now clearly lacking the necessary experience and skill to to do
proper loopback testing etc. etc..
At least with Martis... the system is more sophisticated and able
to provide far better diagnostics.
If you want to avoid unnecessary periods of downtime .... simply refuse to
accept the old NTU termination equipment, and go with Martis!
Never allow Telkom to install Diginet NTU's when applying
for a data circuit.
Always insist on Martis termination equipment.
In recent times, Telkom has centralised their diagnostic support and
they are now clearly lacking the necessary experience and skill to to do
proper loopback testing etc. etc..
At least with Martis... the system is more sophisticated and able
to provide far better diagnostics.
If you want to avoid unnecessary periods of downtime .... simply refuse to
accept the old NTU termination equipment, and go with Martis!