Metrofibre Issues

[shan13]

I couldn't connect this morning, will check tonight... fingers crossed it is resolved.

 

[darxx]

have had this issue persist for us for over 2 weeks.

very frustrating.

Initio360 says it's metrofibre.

We're switching to coolideas in the hope that it improves but I have doubts.

Wish my complex signed up with vuma.

 

[shan13]

Update on this: It turned out that the PPpoE settings were setup incorrectly.

Once this was updated, I didn't have any issues connecting.

 

[adamr]

One thing though mf needs to setup a proper portal for faults and even general Comms around network issues or performance

 

[araujo3rd]

Update on this: It turned out that the PPpoE settings were setup incorrectly.

Once this was updated, I didn't have any issues connecting.

Hi what do you mean by this? Does fibre not use dynamic IP with no PPpoE? I have not been able to resolve website since last week and the ISP has done every test possible and cant see the issue. I cant even ping google, but when I connect to a VPN I am able to ping and browse most sites

 

[JohnJuniorV3]

Download is dead. Upload is still super fast... So much for fibre being more stable than ADSL...?

 

[deveng]

I’m on metrofibre, have been having the same issues for the past few weeks, cannot find dns, resolving host etc. no internet now also and got an sms that they are having a problem

Reboot router, took several minutes for service light to go green and still no internet

Last issue was a year ago, guess that’s the sla for home users ....hope we get some credits back or increase speed

 

[adamr]

Internet she is off

 

[Saber_rider45]

Internet she is off

Up yet?

 

[adamr]

Up yet?

Dead like Zumas political career

 

[Saber_rider45]

Dead like Zumas political career

Yip

 

[Dolby]

This is insane. I had to stay at work to use the Internet because my line is down again.

Like I said, hardly any issues with my VDSL in 2 years.

 

[adamr]

This is insane. I had to stay at work to use the Internet because my line is down again.

Like I said, hardly any issues with my VDSL in 2 years.

Is this an isp issue as in metro fibre worx or the actual fibre provider

 

[Dolby]

Actual provider. They've apologised on their site once again

 

[adamr]

It is a fibre break and metro fibre are working on it

 

[Dolby]

Guessing it must be the Fourways construction

 

[adamr]

Guessing it must be the Fourways construction

Would not be surprised. These oukes tend to hit water pipes often as well

 

[monsy]

Still dead i see.... eish

 

[Oddyza]

Hi there,
I'm in Fourways area. Metrofibre with TITC. No internet since this afternoon. Only came back for about 30 minutes at 18:30. Dead since then. All lights are green on router. No communication from TITC
On LTE via CELL-C for rescue

 

[JohnJuniorV3]

Internet still out for me