Metrofibre Issues

[monsy]

Down as well.
Is there anything i can do from my side like change dns settings etc to get this to work?
I cant get through to their ftth dept

 

[Saber_rider45]

Down as well.
Is there anything i can do from my side like change dns settings etc to get this to work?
I cant get through to their ftth dept

They keep business hours you not going to get hold of anyone.

 

[adamr]

And it down again. ...

 

[monsy]

Im up

 

[Dolby]

Although no issues - do you guys ever find it slow ... ?

Not from the download/upload part and Speedtest - but actual using isn't as quick as it was once?

I remember getting home the day after it was switches on and not expect a huge change from my 20Mbps VDSL. But, I was amazed at how fast things were. Now though, things just seems slower at actually resolving.

The initial connection / pull down of a site isn't as blistering as it once was

 

[adamr]

Although no issues - do you guys ever find it slow ... ?

Not from the download/upload part and Speedtest - but actual using isn't as quick as it was once?

I remember getting home the day after it was switches on and not expect a huge change from my 20Mbps VDSL. But, I was amazed at how fast things were. Now though, things just seems slower at actually resolving.

The initial connection / pull down of a site isn't as blistering as it once was

Latency as in how fast it reacts to a website click ?

 

[Dolby]

Latency as in how fast it reacts to a website click ?

Yea.

So once on the page, it's great - but it feels to have slowed in the response click

 

[adamr]

Yea.

So once on, it's great - but it feels to have slowed in the response click

Downloads are perfect. Speed test latency still like 2ms. But when home I'll check this

 

[Vladimort]

Anyone experiencing bad latency to Blizzard servers?
I'm getting 250ms, but when I VPN into my office that use Vox telecom I get 180ms to the servers.

 

[Vladimort]

Anyone experiencing bad latency to Blizzard servers?
I'm getting 250ms, but when I VPN into my office that use Vox telecom I get 180ms to the servers.

Bump.
Anyone experiencing this?

 

[Dolby]

I'm down again.

I can't work out if my ISP or Metrofibre, but I can tell you this is far, far more unstable than my old VDSL 20Mbps ...

 

[adamr]

I'm down again.

I can't work out if my ISP or Metrofibre, but I can tell you this is far, far more unstable than my old VDSL 20Mbps ...

Running fine for me still ... This time could be something local

 

[Dolby]

Thanks adamr ... So annoying. Sigh

 

[Dolby]

Ok a router reboot worked - so not ISP or Metro. Maybe just a small glitch in electronics.

Sorry!

 

[Santafeparadox]

Well at least you guys have fibre.

Been trying (daily) since the 5th of March to get set up on metrofibre.

Worst customer service ever.

 

[Napalm2880]

Anyone else having issues with MetroFibre in the Fourways area?

Was recently migrated from Greencom to C-Fibre - and I'm not sure who the heck does support - as cfibresupport@cellc.co.za simply ignores my emails. Do these guys have a forum rep?

 

[Dolby]

My upload didn't work this morning. Anyone else on MFN with upload issues this morning?

I can never work out if my ISP or MFN

 

[JohnJuniorV3]

And my internet is down again... Out of 7 days each week, I probably don’t have internet for about 3 of them.

 

[JohnJuniorV3]

At what point is it acceptable to request some kind of refund?

I have had continuous issues with my internet and nothing has been resolved even after contacting the manager. I have had internet for about half of March only, and barely any of April. And when I do have internet there is 50% packet loss... I’m so fed up and tired. I have spent hundreds on data for my cellphone so that everyone can hotspot. This is crazy. Even my Telkom line was more stable.

 

[adamr]

And my internet is down again... Out of 7 days each week, I probably don’t have internet for about 3 of them.

That sucks ... So far for me mf despite that one issue my internet works fine