Mind the speed ISP

Anyone else down.. Went off about 5 mins ago.. Red light on modem but all lights green on ont
 
STORMERSFAN said:
Anyone else down.. Went off about 5 mins ago.. Red light on modem but all lights green on ont
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Yep down here too Midrand

Support replied to my ticket with the following

Please note there does seem to be a General Fault within our Network our Core Engineers are currently investigating root cause.

We have no ETA on resolution as yet

We will keep you updated on the progress of the case.
Kind Regards
Mind the Speed
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Intox said:
Yep down here too Midrand

Support replied to my ticket with the following
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Services Down Service Degradation JHB Isando Data Centre
4 minutes ago
Dear Client

Event Start Time: 15H25 14 Dec 2022 Event End Time: Ongoing

We are observing service degradation at our Data Centre in Johannesburg. Our Engineers are investigating the issue. We will provide feedback as soon as we have further information.
 
"...you are number 42 in the queue..."
Seems like everyone is complaining
 
And down again. Last day of work. Promise various things to various people. Cannot do some of them, as it will kill my telkom data.
 
rh1 said:
And down again. Last day of work. Promise various things to various people. Cannot do some of them, as it will kill my telkom data.
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Still going strong here.. Hope u don't jinx us lol
 
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And on again.

MTS been really bad experience this month.

The problem is who should I go to? Budget is a factor. So the top guys are basically out.
 
An email:

Incident Report - MTS Network Outage 14/12/22

Affected Service: All connectivity
Description: Network Outage in all South African Data Centres
Impact: No connectivity
Start Time: 14 Dec 2022 15H25
End Time: 14 Dec 2022 18H45

Yesterday at approximately 15:25, we started experiencing a broadcast storm across our network. This relates to the same symptoms experienced on 31st October.

Our Core Network Team immediately started attending to the issue. We isolated the issue to the Teraco Durban datacentre, and we then segregated the Durban network. After which the rest of the network stabilized at about 16:55. We then set on identifying where the Broadcast storm was originating from in the Durban datacentre, at 18:05 we decided to reboot networking equipment as we were not having success in identifying the issue. Immediately after the reboot, the environment stabilized.

We would like to again apologies for the disruption and your understanding and to reassure you that we are committed to resolving this ASAP.
Our Teams are working tirelessly to have a permanent solution in place to ensure this issue does not occur again

Should your connection not be automatically restored - please do contact our Technical Support Team for assistance.

Kind Regards
Mind The Speed
 
rh1 said:
success in identifying the issue. Immediately after the reboot, the environment stabilized.

We would like to again apologies for the disruption and your understanding and to reassure you that we are committed to resolving this ASAP.
Our Teams are working tirelessly to have a permanent solution in place to ensure this issue does not occur again

Should your connection not be automatically restored - please do contact our Technical Support Team for assistance.

Kind Regards
Mind The Speed
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1671129261661.png
 
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