MTN - 3G Billing issues & MyAccount webpage broken!

[Hempiz]

Hi,

Is anyone else having issues with MTN Data.

I had over 2 Gig's of data as per the MTN webpage -"MTNInternet - my balance " on Wednesday - The next day I get an sms to say it is softlocked.

The MTN webpage http://www.mtn.co.za/Internet/MyAccount/Pages/Balance.aspx gives an runtime error , so I can't view my available data.

I have checked my current usages online on Nashuamobile.co.za and it is sitting at over R3000
Nashua says its MTN issue.

so now, my 3G is softlocked (at R2750 higher then my softlock limit of R250) , and I got a potential R3000 bill...

Can anyone assist?

 

[dakdriver]

Also very worried about that. More or less the same thing. Bill is normally about R200, and now they say I have a unbilled account of R1500! Don't know what it means and there explaining doesn't mean a thing.

 

[JoE]

The unbilled balance is the amount prior to calc any discounts, etc so just check up with them (call 808). That said, they don't seem to be helpful as I've had a similar prob and I'm still waiting on their feedback.