Sign up with GoogleYou would need to contact Customer Support in order for them to bolt on minutes. R135 for 100 mins, R70 for 50mins
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MTN Black Friday Discussions
- Thread starter Gtx Gaming
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You would need to contact Customer Support in order for them to bolt on minutes. R135 for 100 mins, R70 for 50mins
I am definitely going to keep on trying to get through, but after like 20-25mins the call is cut.
Do you perhaps remember who you spoke to?
wizardofid
Executive Member
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- Jul 25, 2007
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- 9,378
Mate kindly provide your cell number or escalation number, my contact is going to look into it the incorrect data depletion.
werfie
Expert Member
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- Aug 16, 2010
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This seems senseless to me, PAYG call rate is R0.99 per minute which works out cheaper.
Dammit, no, I almost instantly forget peoples names
sorryThis seems senseless to me, PAYG call rate is R0.99 per minute which works out cheaper.
Dammit, no, I almost instantly forget peoples names
Awww man, it was worth a shot. A guy called Themba at Retentions sent an email to the Sales department explaining my situation and in the email he's saying that i want the deal at R99, but he's "not sure how or who told him that"
No Minutes, you need to load airtime like prepaid
She is avoiding giving you the dealI upgraded yesterday to this deal yesterday afternoon for R149. When i saw on the forum that people were getting this deal for R99 i emailed the consultant (Tracy) and asked her about it. She said that there are a lot of "bogus" deals going around and that my deal is correct.
In the end she could not break my determination for a R99 deal. I told her to reverse it, she did not appear happy in her email lol. Spoke to an amazing gentleman at Retentions who assisted me and was able to provide me with the same deal for R99. Happiness!
CUDlybunny
Expert Member
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- Oct 24, 2012
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- 1,052
Great, will have a go at it.In the end she could not break my determination for a R99 deal. I told her to reverse it, she did not appear happy in her email lol. Spoke to an amazing gentleman at Retentions who assisted me and was able to provide me with the same deal for R99. Happiness!
CUDlybunny
Expert Member
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- Oct 24, 2012
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- 1,052
Any details on the guy that helped you? Or any tips?In the end she could not break my determination for a R99 deal. I told her to reverse it, she did not appear happy in her email lol. Spoke to an amazing gentleman at Retentions who assisted me and was able to provide me with the same deal for R99. Happiness!
Lucky packet
Have you guys already received your promotional data? I've upgraded my contract on Saturday, I'm still waiting...
This_isKat
Active Member
- Joined
- Nov 23, 2013
- Messages
- 36
I upgraded my contract to the R399 deal yesterday and this is what my balance looks like. Surely, this is not right? I was previously on the BF deal which I took up in January 2017.
Download the app so that you can see what those balances are made up of. On a side note, are those balances too low?
lolThe guy i spoke to said that they are having a tough time getting through all the upgrades, but they have everyone's upgrades and they are working through it. Perhaps try giving them a call tomorrow.
What’s the 399 deal? It looks like they are adding some free data as promotion now. I too received 2.5gb extra on my full months allocation on 99 plan
I spoke to a guy called Themba initially, and then a guy called Nel (think it's short for a difficult name) who was able to finally help me. But try to only speak to Retentions about the R99 deal as i have a feeling that they do not want the other dept's to know about it. In his email to the sales woman Tracy, he made as if i was crazy to want a R99 contract, but then i mailed him directly and he said it is for "Retentions (only)"