MTN Black Friday Discussions

[naeem.ally]

Due to end on the 23rd

Mine too, but my October bill was already over a R1000.

 

[naeem.ally]

Mine ends tomorrow and now I'm panicking because I can't deal with a R5000 bill, this year has decimated me. I phoned them a month ago because I was worried about this exact situation but they said it would be fine. I asked in a MTN store and the lady said it should be fine because the date the data reset was before the end of my contract.

Disable all the extra add ons.
You should then only pay for the MadeForMe package.

 

[Stevewarren]

Disable all the extra add ons.
You should then only pay for the MadeForMe package.

How do you disable them and aren't they already activated?

 

[Stevewarren]

Thinking about it I never activated the add ons they did. It's not my problem all I did was agree to a contract that included 100GB+100GB which should change to 50+50. I will not be held responsible for the stupid way they built the contract.

 

[marioat1]

Thinking about it I never activated the add ons they did. It's not my problem all I did was agree to a contract that included 100GB+100GB which should change to 50+50. I will not be held responsible for the stupid way they built the contract.

Unfortunately if you don't grasp the wording of the contract you agreed to, just accept the school fees.

 

[Stevewarren]

Unfortunately if you don't grasp the wording of the contract you agreed to, just accept the school fees.

B*llsh*t. Nowhere in the contract does it say that my allocation would be made up of bundles.

More on top of that I had many conversations with MTN retentions/customer care and person in a MTN store that said this won't be a problem.

 

[Inzaghi007]

Disable all the extra add ons.
You should then only pay for the MadeForMe package.

Funny thing is that they were promotional bundles that were meant to last only 24 months. Sneaky mtn extended them at full price.

I did deactivate them as per your suggestion so I'm hoping that works.

 

[HoosenE]

My bill jumped from R299 to R1899

 

[STORMERSFAN]

Geez guys u seriously making me reconsider dealing with mtn.. Really don't wanna sit with this drama in two years..

 

[wizardofid]

Geez guys u seriously making me reconsider dealing with mtn.. Really don't wanna sit with this drama in two years..

Actually once you sorted out the crap.......it is smooth sailing With network coverage and speed, I am willing to have an issue here or there

 

[STORMERSFAN]

Anso Fter
So after 24 months it stays the same except becomes a month to month?

And this?

 

[ErRoR_nAiK]

My contract ends on the 18th but the bill I got yesterday for the period 12-10-2020 to 11-11-2020 is R2100. This does not add up to me.

The first call I logged got closed without any feedback. Logged a new call now.

 

[airborne]

Who did you call to fix it

I'm getting the same thing

 

[werfie]

Me too

 

[Blaze5]

Check your invoices. I received mine on email yesterday. Looks like school fees. Unless they will update invoices on Monday as someone mentioned earlier.

 

[Azbubu]

View attachment 952955Check your invoices. I received mine on email yesterday. Looks like school fees. Unless they will update invoices on Monday as someone mentioned earlier.

21/11 hasn’t arrived yet so you should be able to cancel those subscriptions.

 

[Stevewarren]

Besides the billing cock up has any of you goes got offered any deals to renew?

 

[Azbubu]

View attachment 951940

View attachment 951942

It’s constantly decreasing though.

 

[STORMERSFAN]

If I may ask.. Why didn't u guys cancel just before the contract expired(I understand u can give notice the month before) or are u hoping they give u the same for another two years?

 

[Azbubu]

If I may ask.. Why didn't u guys cancel just before the contract expired(I understand u can give notice the month before) or are u hoping they give u the same for another two years?

Waiting to see what BF deals come up before canceling.