MWEB ADSL AUP: Fair is fair

copacetic said:
In itself, the myriad of reasons notwithstanding, you have to admit that, what, 900 bucks a month for data is beyond ludicrous though? even 500 is utterly bat**** insane as far as I am concerned.
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Sure... here at my Sister-in-law's house in the USA she is getting 12 mbps Cable Internet for $30 a month... but Charter internet is also getting ready to start cutting off the heavy users. I guess they will also have to go through the process of changing their FUP and product descriptions.
 
Garyvdh said:
Sure... here at my Sister-in-law's house in the USA she is getting 12 mbps Cable Internet for $30 a month... but Charter internet is also getting ready to start cutting off the heavy users. I guess they will also have to go through the process of changing their FUP and product descriptions.
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At least there is some choice in that situation in changing to a different provider for your data and infrastructure then. That's what we need, more choice.
 
milomak said:
monopolies are not an uncommon thing in developing countries. it's just that in some instances some countries are more forward thinking. they realise where growth potential lies and pour resources into those fields.
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Sure thing, I am just saddened by the bewildering lack of forward thinking shown daily in this place.
 
Biscuit1018 said:
Hi Gary & Gargmel, just to satisfy my curiosity but what are you downloading to use so much? Not asking for your taste in movies etc just the content type.
Thanks
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I download pretty much only tv shows, I work 12 hour shifts, all alone in a office, only have to answer the phone every now and then, so have a lot of time to watch stuff and the SABC the work provides just doesn't cut it. I stream quite a bit of youtube too, the occasional game and so forth. I use my own internet account at work too.

Oh and I became uncle recently so getting all the good kids shows from earlier for the little one, proper kids shows, like care bears, my little pony etc. much better than this tele tubby crap they have now....
 
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Gargmel said:
I download pretty much only tv shows, I work 12 hour shifts, all alone in a office, only have to answer the phone every now and then, so have a lot of time to watch stuff and the SABC the work provides just doesn't cut it. I stream quite a bit of youtube too, the occasional game and so forth. I use my own internet account at work too.

Oh and I became uncle recently so getting all the good kids shows from earlier for the little one, proper kids shows, like care bears, my little pony etc. much better than this tele tubby crap they have now....
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Pity you in PTA, would love to ask you for a copy for my little one.

That said, here at my work, my colleagues and I have a list and a system of who must download what. Therefore there is no double downloading and no wasting.

Ive been reading some of your posts, and although I agree with some comments for Mweb, I cant help that im still stuck with a thought in the back of my head, "I pay for a 384 line. I just would like to utilise for what I pay for." Its as simple as that. Not rape the internet, but if I want to get something anytime of the day ... allow me.
 
I think MWEB's FUP is exactly what I want out of an ISP, and is actually one of the reasons I am with MWEB. The fact that they're vague suits me. I wish people who spend their lives complaining would just leave.
 
i have been with mweb uncapped for three months now and no problems using the 512 uncapped using it to it's fullest with no problems. so from what i hear in this forum that is abuse? my guess is if mweb say it's abuse i would say their product/infrastructure can't handle their "uncapped" service.
 
PsyLenT said:
I think MWEB's FUP is exactly what I want out of an ISP, and is actually one of the reasons I am with MWEB. The fact that they're vague suits me. I wish people who spend their lives complaining would just leave.
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Not to sound like a Web Africa representitve, but that business logic is unstainablable.

Jokes aside. Remember one thing. This so called freedom on the internet is brought about cause of the complaints and moaning about high prices and poor service delivery over the years. First it was Afrihost, and then it was Mweb that saw that gap and pounced on that opportinuty. And top marks for them for doing so.

As clients we cant be expected to just up and leave like a spoilt child everytime a company thinks they are fair or choose to operate in a certain way. It just doesnt work that way.

So im sorry, but your way of working and thinking is incorrect.

Lets flip the coin for a second. If Mweb doesnt like the complaints then, as you put it, "just leave" this uncapped product offering. But as said .... it doesnt work that way.
 
I think this is fair. Last month I did 495GB without any side steps on shaping. I did all my HTTP site copies in the day and at night I ran torrents. I think it is fair for them to shape my traffic in such a way that my usage is not a problem for others. That being said I have no intention to bypass their mechanisms for managing my traffic.
 
milomak said:
I decided to get myself some true uncapped with Openweb Gold. There isn't even a counter to track how much you've done. Pretty much full speeds all the time. simple FUP. have not looked back after leaving mweb.
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I think many customers don't realise what Mweb is doing to them. When the shapers come off, the world is definitely rosier. Mweb seems to derive much pleasure out of curbing any type of use that isn't simple browsing. I guess they do it to sustain their uncapped status. i.e. it's uncapped, but they restrict every aspect of downloading - adding to the list every day.
 
Rouxenator said:
I think this is fair. Last month I did 495GB without any side steps on shaping. I did all my HTTP site copies in the day and at night I ran torrents. I think it is fair for them to shape my traffic in such a way that my usage is not a problem for others. That being said I have no intention to bypass their mechanisms for managing my traffic.
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I think you need to understand exactly why your usage would in fact be a problem for others. By using a very tight amount of bandwidth and cramming a large number of people into it. Contention ratios must be ENORMOUS.
 
Lounger said:
I think you need to understand exactly why your usage would in fact be a problem for others. By using a very tight amount of bandwidth and cramming a large number of people into it. Contention ratios must be ENORMOUS.
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which means they overselling their own bandwidth(they actually don't have the capacity then) , like over booking aeroplanes sometime everyone do show up but in most cases not
 
I can accept the fact that I am shaped purely because I pay 5x times less than the people that have no shaping. Its like the first Celerons that had their cache lasered off or halved. Technically the chip had the circuitry but because you paid less you can't use it. At least with Mweb we get full speed after hours.
 
Having read ALL of the above posts, my opinion is this:

Mweb's policies, whatever they are, are NOT fair, for the simple reason that they are not applied equaly. All 384kbps users are not experiencing anything close to the same service -some say they run fullout 24/7 and get over 60gig a month, some are barely getting 20gig, and some only USE 1 or 2 gig (I'm talking about an entry-level 384kbps line here).

My experience over the past 4 months as an MWEB customer is that the first 2 months I was quite happy and was getting 80% to 100% usage. Then things got worse. These days 14hrs of 24 my line appears as if dead. I have tried numerous avenues to try and resolve this, to no avail. \so \i am not happy. But as my normal browsing is ok, I can only suspect that it is this damn shaping causing the problem. But my sister 900m down the road, also with MWEB, at my recommendation, is having a much better experience.

Now lets be realistic - 384kbps is a damn small line globaly speaking, and it implies certain maximum limits, i.e. how many gigs can a user possibly download in a month. This kind of entry-level littl epipe should NOT be further mucked up by shaping, FUP/AUPs, etc. Especially as thos ebastards at TELKOM are charging me the full price for my 384kbps line, not for the percentage on a monthly basis that I use of it!

I think that calling a SHAPED 384kbps line uncapped, is very unfair and simply wrong on so many levels.

Unbundling of the Local Loop: A lot has been said about it, but nothing has been done. In light of this, I feel that it is extremely shortsighted of MWEB to implement its latest peering policy. It is causing a problem, for which there is a solution - but our /sarcasm dear sarcasm/ government and Telkom are not interesting in providing it.

Yes, South Africa, we think we have come far, but the facts show that we still have a hellova way to go.
 
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