MWEB - Message from CEO - Acceptable Use Policy

Wow you people are a bunch of drama queens. Always exaggerating to the greatest extent. I wish you could see yourselves go at this in a few years and then cry tears of sorrow over how absolutely ridiculous you made yourself come across.

Just so by the way, something to consider: Mweb does not pay Seacom R500/m for a 4mb pipe. In reality it costs 20x (or more probably) more than that for fully 1:1 contended bandwidth, so you expect mweb to let you download your torrents at the full 4mb for the measly pittance you pay them every month? They have to take that 4mb pipe, shape it and contend it between 20-50 people so that they _can_ actually sell it to you for R500/m and still turn some form of profit.

Take a look at the big picture some time and stop whining about torrents not going at their full speed. Mweb and any other ISP does what they can to be able to provide people with enough bandwidth to do what is expected, not what is wanted. If there is no shaping/contention there is no cheap internet. It's as simple as that. Want 4mb full speed unshaped uncapped all the time? By all means, pay for it.

Think of your internet line as a highway: You want to drive a big massive car that takes up all 4 lanes at the same time but the traffic department won't let your greedy ass do it so they make you drive a small compact car just like everyone else so everyone can use the highway in a fair manner.

Preaching much? Try your church.
Know anything about real Internet? Google the net.
 
So i try to log on this morning, and a message pops up telling me to change from mweb.co.za to adslmweb.co.za. I do that and my browsing and everything starts crawling. Try and change to what i originally had it at nothing nada......What gives Mweb??????????????????
 
this is a total contradiction.... :wtf:

uncapped is not to rape the line and have penis wars on how much you did each month. it simply is having internet access without worrying about top up or you reaching your cap. sure it is uncapped and i will use it as such but it doesn't mean that i have to leave open the tap 24.7 now does it ? obviously they are going to slap on an AUP, this is not nirvana btw...

i see we have new little ****s here who are creaming their pants on newly learnt phrases like for example zomg he das must be using p2p bypassing and now other users are his bitches YAYAYAAYAY, **** dude one can only but laugh at you and wonder if you are a product of OBE :rolleyes:, black bulldog list much ?
 
So i try to log on this morning, and a message pops up telling me to change from mweb.co.za to adslmweb.co.za. I do that and my browsing and everything starts crawling. Try and change to what i originally had it at nothing nada......What gives Mweb??????????????????

Hi zorko


Please PM me your login details and we will investigate.


Regards
MWEB Operations
 
I often read MyBB forums before deciding on a product ( a lesson I have learnt the hard way ).

Im not an Mweb customer yet and Im seriously considering joining with them, but my perception is changing when I read these forums.

People are complaining that "Uncapped means unlimited"......and I agree, it does mean unlimited. If I want to download the whole internet then I will, seeing as I paid for the service, and not only just that, but the ability to do so was advertised, hence me choosing them as my ISP.

People who say "Uncapped does not mean Unlimited"......if this is true, then why does it say so on Mweb's website under the uncapped section?

"Is it really Uncapped?
Yes it is. Unlimited data, all the time. "

I see these words and I nearly trip over my own feet to give Mweb a call. I am a heavy downloader ( though I wont overkill it, the internet will be there when I wake up in the morning :) )

But what confuses me is when they start sending notices out saying I'm over-doing it. To my understanding "Unlimited" means "to no end, with no restrictions". If Mweb has these problems, please take a look at your wording when advertising these things.

What Mweb says on their site and what they say here is the same as what Henry Ford used to say "Your car can be any colour in the world.....as long as its black"
 
So i try to log on this morning, and a message pops up telling me to change from mweb.co.za to adslmweb.co.za. I do that and my browsing and everything starts crawling. Try and change to what i originally had it at nothing nada......What gives Mweb??????????????????

Mweb as far as I understand,secured 30 gigs of saix bandwidth for every user. This was put into effect by changing your login to mweb and removing the adsl part. If you have now been asked to change back then I think you've used up your 30 and are going to go back onto mwebs alternate links and remember seacom is still down.
 
People who say "Uncapped does not mean Unlimited"......if this is true, then why does it say so on Mweb's website under the uncapped section?

"Is it really Uncapped?
Yes it is. Unlimited data, all the time. "

it also says that terms and conditions apply, and if you read those you will see that it specifically states that the accounts are uncapped for active internet use.

we can go on discussing the dictionary definition of "uncapped" for all eternity, but the fact is that Mweb put out their T&C from the start, and that's what they are. this thread is now going around in circles...
 
mweb Operations, why apply shaping to Gaming protocals which takes 10% of the total network, Im not gonna pay more for a service just becuase I can Game beter on it, the price of your unshaped package doesint justify it for gaming?

Right on the money.

I don't think the problem here is with the unshaped package per se, but more the fact that power users have no real other options. The addict accounts are priced far beyond what a normal person could afford. Makes me wonder if they are using SAIX bandwidth and not Seacom bandwidth for this package.

So what's left is the shaped uncapped. I dont think most of us here would mind paying extra for something that is slightly less shaped and slightly less contended, but to go from R539 to R1999 is just asking too much. If Openweb can have a GOLD uncapped option for R200 more, why can't MWEB?

There are other reasons for wanting uncapped with less shaping. Not just torrents. My bro and I got this mainly for gaming. Yet pings are high thanks to the contention. The only other option we have is to move to Openweb. I'm not even a huge downloader. Just over 200gigs this month so far. Every month it will get less and less as I get everything I want.

Come one MWEB. Why not have an "add-on" that we can purchase to get better overall performance? That way your power users have a real option and pay more the way it should be.
 
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I think MWeb are trotting a very fine line with the bypassing of protocols thing.
Just my opinion... hear me out.

What about those services that specifically offer tunneling into their servers to obtain a higher download rate on your shaped connection.
These services were born and only offer what they do, due to shaping policies.
If MWeb specifically prohibits their users from using such services, those companies could very well make a case that MWeb is being anti-competitive (you get what I'm saying).

Wouldn't that be like Telkom saying: "You can only use your analogue phone line and ADSL account with Telkom's ISP offering. Any other ISP's offering is not allowed over our lines"

I know its a world apart and all that, but it boils to the same thing.
Everything else I can understand, MWeb.
Not allowed to "re-sell" or "share" your account with neighbours etc.
Not allowed to this or that.

But not allowing such tunneling services -aka: bypassing shaping- directly affects those companies' ability to provide their services.
 
uncapped is not to rape the line and have penis wars on how much you did each month. it simply is having internet access without worrying about top up or you reaching your cap. sure it is uncapped and i will use it as such but it doesn't mean that i have to leave open the tap 24.7 now does it ? obviously they are going to slap on an AUP, this is not nirvana btw...

i see we have new little ****s here who are creaming their pants on newly learnt phrases like for example zomg he das must be using p2p bypassing and now other users are his bitches YAYAYAAYAY, **** dude one can only but laugh at you and wonder if you are a product of OBE :rolleyes:, black bulldog list much ?

You quite right, its not about penis downloading wards. I dont need to compensate for anything :D

You need to understand where I am coming from here though. I am NOT a heavy downloader, Im talking from principle point of view here.

Here... have a sweet.. but you can only suck it half way and then put it back in the wrapper and give it back. fail.

So while I totally understand, and agree with what you are saying....

Its still a contradiction

:D
 
Some of you morons don't know what's the difference between uncapped and unlimited
 
Some of you morons don't know what's the difference between uncapped and unlimited

the general interpretation in the marketplace of the word "uncapped" IS "unlimited"

cap verb ( LIMIT ) /kæp/ (-pp-)

if you dont follow, it basically means that cap(ped) = limit(ed), soooooo (un)capped = (un)limited

so who's the moron now
 
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You quite right, its not about penis downloading wards. I dont need to compensate for anything :D

You need to understand where I am coming from here though. I am NOT a heavy downloader, Im talking from principle point of view here.

Here... have a sweet.. but you can only suck it half way and then put it back in the wrapper and give it back. fail.

So while I totally understand, and agree with what you are saying....

Its still a contradiction

:D

:eek:
 
The service is shaped.

The question is: Who controls the shaping? MWeb, of course. But the nub of this thread is that some MWeb users have bypassed shaping by using unshaped protocols to download at full speed that which would normally be shaped. Mweb's response has been to further shape non-priority protocols, making it even more beneficial for users to find means of bypassing the shaping, which in turn lead to Mweb's further shaping, and so on. It is becoming a never-ending spiral, where the service for the average user is becoming increasingly degraded.

Appealing to users to abide by the AUP is a pretty futile exercise. Most peoples' attitude is that rules are for other people. The ball is in MWeb's court. Firstly, just as Rapidshare and other bulk downloading services are "managed", they need to "manage" the IP address ranges used to bypass shaping. Additionally they should appeal to MyBB to ban threads and posts about and from services that aim to promote the violation of their AUP. Thirdly, they need to ease up on their non-priority protocol shaping so that those who are using the service in the "correct" manner, are not adversely affected or tempted to bypass the network management.
 
So no one agrees with me?

Right on the money.

I don't think the problem here is with the unshaped package per se, but more the fact that power users have no real other options. The addict accounts are priced far beyond what a normal person could afford. Makes me wonder if they are using SAIX bandwidth and not Seacom bandwidth for this package.

So what's left is the shaped uncapped. I dont think most of us here would mind paying extra for something that is slightly less shaped and slightly less contended, but to go from R539 to R1999 is just asking too much. If Openweb can have a GOLD uncapped option for R200 more, why can't MWEB?

The are other reasons for wanting uncapped with less shaping. Not just torrents. My bro and I got this mainly for gaming. Yet pings are high thanks to the contention. The only other option we have is to move to Openweb. I'm not even a huge downloader. Just over 200gigs this month so far. Every month it will get less and less as I get everything I want.

Come one MWEB. Why not have an "add-on" that we can purchase to get better overall performance? That way your power users have a real option and pay more the way it should be.
 
I want to sign up with Mweb as I have cancelled with IS, is it working properly yet?
 
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