Mweb News Server - It ain't workin' no more!

[Will@MWEB]

Thanks for the update, Will It is important for me to know that the matter is indeed being addressed and not lying at the bottom of a pile on someones desk. Your efforts in the matter do not go unappreciated.

No problem guiver

I've just caught up with the team now and it seems that we have received feedback from Telkom indicating that they are not picking up any congestion on that exchange.

I've chatted to MWEB Guy now and asked that they gather some more data from yourself and anyone else affected by this issue so that we can try and determine the exact nature of the problem.

 

[MWEBHelp]

Hi Guys,

We have received feedback from Telkom regarding the congestion check.
They have confirmed that there is no congestion on the exchange.

So to better understand what is causing the problem I will require some additional info which I can take to our engineers.
Could you please test over the next 24hrs and advise what sort of speeds you are getting at certain times during the day.

08:00 am
11:00 am
16:00 pm
20:00 pm
23:00 pm
04:00 am

Once you have all these results please PM me or post it here and include which application you are using as well as the news server you are connecting to.
I will then take the results and make sure it’s passed along to the relevant persons.

Kind regards,
MWEB Guy

 

[guiver]

Hi Guys,

We have received feedback from Telkom regarding the congestion check.
They have confirmed that there is no congestion on the exchange.

So to better understand what is causing the problem I will require some additional info which I can take to our engineers.
Could you please test over the next 24hrs and advise what sort of speeds you are getting at certain times during the day.

08:00 am
11:00 am
16:00 pm
20:00 pm
23:00 pm
04:00 am

Once you have all these results please PM me or post it here and include which application you are using as well as the news server you are connecting to.
I will then take the results and make sure it’s passed along to the relevant persons.

Kind regards,
MWEB Guy

Speed is not the problem. I get close to full line speed on P2P and HTTP downloads anytime I'm online, day or night. The problem is that my Newsreader cannot keep a connection to the mweb news server.
I have tried sabnzbd, grabbit, alt-binz, but recently changed to unzbin because it has a better connection monitoring interface.
I use the news.mweb.co.za as news server (no username or password) on port 119. The connection monitor shows that a connection was made, but is then immediately disconnected. The connection is then idle for 2 seconds and then attempts to connect again only to be disconnected again. This goes on and on. If I leave it on long enough it occasionally holds on to a connection for long enough to download a few mb at decent speeds before the connection gets disconnected again. My line speed is perfectly fine if I try to download via http or p2p. The mweb news server just wont allow me to stay connected to it.

I will record data with the online broadband speed test utility (http://testmy.net/auto) and report detailed findings.

 

[Empie]

Speed is not the problem. I get close to full line speed on P2P and HTTP downloads anytime I'm online, day or night. The problem is that my Newsreader cannot keep a connection to the mweb news server.
I have tried sabnzbd, grabbit, alt-binz, but recently changed to unzbin because it has a better connection monitoring interface.
I use the news.mweb.co.za as news server (no username or password) on port 119. The connection monitor shows that a connection was made, but is then immediately disconnected. The connection is then idle for 2 seconds and then attempts to connect again only to be disconnected again. This goes on and on. If I leave it on long enough it occasionally holds on to a connection for long enough to download a few mb at decent speeds before the connection gets disconnected again. My line speed is perfectly fine if I try to download via http or p2p. The mweb news server just wont allow me to stay connected to it.

I will record data with the online broadband speed test utility (http://testmy.net/auto) and report detailed findings.

Same here. Everything else runs at decent speed. I just can't hold a connection to the news server. Keeps connecting and disconnecting, and sometimes, like once every 5 days, I can grab a few megs before it cuts off again.
I mainly use Alt.Binz, but have tried GrabIt and SABnz. I tried both news.mweb.co.za and the IP version.
I tried WA & IS news servers. They run at full speed.

I'll try my best to run some speed test during those hours, I'm just not always at my PC to do so.

 

[guiver]

Same here. Everything else runs at decent speed. I just can't hold a connection to the news server. Keeps connecting and disconnecting, and sometimes, like once every 5 days, I can grab a few megs before it cuts off again.
I mainly use Alt.Binz, but have tried GrabIt and SABnz. I tried both news.mweb.co.za and the IP version.
I tried WA & IS news servers. They run at full speed.

I'll try my best to run some speed test during those hours, I'm just not always at my PC to do so.

You dont need to be at your pc. Just go to http://testmy.net/auto and set the interval and number of times you want it to run. Just leave your browser open and your pc on and it will do a speed test automatically at the preset times. It then saves all your results to your profile and displays it in a graph.

 

[Empie]

Thanks guiver

I just started the test. Will post it in 24 hours.

 

[guiver]

@MWEBGuy
Below are my download speeds for 28 consecutive hours. Please advise if you need any additional info.
Is there a call/support ticket logged for this incident? If so, what is the reference number?

[Date] [Time] [Test size] [Speed]
Wed Nov 16 2011 08:56:18 PM 815 kB 652 Kbps 82 kB/s
Wed Nov 16 2011 07:55:53 PM 490 kB 686 Kbps 86 kB/s
Wed Nov 16 2011 06:55:42 PM 570 kB 498 Kbps 62 kB/s
Wed Nov 16 2011 05:55:27 PM 575 kB 458 Kbps 57 kB/s
Wed Nov 16 2011 04:55:12 PM 572 kB 512 Kbps 64 kB/s
Wed Nov 16 2011 03:54:57 PM 601 kB 451 Kbps 56 kB/s
Wed Nov 16 2011 02:54:41 PM 617 kB 567 Kbps 71 kB/s
Wed Nov 16 2011 01:54:39 PM 836 kB 904 Kbps 113 kB/s
Wed Nov 16 2011 12:54:15 PM 626 kB 486 Kbps 61 kB/s
Wed Nov 16 2011 11:53:59 AM 624 kB 497 Kbps 62 kB/s
Wed Nov 16 2011 10:53:43 AM 621 kB 595 Kbps 74 kB/s
Wed Nov 16 2011 09:53:30 AM 602 kB 648 Kbps 81 kB/s
Wed Nov 16 2011 08:53:29 AM 766 kB 910 Kbps 114 kB/s
Wed Nov 16 2011 07:53:06 AM 482 kB 526 Kbps 66 kB/s
Wed Nov 16 2011 06:52:53 AM 557 kB 487 Kbps 61 kB/s
Wed Nov 16 2011 05:52:38 AM 616 kB 575 Kbps 72 kB/s
Wed Nov 16 2011 04:52:24 AM 691 kB 558 Kbps 70 kB/s
Wed Nov 16 2011 03:52:09 AM 707 kB 419 Kbps 52 kB/s
Wed Nov 16 2011 02:51:49 AM 823 kB 408 Kbps 51 kB/s
Wed Nov 16 2011 01:51:27 AM 828 kB 866 Kbps 108 kB/s
Wed Nov 16 2011 12:51:14 AM 829 kB 878 Kbps 110 kB/
Tue Nov 15 2011 11:51:01 PM 748 kB 934 Kbps 117 kB/
Tue Nov 15 2011 10:50:48 PM 827 kB 500 Kbps 63 kB/s
Tue Nov 15 2011 09:50:29 PM 788 kB 1001 Kbps 125 kB/
Tue Nov 15 2011 08:50:16 PM 758 kB 892 Kbps 112 kB/s
Tue Nov 15 2011 07:51:35 PM 702 kB 880 Kbps 110 kB/s
Tue Nov 15 2011 06:51:23 PM 896 kB 517 Kbps 65 kB/s
Tue Nov 15 2011 05:51:15 PM 919 kB 909 Kbps 114 kB/s

 

[MWEBHelp]

@MWEBGuy
Below are my download speeds for 28 consecutive hours. Please advise if you need any additional info.
Is there a call/support ticket logged for this incident? If so, what is the reference number?

[Date] [Time] [Test size] [Speed]
Wed Nov 16 2011 08:56:18 PM 815 kB 652 Kbps 82 kB/s
Wed Nov 16 2011 07:55:53 PM 490 kB 686 Kbps 86 kB/s
Wed Nov 16 2011 06:55:42 PM 570 kB 498 Kbps 62 kB/s
Wed Nov 16 2011 05:55:27 PM 575 kB 458 Kbps 57 kB/s
Wed Nov 16 2011 04:55:12 PM 572 kB 512 Kbps 64 kB/s
Wed Nov 16 2011 03:54:57 PM 601 kB 451 Kbps 56 kB/s
Wed Nov 16 2011 02:54:41 PM 617 kB 567 Kbps 71 kB/s
Wed Nov 16 2011 01:54:39 PM 836 kB 904 Kbps 113 kB/s
Wed Nov 16 2011 12:54:15 PM 626 kB 486 Kbps 61 kB/s
Wed Nov 16 2011 11:53:59 AM 624 kB 497 Kbps 62 kB/s
Wed Nov 16 2011 10:53:43 AM 621 kB 595 Kbps 74 kB/s
Wed Nov 16 2011 09:53:30 AM 602 kB 648 Kbps 81 kB/s
Wed Nov 16 2011 08:53:29 AM 766 kB 910 Kbps 114 kB/s
Wed Nov 16 2011 07:53:06 AM 482 kB 526 Kbps 66 kB/s
Wed Nov 16 2011 06:52:53 AM 557 kB 487 Kbps 61 kB/s
Wed Nov 16 2011 05:52:38 AM 616 kB 575 Kbps 72 kB/s
Wed Nov 16 2011 04:52:24 AM 691 kB 558 Kbps 70 kB/s
Wed Nov 16 2011 03:52:09 AM 707 kB 419 Kbps 52 kB/s
Wed Nov 16 2011 02:51:49 AM 823 kB 408 Kbps 51 kB/s
Wed Nov 16 2011 01:51:27 AM 828 kB 866 Kbps 108 kB/s
Wed Nov 16 2011 12:51:14 AM 829 kB 878 Kbps 110 kB/
Tue Nov 15 2011 11:51:01 PM 748 kB 934 Kbps 117 kB/
Tue Nov 15 2011 10:50:48 PM 827 kB 500 Kbps 63 kB/s
Tue Nov 15 2011 09:50:29 PM 788 kB 1001 Kbps 125 kB/
Tue Nov 15 2011 08:50:16 PM 758 kB 892 Kbps 112 kB/s
Tue Nov 15 2011 07:51:35 PM 702 kB 880 Kbps 110 kB/s
Tue Nov 15 2011 06:51:23 PM 896 kB 517 Kbps 65 kB/s
Tue Nov 15 2011 05:51:15 PM 919 kB 909 Kbps 114 kB/s

Thank you for the information guys, I will forward this information on to the relevant people

Regards
MWEB Guy

 

[Lounger]

One more suggestion try sighing up for a free account here and see if it connects

http://www.xsusenet.com/en/#2

That's some fsucked up web site imo. Like a kiddie scripted it ..

 

[Empie]

Okay, my auto test went a bit screwy. I'll just post what I manage to get.
This is for a 384 line:

Wed Nov 16 2011 @ 8:48:32 pm
201 kB 78 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 8:48:04 pm
397 kB 324 Kbps 41 kB/s DOWN

Wed Nov 16 2011 @ 7:48:17 pm
201 kB 81 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 7:47:49 pm
376 kB 323 Kbps 40 kB/s DOWN

Wed Nov 16 2011 @ 6:48:07 pm
201 kB 78 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 6:47:39 pm
376 kB 286 Kbps 36 kB/s DOWN

Wed Nov 16 2011 @ 4:45:43 pm
201 kB 43 Kbps 5 kB/s UP

Wed Nov 16 2011 @ 4:44:58 pm
276 kB 243 Kbps 30 kB/s DOWN

Wed Nov 16 2011 @ 1:45:23 pm
201 kB 50 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 1:44:43 pm
335 kB 164 Kbps 21 kB/s DOWN

Wed Nov 16 2011 @ 10:45:04 am
201 kB 45 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 10:44:20 am
347 kB 327 Kbps 41 kB/s DOWN

Wed Nov 16 2011 @ 7:45:08 am
201 kB 47 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 7:44:27 am
649 kB 352 Kbps 44 kB/s DOWN

Hope this helps some.

 

[MWEBHelp]

Okay, my auto test went a bit screwy. I'll just post what I manage to get.
This is for a 384 line:

Wed Nov 16 2011 @ 8:48:32 pm
201 kB 78 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 8:48:04 pm
397 kB 324 Kbps 41 kB/s DOWN

Wed Nov 16 2011 @ 7:48:17 pm
201 kB 81 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 7:47:49 pm
376 kB 323 Kbps 40 kB/s DOWN

Wed Nov 16 2011 @ 6:48:07 pm
201 kB 78 Kbps 10 kB/s UP

Wed Nov 16 2011 @ 6:47:39 pm
376 kB 286 Kbps 36 kB/s DOWN

Wed Nov 16 2011 @ 4:45:43 pm
201 kB 43 Kbps 5 kB/s UP

Wed Nov 16 2011 @ 4:44:58 pm
276 kB 243 Kbps 30 kB/s DOWN

Wed Nov 16 2011 @ 1:45:23 pm
201 kB 50 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 1:44:43 pm
335 kB 164 Kbps 21 kB/s DOWN

Wed Nov 16 2011 @ 10:45:04 am
201 kB 45 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 10:44:20 am
347 kB 327 Kbps 41 kB/s DOWN

Wed Nov 16 2011 @ 7:45:08 am
201 kB 47 Kbps 6 kB/s UP

Wed Nov 16 2011 @ 7:44:27 am
649 kB 352 Kbps 44 kB/s DOWN

Hope this helps some.

Hi Empie,

What is your actual DL transfer rate?

Regards,

MWEB Guy

 

[DeFi]

It appears as if MWEB news is overloaded. IS and SAIX news has been going full speed all day, yet I'm still struggling to get a single connection to MWEB news, and when I do, it does not last long.

 

[Empie]

Mweb Guy:

Is this what you're looking for?



I'll do a proper test again tomorrow.

 

[MWEBHelp]

Mweb Guy:

Is this what you're looking for?



I'll do a proper test again tomorrow.

Hi Empie,

Thank you for the information.

The download speed showing in the image is good for a 384 line. Please can you send me the actual download speed you are receiving when you download something.

Regards,
MWEB Guy

 

[guiver]

Any feedback on the issue yet, Mweb Guy?

 

[drukkie]

yip same here....news for mweb is down...

 

[MWEBHelp]

Any feedback on the issue yet, Mweb Guy?

Hi guiver,

There is no congestion at the exchange as mentioned before. We have tested on our side and we are connecting to the news server. Please can you try to re-connect and please keep me informed.

Regards,
MWEB Guy

 

[MWEBHelp]

yip same here....news for mweb is down...

Hi drukkie,

There are no reported issues with the news server. Are you getting a connection or not? Any error message you might be getting?

Regards,
MWEB Guy

 

[guiver]

Hi guiver,

There is no congestion at the exchange as mentioned before. We have tested on our side and we are connecting to the news server. Please can you try to re-connect and please keep me informed.

Regards,
MWEB Guy

MWEB Guy, I tried connecting again last night, but got the same issue. Connections keep getting disconnected. I will leave it on overnight tonight to see if it eventually manages to hold on to a connection. Will report tomorrow.
Will it make a difference if I try to connect using the news server IP?

 

[MWEBHelp]

MWEB Guy, I tried connecting again last night, but got the same issue. Connections keep getting disconnected. I will leave it on overnight tonight to see if it eventually manages to hold on to a connection. Will report tomorrow.
Will it make a difference if I try to connect using the news server IP?

You can try connecting with the IP to see if you will get a connection, there shouldn't be a difference.

Thank you for the feedback and you know where to find me tomorrow.