Sally how are they stealing from youOK so I read the article and did not see an them speaking to the 4MB line (All Inclusive uncapped shaped) which is what I have with Mweb. So I called the billing department and they told me that they will not be reducing the price of there 4MB because they feel that their 4MB price is already competitive enough. ICSA said that there will be a 30% reduction across the board as the IPC was reduced by telkom.
How does this fit in with Mweb only reducing their 1Mb line? so they stealing from the other accounts so gain growth or market share. WOW!
At the same time they say that they are not going to give a reduction but instead pump that reduction back into the business and give better broadband, for WHO?? 1MB Customer? So Im sorry but there will be no reduction on your 4MB line. WoW! So I asked to speak to the Manager and he tells me, sorry but the manager is busy with an irated customer... haha Good One!
mweb charges R199 for 1024 account
you pay R539 for 4096 account
how do they steal from you to make the other account cheaper
looks more to me like your account was already cheap for the data capability
although I must say I would also welcome a 4mb price drop