Do you still believe your 10mbps product is competetively priced, now that other ISPs are offering the same thing for several hundred rand cheaper.
I have been an Mweb customer for 10 years (I just checked, my first invoice was July 2002), and am currently subscribed to the 4mbps uncapped product, but my ADSL was recently pushed to 8mbps so I'm thinking of upgrading to a 10mbps uncapped account.
What extra value am I going to get spending R5000 a year more staying with Mweb?
I like your questions... I feel that if they can lower the 4MB lines price and then also come down with the 10MB line to about R1500. That way the customers are happy, and if the customers are happy you have a fruitful Plan