With all due respect, being happy customers is not going to happen soon. MWEB have dropped the ball. Point in case, its weekend, +/- 40% more players on the gaming servers, yet I can connect via my MWEB account without issues. BUT, they dont believe me when I say gaming via MWEB is impossible during the shaping window, yet , I can play using another ISP. Fact of the matter is that even the capped accounts are being shaped to death. They will never admit it. I am sick and tired of saying the same thing over and over.
MWEB, you guys dont give a cr@p about your customers, always the same story, give tracert, send pingtest, speed test bla bla bla. Yet nothing gets done. For crying in a bucket. LOOK at the all the complaints on here, everybody is complaining about line issue going to two months back, FFS, how many times must this be repeated??? You made some network change that had a major negative impact on your service delivery. Now fahrking man up, admit you made a mistake, fix it, and lets move on.
You have to understand you are not dealing with children, but with paying customers. My line costs ne R719 p/m, and I get about R300 value out of it. Wont you be pissed off as well? Only thing that works is email, and general browsing.
Sign up with Google
