MWEB Uncapped ADSL Feedback - Part 3

[Workerdroid7]

Thank you, much appreciated. Just a bit more info for you... if I enter the incorrect password, it will inform me of this within 1-2 seconds, so the info is actually getting to the server just fine. It just seems unable to actually DO anything beyond verify that my login details are correct...... the process timeouts if I supply the correct info. This is also exactly what used to happen to me months ago...

Edit: just managed to login in successfully.

 

[skinndeep]

Lol

But on a serious note , they should have made sure that they have reasonable stock levels before advertising the special .

Okay, i tried just going to the Web page and it worked. But going to a link to download a file Eg pics from my cousins wedding. Doesn't work. I just did a Google search of a song on there and it does the same error. Eg try link below. And let me know if that works

http://www73.zippyshare.com/v/ppxeeH2x/file.html

 

[Workerdroid7]

Well, that was short lived. For 12 whole minutes I was able to play... then I got disconnected and am unable to login back in

 

[MWEBHelp]

Okay, i tried just going to the Web page and it worked. But going to a link to download a file Eg pics from my cousins wedding. Doesn't work. I just did a Google search of a song on there and it does the same error. Eg try link below. And let me know if that works

http://www73.zippyshare.com/v/ppxeeH2x/file.html

Tested and I am not having any trouble, though it is coming down slowly

 

[MWEBHelp]

Well, that was short lived. For 12 whole minutes I was able to play... then I got disconnected and am unable to login back in

Noted, I will add that to the escalation

 

[Workerdroid7]

Noted, I will add that to the escalation

Whatever it is you are doing, keep doing it. Whenever you post a message like this, I'm suddenly able to login successfully

 

[PostmanPot]

Hi MWEB Guy

I can't log in to My Account.

https://myaccount.mweb.co.za/

 

[PostmanPot]

Hi MWEB Guy

I can't log in to My Account.

https://myaccount.mweb.co.za/

Working now. New portal I see.

 

[riverdusty]

Dear Mweb Guy

I've been a good loyal customer for a quite some time now, both at work and at home.
I want free stuff! give me free stuff!

 

[MWEBHelp]

Dear Mweb Guy

I've been a good loyal customer for a quite some time now, both at work and at home.
I want free stuff! give me free stuff!

Hi riverdusty

I would like to thank you for your loyalty

Hope to have many more years of service to you.

Pay it forward and let your friends and family know we provide trial accounts and free routers for new customer ;-)

http://www.mweb.co.za/

http://www.mweb.co.za/internet-connection/adsl/uncapped-adsl/2mbps-uncapped-free-trial.aspx

 

[schumi]

Im stuck on the email sign in loop on all browsers ,,tried clicking email on Mweb's home page and mcx.mweb.co.za ,in case it helps here is the url i get

https://www.signmein.co.za/global_s...adk3emi1y1lhz&ssect=Airmail&lg=e&config=false

 

[MWEBHelp]

Im stuck on the email sign in loop on all browsers ,,tried clicking email on Mweb's home page and mcx.mweb.co.za ,in case it helps here is the url i get

https://www.signmein.co.za/global_s...adk3emi1y1lhz&ssect=Airmail&lg=e&config=false

Good Morning, you are using the correct link.

Have you tried testing with an alternate device?

 

[schumi]

Good Morning, you are using the correct link.

Have you tried testing with an alternate device?

Finally just go in now,did not change anything just clicked the link and it worked

 

[MWEBHelp]

Finally just go in now,did not change anything just clicked the link and it worked

Thanks for the feedback, please let me know if the problem re-occurs

 

[PostmanPot]

Hi MWEB Guy

I'd like to report this account for email spam - http://i.imgur.com/kjwRQ0o.png.

 

[MWEBHelp]

Hi MWEB Guy

I'd like to report this account for email spam - http://i.imgur.com/kjwRQ0o.png.

Good day, please send the mail headers of the email in question to abuse@mweb.com in order for us to trace its origin

 

[Workerdroid7]

Hi MWEB Guy

Can you please work your magic for me again? Been unable to login to my MMO all evening, although everything else is working brilliantly. Thanks

 

[MWEBHelp]

Hi MWEB Guy

Can you please work your magic for me again? Been unable to login to my MMO all evening, although everything else is working brilliantly. Thanks

Hi Workerdroid7

I have refreshed your MWEB account.

 

[Workerdroid7]

Thanks! I see I can login in again. A little too late in the evening to be much use (wife wants to watch TV now), but appreciated nonetheless.

 

[peter_cornell2002]

Hi MWEB Guy

I have just sent the following email to your tech help address, is there any chance you could advise me?

Thanks, Peter

Hi there

I hope you can help me.

I have a 2Meg Uncapped Account (Billed I-ADSL-1024KU-M: ADSL Uncapped) and I expect to see speeds up around 160-180 kbps but sometimes I am lucky to get 20kbps. Late at night it might improve to 150kbps or so, but it is very rare.

I know there is throttling happening, but to me this is ludicrous.

So, would I get better and more reliable speeds if I changed to a Capped account?