MWEB Uncapped ADSL Feedback - Part 3

Drifter said:
I know p2p and torrents get lowest priority, but jeepers, 8bps at 20:30 on the evening is a bit harsh. I downloaded same file over the weekend at full line speed.
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Standard for the most part, wait till 00h00 or use another account.
 
PostmanPot said:
It's been like this for quite a few months now, hey. For the most part.
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Yes adsl uncapped service has been poor but have found it to be very Up and Down some weeks can DL 60gb other times barely 20gb.. then internet is shaped to death.
Anyway that is why i cancelled Mweb had enough of paying a Premium for a basic uncapped service...
 
And I have a capped account. Usually around 20:00 ish I could get a at least half my line speed.
 
BigBear said:
Yes adsl uncapped service has been poor but have found it to be very Up and Down some weeks can DL 60gb other times barely 20gb.. then internet is shaped to death.
Anyway that is why i cancelled Mweb had enough of paying a Premium for a basic uncapped service...
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All the best. :)

Drifter said:
And I have a capped account. Usually around 20:00 ish I could get a at least half my line speed.
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:wtf:
 
MWEB Guy said:
We speed limited when the account threshold is reached.
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Yes, I understand that. I'm asking if it's possible to set my threshold to something really low, so my account is always throttled.

MWEB Guy said:
Please send me examples of what you are experiencing.
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I did, but I can repeat if you like:
1) My SSH connections get artificially throttled.
2) Eventually my SSH connections will have TCP RST packets inserted by you guys, completely terminating the connection. This is also known as a man-in-the-middle attack on my TCP connection, or simply "the Mweb treatment".
3) VPN connections are useless. I get about a 20 second window where I can get packets through on my VPN connection, and then 1-2 minutes where all incoming (but not outgoing) traffic is blocked. ie, if I ping from my side to the other side of the VPN, I can see with tcpdump on the other side of the VPN that the ping packets arrived, but the replies from the other end never arrive back.
4) Sometimes even my game connections get the Mweb treatment. There's a game I play that uses both UDP and TCP. UDP for actual game events, and TCP for chat/info. Sometimes Mweb blocks the UDP part of the game connection so I can only get chat and game info messages, but I can't move or see other people move. Occasionally it's the TCP connection that gets the Mweb treatment instead, but that connection gets reestablished, so that's less of a problem.

Problems 1 and 2, which are the most annoying, go away when my account is throttled.
 
new_in_za2 said:
Yes, I understand that. I'm asking if it's possible to set my threshold to something really low, so my account is always throttled.



I did, but I can repeat if you like:
1) My SSH connections get artificially throttled.
2) Eventually my SSH connections will have TCP RST packets inserted by you guys, completely terminating the connection. This is also known as a man-in-the-middle attack on my TCP connection, or simply "the Mweb treatment".
3) VPN connections are useless. I get about a 20 second window where I can get packets through on my VPN connection, and then 1-2 minutes where all incoming (but not outgoing) traffic is blocked. ie, if I ping from my side to the other side of the VPN, I can see with tcpdump on the other side of the VPN that the ping packets arrived, but the replies from the other end never arrive back.
4) Sometimes even my game connections get the Mweb treatment. There's a game I play that uses both UDP and TCP. UDP for actual game events, and TCP for chat/info. Sometimes Mweb blocks the UDP part of the game connection so I can only get chat and game info messages, but I can't move or see other people move. Occasionally it's the TCP connection that gets the Mweb treatment instead, but that connection gets reestablished, so that's less of a problem.

Problems 1 and 2, which are the most annoying, go away when my account is throttled.
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Hi new_in_za2

You asking for your account to be put into an always throttled state. This is within your control.

We can't set an account to be permanently throttled.
 
Also getting harsh treatment from Mweb. My torrents are running at not more than 3kB/s. Been like this for about a week.
 
Google Chrome and any Google related services via mweb sucks. When I use Chrome at my home on mtn Uncapped it is much faster, and this is when i passed my 3GB for the month and am throttled to 256kbps.
 
saa044 said:
Google Chrome and any Google related services via mweb sucks. When I use Chrome at my home on mtn Uncapped it is much faster, and this is when i passed my 3GB for the month and am throttled to 256kbps.
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I have a workaround for doing Google searches.

Once you have input your search string, edit the URL at the top from google.co.za to google.com and watch the search finally work. It's a painful workaround, but at least its something for the time being.

No idea how to force gmail to load faster though, and i dont really use any other G-services.
 
smokemaryjane said:
I have a workaround for doing Google searches.

Once you have input your search string, edit the URL at the top from google.co.za to google.com and watch the search finally work. It's a painful workaround, but at least its something for the time being.

No idea how to force gmail to load faster though, and i dont really use any other G-services.
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Cool thanks, will try that. I normally use the office apps of google to open word, exl etc... docs.
 
Stalin said:
Also getting harsh treatment from Mweb. My torrents are running at not more than 3kB/s. Been like this for about a week.
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Hi Stalin

Our threads and different MyBB start up threads has covered the Torrent query/speed.

If you have not received or read of it; Torrents receives the lowest priority on our network and the speeds have never been guaranteed.
 
Traxinv said:
Also experiencing extremely slow downloads from apple. Looks like the connection to the local CDN apple uses seems to be slow from the mweb.
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Hi Traxinv

Please provide me with your MWEB email address.
 
Stalin said:
Also getting harsh treatment from Mweb. My torrents are running at not more than 3kB/s. Been like this for about a week.
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During hours? Quite right. Test after 00h00 and you'll see.

saa044 said:
Cool thanks, will try that. I normally use the office apps of google to open word, exl etc... docs.
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The fix works perfectly, no more issues here.
 
Youtube videos can only be watched in 144p!! without buffering. ANY non-p2p download is limited to 50 kbps, even stuff from my google drive. Is this a line problem or mwebs usual bullsh*t. I'm on the R199 1mb uncapped
 
Mclaren08 said:
Youtube videos can only be watched in 144p!! without buffering. ANY non-p2p download is limited to 50 kbps, even stuff from my google drive. Is this a line problem or mwebs usual bullsh*t. I'm on the R199 1mb uncapped
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Why 1Mbps? Isn't that going to give you a max of between 240p and 360p?

p2p usually only opens up after 00h00, are you including after 00h00 in your query?

It's hard to say if it's a Telkom line issue, or an account speed issue. I doubt the account isn't performing correctly.
 
Mclaren08 said:
Youtube videos can only be watched in 144p!! without buffering. ANY non-p2p download is limited to 50 kbps, even stuff from my google drive. Is this a line problem or mwebs usual bullsh*t. I'm on the R199 1mb uncapped
Click to expand...

Afternoon Mclaren08, please provide me your MWEB account details via private message.
 
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