Lycanthrope
Honorary Master
Hah! Hope for a miracle.
If it happens frequently you might be lucky if you get them to send out a techie who will (by sheer chance) test the line at the time of an event so that he can see it happening for himself.
Otherwise they'll test your line, see a stable attenuation and write it off as a fluke and charge you for calling out a techie.
You might get a kind one who'll go out of his way to test your lines, eyeball the DSLAM and see if there's anything funny (water getting in, for example) that may be causing it.
Basically, if they don't see a problem when they test it, they write it off as resolved and move on.
Rather a broken DSLAM than an intermittent one.
You might be fortunate that if it happens very often and you call it in very often, that your local techie becomes fed up, realises there's an issue and bothers to try sort it out.
It's all very much a gamble when it comes to this sort of thing.
But, as I say, if it is very frequent (daily, hourly, etc) then they should pick it up on the get go and be able to sort it out.
Alternatively, phone up Telkom 10219 (I don't think the 0800-375-375 number exists any more) and ask if they'd reset your DSL port. That may help stabilise it too.
