MWEB Uncapped ADSL Feedback

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HI Mweb guy

Your pm inbox is full.

I have unplugged my router for 10 mins and still no joy 291 ms local latency and 0.24mbits :(
 
Below 55dB; hopefully way below that... the attenuation can be caused by erroded lines or distance from the exchange, if its the latter; there is not much they can do...

i'm not that far from an exchange, and the problem has only been around since telkom made a rather large blunder and put over 400 peoples' lines in my area down for a week, and thereafter the attenuation has been horrible for me. So I assume it's just a technical fault somewhere. but once again, thank you MWEB guy. :)
 
The router is on now, but no internet at all. Windows 7 also has the little exclamation saying no internet. Connecting via Vodacom router to post this

Please test with the PC that is connected to the router via cable; also please let me know if your pings and tracers resolve?
 
HI Mweb guy

Your pm inbox is full.

I have unplugged my router for 10 mins and still no joy 291 ms local latency and 0.24mbits :(

Hi Anniza; please refer to the following response I provided you via inbox messaging:

Your line readings seem fine at the moment, is there any noise on your telephone line? Are you physically disconnecting your router or is it disconnecting by itself?
 
Nope never used one, Never had to lines speeds always been great.

Ok, do you have a filter on your DSL line? As a test can you plug the telephone line into the wall jack please.
 
I have a dbbl jack in the wall, one for the ADSL and one for the Telephone.

I do not have any filters at all in place, have not used one in over a year.
 
I have a dbbl jack in the wall, one for the ADSL and one for the Telephone.

I do not have any filters at all in place, have not used one in over a year.

Ok, please provide me tracers and pings to bbc.co.uk and mweb.co.za and I will log a technical callback for you.
 
Please test with the PC that is connected to the router via cable; also please let me know if your pings and tracers resolve?
Been fiddling on desktop & its the same. Pings were timing out.
Tried Afrihost account again & it worked but extremely slow, a MyBB speed test would not finish
Switched back to MWeb & its also connecting sporadically very slowly. Speed test didn't complete ping test
Pings to Google are failing 50% of the time

Think I'm gonna call it a night & hope it's somehow back to normal in the morning

Tried to post this while on MWeb account & got "Your submission could not be processed because a security token was missing"
Is this an upload issue?
 
Hey Will. I'm currently using WTFast when playin Aion, but there is a problem that started up cropping up yesterday. When I try to log in it gives me "Access denied. Your subscription does not allow to access with this IP."

But I'm using my Mweb account. Did Mweb expand its current IP range and forget to inform the runners of WTFast to update their license ranges?
 
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