MWEB Uncapped ADSL Feedback

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XennoX said:
Hey Will. I'm currently using WTFast when playin Aion, but there is a problem that started up cropping up yesterday. When I try to log in it gives me "Access denied. Your subscription does not allow to access with this IP."

But I'm using my Mweb account. Did Mweb expand its current IP range and forget to inform the runners of WTFast to update there license ranges?
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Hi XennoX,

I'll need to look into this for you and check with the relevant persons.
I'll PM you as soon as I receive any feedback.

kind regards
MWEB Guy
 
you got telkom to come out on a saturday morning? kudos mweb guy. problem has been found according to the technician, and will be resolved soon I hope.
 
Hey mwebguy

I just want to say from myside we using some of your servise to I just want to say to see it is so nice to see that some one is helpfull to other people using there product always there to help any1 with a problem, u dont see it anymore your doing a fantastic job in my eyes

I am always fighting about people becuz they dont care about there customer but u guys do

must say u doing a outstanding job (:
 
dtba said:
Hey mwebguy

I just want to say from myside we using some of your servise to I just want to say to see it is so nice to see that some one is helpfull to other people using there product always there to help any1 with a problem, u dont see it anymore your doing a fantastic job in my eyes

I am always fighting about people becuz they dont care about there customer but u guys do

must say u doing a outstanding job (:
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Thanks dtba, much appreciated :D
 
AfricanTech said:
I'd like to echo the thanks for the help you provide here. Support is often a thankless job and you don't often receive the appreciation that you deserve.
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Thanks AfricanTech, please let me know if your connection has improved.
If not, please drop me a PM and I'll look into it for you.

Kind regards
MWEB Guy
 
MWEB Guy said:
Hi XennoX,

I'll need to look into this for you and check with the relevant persons.
I'll PM you as soon as I receive any feedback.

kind regards
MWEB Guy
Click to expand...

Please e-mail me if the IP list for MWEB needs to be updated, my usual contact with MWEB looks like he is away at the moment.

We have also launched our new WTFast 2.0 beta engine, supporting over 800+ games, including UDP games like League of Legends, Call of Duty, Battlefield 3, Starcraft, etc. Check it out, spread the word, and give us your feedback! You can get the new WTFast build here:

http://wtfast.com/download.aspx
 
WTFastPWNer said:
Please e-mail me if the IP list for MWEB needs to be updated, my usual contact with MWEB looks like he is away at the moment.

We have also launched our new WTFast 2.0 beta engine, supporting over 800+ games, including UDP games like League of Legends, Call of Duty, Battlefield 3, Starcraft, etc. Check it out, spread the word, and give us your feedback! You can get the new WTFast build here:

http://wtfast.com/download.aspx
Click to expand...

Hi WTFastPWNer,

I will make sure to pass your details to the relevant persons and them to contact you.

Thanks
MWEB Guy
 
Hi MWEB Guy

As I am moving in the next two weeks I am currently downloading quite a bit of data. I don't do this the whole time, will I get into trouble for this? -Serious question here :D
 
Linoman said:
Hi MWEB Guy

As I am moving in the next two weeks I am currently downloading quite a bit of data. I don't do this the whole time, will I get into trouble for this? -Serious question here :D
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Good Afternoon, your usage looks fine thus far; please ensure you do not bypass our shaper and you will be fine :).
 
MWEB Guy said:
Good Afternoon, your usage looks fine thus far; please ensure you do not bypass our shaper and you will be fine :).
Click to expand...

Yay thank you MWEB Guy :D

Na na I am a good boy no shaping bypasser from my side :)
 
Tiscanny said:
is there any1 else with very slow buffering of youtube videos?
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Hi Tiscanny

Are you still experiencing the slow buffering ?
Also tell how is your browsing speed.

Regards
MWEB Guy
 
Regarding Shaping

If I run torrents or other shaped traffic- this gets shaped. Fine.

Now, does that leave the rest of my traffic unshaped?

IE torrents are shaped to 1/2 line speed, so browsing should be 100% of the other 1/2 that's available.

When downloading, (shaped stuff) it feels like everything is slowed down, seemingly more than it should be...

Were I to enable QOS on my router, would it make browsing faster or can I rely on MWEB's shaping for that? :)
 
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