MWEB Uncapped ADSL Feedback

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I have another PC on the router and it is connected via Afrihost, as I am now connected via Imaginet. The Mweb connection is dead in the water.
 
I have another PC on the router and it is connected via Afrihost, as I am now connected via Imaginet. The Mweb connection is dead in the water.

That's strange, please do the reboot or reset and reconfigure and let me know if you are able to re-establish your connection.
 
It'll have to wait ........ it's a bit of a pain when someone is doing work and I can't reboot but that's the only way I can get my Mweb back :(
 
I have another PC on the router and it is connected via Afrihost, as I am now connected via Imaginet. The Mweb connection is dead in the water.

Restart your router... my connections on Mweb also died just now. A restart fixed it for me.
 
It'll have to wait ........ it's a bit of a pain when someone is doing work and I can't reboot but that's the only way I can get my Mweb back :(

ok... please let me know as soon as you are able to do the reboot. I await your feedback...
 
Since yesterday I have also been getting about 30-60kb on HTTP downloads, and 30kb on NNTP...

Youtube buffers all the time, Skype is very broken....

Mweb what is going on?

Can't even do a speedtest.
 
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Since yesterday I have also been getting about 30-60kb on HTTP downloads, and 30kb on NNTP...

Youtube buffers all the time, Skype is very broken....

Mweb what is going on?

Good MOrning Hummercellc; are you still encountering these problems at the moment?

Please also provide me more detail as to your Skype problem.
 
Good MOrning Hummercellc; are you still encountering these problems at the moment?

Please also provide me more detail as to your Skype problem.

Yip still having the same problems.

Skype is very broken in calls, skype call stats shows high packet loss to both International and local calls.

I also can't access any sites hosted on the SAIX network like Telkom.co.za, also emails going to SAIX (telkomsa) come back undeliverable.

Also can't access www.newshost.za.net on Mweb, but I can access it on Afrihost?

Currently running on my Afrihost account and everything is perfect with that account.
 
Yip still having the same problems.

Skype is very broken in calls, skype call stats shows high packet loss to both International and local calls.

I also can't access any sites hosted on the SAIX network like Telkom.co.za, also emails going to SAIX (telkomsa) come back undeliverable.

Also can't access www.newshost.za.net on Mweb, but I can access it on Afrihost?

Currently running on my Afrihost account and everything is perfect with that account.

Please provide me tracers to some sites hosted on the SAIX network and I will have a technician call you to do some more troubleshooting.
 
yeah cant also :(

C:\Users\hpdv6>tracert www.newshost.za.net

Tracing route to temp.frostnet.co.za [41.208.19.38]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
3 8 ms 8 ms 10 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 12 ms 9 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 16 ms 16 ms 13 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 10 ms 17 ms 11 ms 197-84-4-57.cpt.mweb.co.za [197.84.4.57]
7 10 ms 9 ms 9 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 11 ms 13 ms 12 ms 196.44.0.75
9 39 ms 38 ms 38 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 40 ms 37 ms 36 ms rb-dca-1.za--rb-cr-1.za-a.mtnns.net [196.44.0.14
7]
11 37 ms 36 ms 36 ms 41.181.4.25
12 37 ms 37 ms 37 ms 41.181.4.25
13 40 ms 40 ms 40 ms 41.181.4.25
14 38 ms 39 ms 39 ms 41.181.4.25
15 38 ms 38 ms 37 ms 41.181.4.25
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * *
 
yeah cant also :(

C:\Users\hpdv6>tracert www.newshost.za.net

Tracing route to temp.frostnet.co.za [41.208.19.38]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
3 8 ms 8 ms 10 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 12 ms 9 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 16 ms 16 ms 13 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 10 ms 17 ms 11 ms 197-84-4-57.cpt.mweb.co.za [197.84.4.57]
7 10 ms 9 ms 9 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 11 ms 13 ms 12 ms 196.44.0.75
9 39 ms 38 ms 38 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 40 ms 37 ms 36 ms rb-dca-1.za--rb-cr-1.za-a.mtnns.net [196.44.0.14
7]
11 37 ms 36 ms 36 ms 41.181.4.25
12 37 ms 37 ms 37 ms 41.181.4.25
13 40 ms 40 ms 40 ms 41.181.4.25
14 38 ms 39 ms 39 ms 41.181.4.25
15 38 ms 38 ms 37 ms 41.181.4.25
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * *

Do you obtain any errors when trying to connect to newshost?
 
yeah cant also :(

C:\Users\hpdv6>tracert www.newshost.za.net

Tracing route to temp.frostnet.co.za [41.208.19.38]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
3 8 ms 8 ms 10 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 12 ms 9 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 16 ms 16 ms 13 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 10 ms 17 ms 11 ms 197-84-4-57.cpt.mweb.co.za [197.84.4.57]
7 10 ms 9 ms 9 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 11 ms 13 ms 12 ms 196.44.0.75
9 39 ms 38 ms 38 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 40 ms 37 ms 36 ms rb-dca-1.za--rb-cr-1.za-a.mtnns.net [196.44.0.14
7]
11 37 ms 36 ms 36 ms 41.181.4.25
12 37 ms 37 ms 37 ms 41.181.4.25
13 40 ms 40 ms 40 ms 41.181.4.25
14 38 ms 39 ms 39 ms 41.181.4.25
15 38 ms 38 ms 37 ms 41.181.4.25
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * *

Can't Access anything on SAIX & MTNNS now!

www.mtn.co.za
www.mtndirect.co.za
www.newshost.za.net
www.telkom.co.za

"cannot display the webpage/Connection to 41.208.19.38 Failed"

and a few others, is there a cable break somewhere?

All the sites above work on my Vodacom 3G, 8ta 3G & Afrihost DSL account.
 
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You're right.... that url works on IS.

Can't Access anything on SAIX & MTNNS now!

www.mtn.co.za
www.mtndirect.co.za
www.telkom.co.za

"cannot display the webpage/Connection to 41.208.19.38 Failed"

and a few others, is there a cable break somewhere?

All the sites above work on my Vodacom 3G, 8ta 3G & Afrihost DSL account.

yeah cant also :(

C:\Users\hpdv6>tracert www.newshost.za.net

Tracing route to temp.frostnet.co.za [41.208.19.38]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
3 8 ms 8 ms 10 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 12 ms 9 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 16 ms 16 ms 13 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 10 ms 17 ms 11 ms 197-84-4-57.cpt.mweb.co.za [197.84.4.57]
7 10 ms 9 ms 9 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 11 ms 13 ms 12 ms 196.44.0.75
9 39 ms 38 ms 38 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 40 ms 37 ms 36 ms rb-dca-1.za--rb-cr-1.za-a.mtnns.net [196.44.0.14
7]
11 37 ms 36 ms 36 ms 41.181.4.25
12 37 ms 37 ms 37 ms 41.181.4.25
13 40 ms 40 ms 40 ms 41.181.4.25
14 38 ms 39 ms 39 ms 41.181.4.25
15 38 ms 38 ms 37 ms 41.181.4.25
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * *

Guys I have tested using 3G, Telkom and MWEB and cannot access newshost on any of the connections.

I can however access the following sites:

www.mtn.co.za
www.mtndirect.co.za
www.telkom.co.za
 
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Hi MWEB Guy

Just thought i would tell you, our internet is back up now, but we must try and fix the issue of having to phone and recreate the port

Oliver
 
Hi MWEB Guy

Just thought i would tell you, our internet is back up now, but we must try and fix the issue of having to phone and recreate the port

Oliver

Thanks for the feedback, you could have me recreate your port as well (if need be).
 
I can get onto NH now. Never had any connection issues to telkom.co.za on Mweb this morning.

Thanks for the feedback, I concur... I can access newshost now as well.
 
International is back yippee...


Hi MWEB guy.
My ping for any international site is >300. Spiking at around 1200.
After getting off the phone with MWEB call centre, sending tracert and ping screenshots, I was told that this is 'normal'.
Please help.
 
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