MWEB Uncapped ADSL - Official Q & A

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Ok - don't feel like reading all 63 pages. Does mweb accept credit cards when signing up. I tried to do it online but "Only debit order details can be specified" :sick:
 
PeterCH said:
So in other words, when is the best time for 'specialists' to download their GBs of data?
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Anytime after 6, I start my special downloads at 6 and by the morning loads of info has been downloaded.

Mr mweb could you fill us in on the ping problems locally, not a huge deal but i see they are better now. Are the high pings a general problem or something that will be a permanent problem?
 
gregmcc said:
Ok - don't feel like reading all 63 pages. Does mweb accept credit cards when signing up. I tried to do it online but "Only debit order details can be specified" :sick:
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Yes, they do accept credit cards.
 
Tjoker said:
how do i access this?

im signed in,but i dont see any mgmt portal...
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Hi Tjoker,

Go to www.mweb.co.za and on the top navigation bar you will see My Account (6th from the left).

Log in with your email address & passwd, and once in click on ADSL.

At the bottom right you should see an option called PROTECTED ACCESS, if enabled inbound port blocking will be active. You have the option to disable it there (you may need to reset your ADSL session to have immediate effect).

MWB.
 
rambo919 said:
RE: the news server, previously "office hours" of 08:00-18:00 were in use, has this been discontinued then to better suit shaping?
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Hi rambo919,

The news.mweb.co.za service is avaliable all the time, however it is subject to our priority based shaping, meaning that performance will vary depending on network load. Best performance will usually be achieved late in the evening or early morning.

MWB.
 
Rosaudio said:
If I sign up now, what will I be charged?
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You will be charged like +-R35 + R539

Cause you pay one month in advanced. So these 2 days are pro rata so it will be like +-R35 and then the R539 is for April.
 
MWEB said:
Hi Tjoker,

Go to www.mweb.co.za and on the top navigation bar you will see My Account (6th from the left).

Log in with your email address & passwd, and once in click on ADSL.

At the bottom right you should see an option called PROTECTED ACCESS, if enabled inbound port blocking will be active. You have the option to disable it there (you may need to reset your ADSL session to have immediate effect).

MWB.
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Thx

Is there a place where we can check our usage stats?

EDIT : Nevermind........got it....http://userstats.adsl.saix.net/
 
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MWEB said:
Hi rambo919,

The news.mweb.co.za service is avaliable all the time, however it is subject to our priority based shaping, meaning that performance will vary depending on network load. Best performance will usually be achieved late in the evening or early morning.

MWB.
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I'll take that as a yes
 
Tjoker said:
Thx

Is there a place where we can check our usage stats?
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Yes. You can create email accounts/check usage/Activate that protection/Check wifi minutes/change password and more
 
cavedog said:
You will be charged like +-R35 + R539

Cause you pay one month in advanced. So these 2 days are pro rata so it will be like +-R35 and then the R539 is for April.
Click to expand...

so if my monthly payment goes down this month and I upgrade on say 2 April, ill have to pay then again immediately?
 
gregmcc said:
Does mweb accept credit cards when signing up. I tried to do it online but "Only debit order details can be specified"
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Hi gregmcc,

Debit order is the prefered method of payment (most streamlined process), however we do accomodate EFT & CC payments .We can also accomodate automated monthly re-occuring CC payments.

Please speak to our sales call centre on 08600 32000 for further info.

MWB.
 
rambo919 said:
so if my monthly payment goes down this month and I upgrade on say 2 April, ill have to pay then again immediately?
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No it will be added to the billing invoice and it will be deducted at the end of the month when the billing run is done.
 
MWEB said:
Debit order is the prefered method of payment (most streamlined process), however we do accomodate EFT & CC payments .We can also accomodate automated monthly re-occuring CC payments.

Please speak to our sales call centre on 08600 32000 for further info.
Click to expand...

Thanks for the info. Trying to get through now but your busy :)


Will keep trying.
 
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