MWEB Uncapped Subscribers Feedback

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Thx again PeterCH just over 100GB per month for me will do i cant really see myself using 200GB + , so i guess mweb will be getting my business then.
 
I'm doing between 5 and 8GB a day on Torrents. Done 415GB since the 7th April when I signed up. Only problem I have is 50.0 line attenuation which makes my line a bit flakey sometimes. Trying to get it sorted out is almost impossible when dealing with Telskum.

Very happy so far, thanks MWeb
 
JUGGY said:
I'm doing between 5 and 8GB a day on Torrents. Done 415GB since the 7th April when I signed up. Only problem I have is 50.0 line attenuation which makes my line a bit flakey sometimes. Trying to get it sorted out is almost impossible when dealing with Telskum.

Very happy so far, thanks MWeb
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Hi JUGGY

Thank you for the feedback.


Regards
MWEB Operations
 
I want to sign up with Mweb, but the first billing run is a bit confusing to me. Do you get billed for 2 months on the first billing run? Because I cannot really afford that. Any clarification would be helpful thanks.
 
Gargmel said:
I want to sign up with Mweb, but the first billing run is a bit confusing to me. Do you get billed for 2 months on the first billing run? Because I cannot really afford that. Any clarification would be helpful thanks.
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Hi Gargmel

Please PM me your contact number and I will arrange for someone from our billing department to contact you.

Regards
MWEB Operations
 


International sucking atm... battling to play online... any reasons?
 
MR MWEB PLEASE EXPLAIN WHY MY LOCAL PING IS SO CRAP :(

Pinging games.saix.net [196.43.22.222] with 32 bytes of dat
Reply from 196.43.22.222: bytes=32 time=106ms TTL=245
Reply from 196.43.22.222: bytes=32 time=131ms TTL=245
Reply from 196.43.22.222: bytes=32 time=88ms TTL=245
Reply from 196.43.22.222: bytes=32 time=87ms TTL=245
 
Hi killadoob

Please PM me your contact details and I will arrange for technical specialist to contact you.

Regards
MWEB Operations
 
Sensou said:


International sucking atm... battling to play online... any reasons?
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Hi Sensou

Please PM me your contact details and I will arrange for technical specialist to contact you.

Regards
MWEB Operations
 
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Still no word back from MWEB after I send my traceroute details. Web pages still timing out but HTTP downloads seem to be fine again. Strange
 
absk300 said:
rapidshare dead atm!! whats going on?
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Hi absk300,

Was rapidshare working the whole time? Please be aware that rapidshare content receives a lower priority.
Please PM me your contact details and I will arrange for technical specialist to contact you.

Regards
MWEB Operations
 
Linoman said:
Still no word back from MWEB after I send my traceroute details. Web pages still timing out but HTTP downloads seem to be fine again. Strange
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Hi Linoman,

Please PM me your contact details and I will follow this up for you

Regards
MWEB Operations
 
Thanks Linoman, I will let you know when I have feedback for you

Regards
MWEB Operations
 
Great service from MWeb

One of my family members wanted to transfer ownership of their account to another family member. This was complicated by the fact that the new account email address was already being used as an alias and would have to be deleted by us before transferring the account.

I sent a PM to the MWEB rep. here and a consultant (initials MS) called me the next day with all the details, as well as emailing me the information. I passed this on to my family members.

They contacted her today and the account was transferred easily. She called them back immediately after they faxed through documentation. Great, friendly service, with a positive result, first time. Thanks to MWeb.
 
SabreWolfy said:
One of my family members wanted to transfer ownership of their account to another family member. This was complicated by the fact that the new account email address was already being used as an alias and would have to be deleted by us before transferring the account.

I sent a PM to the MWEB rep. here and a consultant (initials MS) called me the next day with all the details, as well as emailing me the information. I passed this on to my family members.

They contacted her today and the account was transferred easily. She called them back immediately after they faxed through documentation. Great, friendly service, with a positive result, first time. Thanks to MWeb.
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Hi SabreWolfy


Thank you for the support and great feedback.


Regards
MWEBOperations
 
It just me or has this thread become less about feedback and more about stroking MWEB's...uhm...ego
 
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