MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
@Mweb Operations
I'm going to have to agree with Ginger on this one, from my end it definitely looks like World of Warcraft EU traffic is shaped (500-600ms). Using the plain old Mweb 4mb uncapped in combination with the Battleping proxy (situated in Europe) improves latency drastically (250-320ms). The priority isn't horrendous, without Battleping there are no spikes or connectivity problems, the latency is just too high. WoW is quite "lenient" in that 450ms is really the breaking point where things start to go downhill. I don't have any problems with local gaming though, the highest latency I've gotten locally is 70ms.

I didn't start using this account expecting it to be good for gaming (at least not without some "help"). I've kind of gotten used to having to use all manner trickery over the years to get around the poor gaming traffic prioritization in SA, just look at any of the MMO sub-forums in SA and its a constant battle. Obviously doing things like this is not something the average user knows how to or wants to mess around with just to get something basic like WoW working properly. The 250-320ms I get with Battleping does show where the Mweb accounts could be for international gaming.
 
Runes of magic - getting good pings during the day of about 280 but right after 6pm it starts spiking and getting pings of around 700 on mweb account - I also now get this on the mweb saix account. It only works for me on axxess unshaped lite account after 6pm.
 
Aahhh Ginger spews vitriol on another rational discussion where MWEB is providing feedback and informing us of future plans. I am SHOCKED!!! :D

__̴ı̴̴̡̡̡ ̡͌l̡̡̡ ̡͌l̡*̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|̡̡̡ ̡ ̴̡ı̴̡̡ ̡͌l̡̡̡̡.__ (Need a break)

MWEB reps have been wrong about things in the past, some even getting their company name wrong (Yep).
 
Thank you for the reply BUT something is not right. Understandable that patches etc are shaped but most of us are actually talking about in game protocols. A classic example for me is Battlefield Bad Company 2, whenever you limit or cut off the p2p traffic, for example the recent outage, I cannot authenticate my game to the local SGS servers. This would be because , and I'm assuming here, the game actually queries the EA server first for user authentication and then returns a list of servers. Sometimes I can get around this by joining a game from a friend if I'm lucky enough to login but am still unable to browse the servers. This is definitely a issue with Mweb as others who were on different accounts ( WebAfrica, Saix based etc ) had no problems logging in. This is the traffic that most of us are complaining about, not content or patches.

Ok Kosmik that sounds like something we should look at. I have Bad Company 2 installed here - I will run some tests myself and see if we can replicate your experience and get to grips with what's causing it. Can you inbox me your contact details and some idea of your availability in case I need to get you to assist with some testing?

Thanks
MWEB Operations(Tech Manager)
 
Hi acidrain

We will this investigated.


Kind Regards
MWEB Operations

Much appreciated :)

Just to help you along the way here's a trace i did, just showing the important 2 hops

Code:
  2     8 ms     7 ms     7 ms  41-132-48-1.dsl.mweb.co.za [41.132.48.1]
  3   112 ms   114 ms   116 ms  tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X