MWEB Uncapped Subscribers Feedback

[MWEBHelp]

okay so here's a some of the sites I cant access or are so slow as to make them unuseable:

ftp.games.saix.net
webafrica.co.za (wanted to buy a 1gb account to test if it really is mweb thats the problem)
http://www.xtremesystems.org/forums/index.php

takes me 2+ mins to log into steam, CANNOT log into EA authentication servers using medal of honor or BFBC2... Really not impressed, so far the account's been perfect... will be cancelling as well if this isnt resolved...

Hi Coldon

Please PM me your account details and more information as to what exactly you are experiencing.

Kind regards
MWEB Operations

 

[Necuno]

steam itself has issues afaik
http://forums.steampowered.com/forums/showthread.php?t=784745&page=19

 

[MWEBHelp]

steam itself has issues afaik
http://forums.steampowered.com/forums/showthread.php?t=784745&page=19

Hi Prophet

Thanks for the update.

Kind regards
MWEB Operations

 

[Necuno]

Hi Prophet

Thanks for the update.

Kind regards
MWEB Operations

no problem, i've double checked with and without the -tcp at the end of the shorcut, even using a webafrica account gives the same result. no connection.

 

[Mike Hoxbig]

NNTP is crawling today

At least you can get a connection. Almost every day when I get home and fire it up, I can't get a connection. This is getting effing ridiculous now!

 

[gregmcc]

At least you can get a connection. Almost every day when I get home and fire it up, I can't get a connection. This is getting effing ridiculous now!

What NNTP server are you using?

 

[MWEBHelp]

At least you can get a connection. Almost every day when I get home and fire it up, I can't get a connection. This is getting effing ridiculous now!

Hi Mike, PM me your details and I can have a look into it for you.

Regards
MWEB Operations

 

[SabreWolfy]

this is bull****, my connection drops every 5 minutes and speeds are terrible...
if this is not fixed by tomorrow consider this my account cancelation

I don't know the history of your connection problems, but dropped connections are a Telkom/hardware issue?

 

[fxit_man]

Hi fxit_man

Our Technicians are investigating a possible problem with STEAM, please PM me your MWEB account details to assist with our investigation.

Kind regards
MWEB Operations

Thanks, it's sorted now anyways! Cheers!

 

[MWEBHelp]

Thanks, it's sorted now anyways! Cheers!

Thank you for the feedback.

 

[Raz00m]

At least you can get a connection. Almost every day when I get home and fire it up, I can't get a connection. This is getting effing ridiculous now!

mine stays fired up for good - btwn 8am and 8pm i get a sweet 20mbs downloaded.

 

[Pada]

NNTP is crawling today

LOL. I did about 1GB this morning on my 384kbps from like 04:00 - 11:00.

A friend of mine has just downloaded at like 300kB/s via his Mweb 4Mbps uncapped via the jhb-news.mweb.co.za NNTP server, so I have no idea what you guys are complaining about.
My guess is that you're trying to download 720p stuff which will give you poor speeds!

I've had to force my news server IP, because I'm using multiple ISP accounts and other DNS entries.

 

[gregmcc]

My guess is that you're trying to download 720p stuff which will give you poor speeds!

Ummm what has 720p content got to do with NNTP speeds?

 

[Pada]

Ummm what has 720p content got to do with NNTP speeds?

EVERYTHING! Because it is usually not cached as well as HDTV content!

 

[gregmcc]

EVERYTHING! Because it is usually not cached as well as HDTV content!

I use a combination of international news servers and mweb news server. The mweb server is flaky at the best of times. I also never get the 720p content.

 

[Mike Hoxbig]

What NNTP server are you using?

news.mweb.co.za

I use a combination of international news servers and mweb news server. The mweb server is flaky at the best of times. I also never get the 720p content.

Same here, although the international servers are shaped heavily before 1am, so I get terrible speeds before 1am because I'm unable to connect to Mweb's NNTP server.

LOL. I did about 1GB this morning on my 384kbps from like 04:00 - 11:00.

A friend of mine has just downloaded at like 300kB/s via his Mweb 4Mbps uncapped via the jhb-news.mweb.co.za NNTP server, so I have no idea what you guys are complaining about.
My guess is that you're trying to download 720p stuff which will give you poor speeds!

I've had to force my news server IP, because I'm using multiple ISP accounts and other DNS entries.

jhb-news.mweb resolves to the same IP address as news.mweb.

I very rarely download 720p content, and I'm pretty sure that what I'm trying to get now is cached. Regardless, whether and item is cached or not has nothing to do with being unable to get a connection.

Hi Mike, PM me your details and I can have a look into it for you.

Regards
MWEB Operations

Hi MWEB Ops, which details should I PM you? Sometimes I do manage to connect but more often than not I don't

 

[venom]

Well their throttling on the local news server has suddenly gone from lax to extreme. And it really is a deal-breaker for me and I've been with them for a good few months. Decent speeds from 1am to 7am otherwise absolutely nothing. Will probably be my last month with them.

 

[AfricanTech]

news.mweb

[Errno 111] Failed to connect: (110, 'timed out') [email protected]:119

 

[schumi]

Well my News server problems seem to have gone it was horrible two weeks ago , on a 384 k line Iv been getting full line speed all day in a 12 hour cycle I’m getting 2.5 gigs for the past five days let’s see how long it lasts since I seem to be the only one.

 

[venom]

What is your average monthly usage on your account Schumi?