MWEB Uncapped Subscribers Feedback

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Seems theres a problem in Cape Town with MWEB. IS is working fine.

slowpoke:/ # ping mweb.co.za
PING mweb.co.za (196.2.63.110) 56(84) bytes of data.
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=2 ttl=122 time=2020 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=5 ttl=122 time=2019 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=7 ttl=122 time=2016 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=9 ttl=122 time=2013 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=10 ttl=122 time=2014 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=12 ttl=122 time=2008 ms
64 bytes from www.mweb.co.za (196.2.63.110): icmp_req=15 ttl=122 time=2043 ms
^C
--- mweb.co.za ping statistics ---
17 packets transmitted, 7 received, 58% packet loss, time 16057ms
rtt min/avg/max/mdev = 2008.749/2019.638/2043.485/10.563 ms, pipe 3
 
Yep definitely something wrong, 2000ms pings to SA based sites even. I'm in Green Point Cape Town.
 
seems to be so

Code: 
C:\>pathping www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:
  0  JadeX64-PC [10.10.10.3]
  1  . [10.10.10.1]
  2  41-132-36-1.dsl.mweb.co.za [41.132.36.1]
  3  tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
  4  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5  TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241]
  6  gig-1-0-2.cpt-hscore-3.mweb.co.za [196.22.169.42]
  7  Vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
  8  196-28-178-34.adsl.mweb.co.za [196.28.178.34]
  9  www.mweb.co.za [196.2.63.110]

Computing statistics for 225 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           JadeX64-PC [10.10.10.3]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  . [10.10.10.1]
                                0/ 100 =  0%   |
  2   10ms     0/ 100 =  0%     0/ 100 =  0%  41-132-36-1.dsl.mweb.co.za [41.132
.36.1]
                                0/ 100 =  0%   |
  3   10ms     0/ 100 =  0%     0/ 100 =  0%  tengig-0-0-0-104.vic-ipc-1.mweb.co
.za [196.22.169.146]
                                0/ 100 =  0%   |
  4   12ms     0/ 100 =  0%     0/ 100 =  0%  vl-92.vic-hscore-2.mweb.co.za [196
.22.189.3]
                                0/ 100 =  0%   |
  5   14ms     0/ 100 =  0%     0/ 100 =  0%  tengige0-1-0-0.12.vic-up-1.mweb.co
.za [196.22.169.241]
                                0/ 100 =  0%   |
  6   37ms     0/ 100 =  0%     0/ 100 =  0%  gig-1-0-2.cpt-hscore-3.mweb.co.za
[196.22.169.42]
                                0/ 100 =  0%   |
  7   35ms     0/ 100 =  0%     0/ 100 =  0%  vlan11.cpt-hscore-1.mweb.co.za [19
6.28.178.99]
                                0/ 100 =  0%   |
  8   35ms     0/ 100 =  0%     0/ 100 =  0%  196-28-178-34.adsl.mweb.co.za [196
.28.178.34]
                                0/ 100 =  0%   |
  9   37ms     0/ 100 =  0%     0/ 100 =  0%  www.mweb.co.za [196.2.63.110]

Trace complete.

C:\>
 
Hi All,

Just to inform you that we are looking into this from our side. As soon as I have any information, I will provide you with feedback.

Regards,
MWEB Guy
 
MWEB Guy said:
Hi All,

Just to inform you that we are looking into this from our side. As soon as I have any information, I will provide you with feedback.

Regards,
MWEB Guy
Click to expand...

This happened to me last night as well... strange! It seems to be fixed now for me. Brackenfell - Cape Town
 
Greetings.

There's something wrong with my internet connection. Umtata - Eastern Cape.

EDIT: It's working now :D Want to know what went wrong. Thanks MWeb for the fast response :D
 
Last edited:
MWEB just drops connection whenever the **** they please. Its actually ridiculous how shocking their service is.

Think its time to look for greener pastures...
 
THANK YOU MWEB!
Mweb contacted me to transfer my telkom line rental to them. kewl! I'm gonna save R3... Sign me up!

No problem. NOT. Now my uncapped account has been migrated to 2GB capped account!
thank you mweb. Much APPRECIATED!
now I'm gonna have to phone them on monday... (oops no sorry TUESDAY) to try and rectify this!
WTF!
 
Blender1 said:
THANK YOU MWEB!
Mweb contacted me to transfer my telkom line rental to them. kewl! I'm gonna save R3... Sign me up!

No problem. NOT. Now my uncapped account has been migrated to 2GB capped account!
thank you mweb. Much APPRECIATED!
now I'm gonna have to phone them on monday... (oops no sorry TUESDAY) to try and rectify this!
WTF!
Click to expand...

Hi Blender1,

Please drop me a PM with your MWEB account details and I will look into this from our side.

Regards,
MWEB Guy
 
MWEB Guy said:
Hi All,

Just to inform you that we are looking into this from our side. As soon as I have any information, I will provide you with feedback.

Regards,
MWEB Guy
Click to expand...

Hi All,

Please monitor your connection, I do believe everything has been resolved.

Regards,
MWEB Guy
 
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