MWEB Uncapped Subscribers Feedback

[wikus]

Hi Wikus

I have confirmed with our billing department. Even though you pay via credit card there is still only one calendar month notice period.
What type of account did you apply for?


Regards
Mweb Operations

The basic uncapped account.

The support agent told me four months.

Maybe she meant one, or either the pronunciation was wrong or there's something wrong with my ears.

Good to hear it's only one.

 

[SSung]

Guess what's down again?









The price of petrol! (jokes)

 

[Mike43110]

I almost checked I wasn't using screamer telecoms as an ISP

 

[FaSMaN]

Why is everyone complaining here instead of on the seacom forums at http://www.seacomblog.com/forum ,seacom doesnt read mybroadband so everyones complaints are falling on death ears, so why not try and be heard over at there own forum

So think of this as a call to arms on seacoms forum

 

[milomak]

Is international still down?

 

[Xhaphan]

Is international still down?

Mine is working

 

[Xhaphan]

Mine is working

Scratch that...it is still down (rather don't ask how I made that mistake)

 

[xrapidx]

MyBB and Facebook - all the interwebz has to offer.

 

[PeterCH]

MyBB and Facebook - all the interwebz has to offer.

Get some G-Connect or Nexus b/w. It pays off.

 

[Tanya35]

Why is everyone complaining here instead of on the seacom forums at http://www.seacomblog.com/forum ,seacom doesnt read mybroadband so everyones complaints are falling on death ears, so why not try and be heard over at there own forum

So think of this as a call to arms on seacoms forum

Because we pay Mweb I guess. Hard to see that eh?

 

[ferdie10]

Because we pay Mweb I guess. Hard to see that eh?

You pay Mweb for Seacom bandwith, if you paid R2400 for SAT-3 bandwith then you would still have internet

 

[epeer]

Seems MWeb local is broken again. SSH and IMAPS appear to be filtered again.

 

[mika1000]

All's fine here.

 

[PeterCH]

You pay Mweb for Seacom bandwith, if you paid R2400 for SAT-3 bandwith then you would still have internet

Actually you pay MWEB for uncapped internet. Which provider MWEB uses is their own internal affair.

 

[Rouxenator]

I really don't see the problem here - even with all this so called down time I still have 88902.5 MB so far this month. That's 10GB+ per day so I am not complaining at all.
Amazing how well M-Web can handle a situation like these while small fry ISPs just cut users off.

 

[xrapidx]

I really don't see the problem here - even with all this so called down time I still have 88902.5 MB so far this month. That's 10GB+ per day so I am not complaining at all.
Amazing how well M-Web can handle a situation like these while small fry ISPs just cut users off.

Well - going by that - I'm paying over R100/GB .

 

[Rouxenator]

Well - going by that - I'm paying over R100/GB .

I'm paying R6 per GB at the moment. I usually end up paying R1.66 per GB by the end of the month.

 

[xrapidx]

I'm paying R6 per GB at the moment. I usually end up paying R1.66 per GB by the end of the month.

I have only been able to reach facebook and mybb - no other sites seem to be working or responding in good time, not even local sites since Monday....

 

[Rouxenator]

I think a lot of mine are torrents - they just go local when Seacom goes funny - but they never stop.

 

[SabreWolfy]

Extract from here suggests that SEACOM is not obliged to provide any redundancy:

"A Seacom spokesperson told ITWeb that redundancy measures or alternative routes to get international bandwidth were the responsibility of the Internet service providers and that they should have plans in place."