Johanagr
Well-Known Member
Yip last night was Epic again No international for 30min ps3 = failure
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Anyone else experiencing problems over the last few days, particularly with audio streaming and/or downloading mp3 (podcasts). I'm on 384kbps uncapped and pods usually download at line speed. For the last few days many have been downloading much slower (less than 10K/s). This morning I couldn't even stream a local radio station which streams at 2K/s -- it buffered every 5 seconds. Last.fm is back to it's old stuttering days. Are we back to all sharing the same dial-up modem out of the country?
PS: before anyone gets hysterical and tells me that 10K/s is actually fast for "downloads", remember that downloading a 20-50MB pod over HTTP is different to torrenting/sharing a 4GB movie
part of the issue is probably the fact that you're on such a slow line, how do you live?
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Anyone else experiencing problems over the last few days, particularly with audio streaming and/or downloading mp3 (podcasts). I'm on 384kbps uncapped and pods usually download at line speed. For the last few days many have been downloading much slower (less than 10K/s). This morning I couldn't even stream a local radio station which streams at 2K/s -- it buffered every 5 seconds. Last.fm is back to it's old stuttering days. Are we back to all sharing the same dial-up modem out of the country?
PS: before anyone gets hysterical and tells me that 10K/s is actually fast for "downloads", remember that downloading a 20-50MB pod over HTTP is different to torrenting/sharing a 4GB movie
Hi Sabrewolfy
I will arrange for one of our specialists to look into this for you.
Please PM me if you need any assistance.
Kind Regards
MWEB Operations
SabreWolfy
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Thanks. It appears not to be a general problem, so it may be something related to Telkom locally or to the specific sites I was downloading from. I've just tried downloading something else, which is coming down fine. I'll test/see how it goes and PM you if I need you to look into it.
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Lobesy
Well-Known Member
Yo is anyone else unable to launch games through Steam? It's really ridiculous that I have to switch ISP whenever I want to launch a game through Steam.
This has been an ongoing issue for MONTHS now. I thought that M-Web had sorted it out, since for the past 2 or so weeks it's been running very smoothly, however, ever since their hiccups they've been having for the past day or two Steam has yet again gone down the tubes.
It seems to only effect launching/logging into Steam and alternatively attempting to launch Steam games, Steam downloads are somewhat unaffected (albeit in the 150-200KB/s range).
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We are aware that the gaming performance on our IPC network may not be 100% comparable to being on SAIX. Once our network upgrades have been completed and additional IPC bandwidth is in place and we are moving towards a North/south based IPC network, we hope to provide some improvement to the gaming experience on our network. We will also be making a concerted effort to look at the prioritisation of gaming traffic to optimise the experience for our gaming customers
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Mweb Operations
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Hi Zenophyl,
Please Pm me your MWEB details and I'll check this for you
Regards
Mweb Operations
I think its network related to be honest. As its back to normal line speed now (3.45 Mbps), with 90 ms ping (normal is 40ms). Has the latest network outage been resolved yet? If it has, then ye, i'll send you the details (dont wanna waste your time if this is generally happening to other uncapped users).
http://www.speedtest.net/result/954723253.png
http://www.speedtest.net/result/954723253.png
Are you saying gaming is not prioritised (shaped)?
pmurgs
Well-Known Member
I've basically had to forget I own any steam games since I got mweb uncapped. Do not try login to steam during office hours during the week... just timeout after timeout....
At night when I try to browse or play a few online games, I find everything goes VERY slowly and my latency just now was going up to 2000 ms.
Is this because MWEB unshapes people mass downloads at night and so us lowly 384 peeps suffer while trying to browse because the priority is somehow given to these bandwidth hogs?
Is this because MWEB unshapes people mass downloads at night and so us lowly 384 peeps suffer while trying to browse because the priority is somehow given to these bandwidth hogs?
Well, gaming isn't a priority for me really, but I can imagine that for some people this would be very important. However, my argument is that for some reason your shaping is completely backwards. The *core* functionality behind Steam (ie. just being able to log in and run a game) which is bandwidth-light is shaped so badly that it's dog slow and causes untold weirdness and hangs in Steam, yet for some reason Steam *downloads*, the more bandwidth-intensive side of things seem to work reasonably well. I would expect it to be the other way around, and can only assume that somewhere the shaping rules are either conflicting or being just plain wrong.
Hi Lounger, this has been discussed quite extensively recently, but let me just do a quick recap so you can understand where gaming is:
traffic essentially falls into 3 broad categories:
- Prioritized
- Normal Contended
- Shaped
Traffic thats prioritized gets the best possible experience on the network. Traffic that's in the middle ground is not shaped, but gets contended normally in the mix (ie no preferential treatment). Finally we have traffic which is actively shaped to ensure that it doesn't impact on the performance for the first and second categories.
Most gaming traffic would sit in either position 1, or 2 on this list and we have been making an effort to shift it to group 1 where possible. This will be an ongoing exercise, however as I've mentioned before our network engineers are being kept very busy right now building the Cape town IPC breakout so you may need to bear with us on further improvements in this area until after the new link is in place.
The only places where gaming traffic has been recognized as being actively shaped is where the in-game content and patch delivery gets flagged as behavioral download, which is a generic signature for unknown traffic which behaves like P2P, but these are isolated cases and we will try and address this once the upgrades are in place.
In terms of Steam we have checked this specifically on the traffic manager and there are valid signatures for Steam traffic that are not showing as being shaped.
It would be a huge help if one of the Steam users out there who are experiencing the slow login issues could do a wireshark cap of the traffic while they are attempting to log in so we can try and get a better understanding of what's going on behind the scenes.
Lobesy
Well-Known Member
I made a Wireshark dump of attempting to login using this filter as according to https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711
Where should I send the file?
Code:
(tcp.srcport>=27014 && tcp.srcport<=27050) ||( tcp.dstport>=27014 && tcp.dstport<=27050) || (udp.srcport>=27000 && udp.srcport<=27030) || (udp.dstport>=27000 && udp.dstport<=27030) || udp.srcport==3478 || udp.dstport==3478 || udp.srcport==4379 || udp.dstport==4379 || udp.srcport==4380 || udp.dstport==4380
Necuno
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getting 50Kb/s on 4 meg for
http://mythicmktg.fileburst.com/war/us/home/other/WarhammerOnlineInstaller.exe
funny, nothing wrong with tracert
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