MWEB Uncapped Subscribers Feedback

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Telkom should fire their head of networking or whatever his position is. Clearly he has no idea how to upgrade/maintain a network.

Browse is also pretty bad atm
 
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Honestly, I think MWEB plays the "Telkom are looking at it" card a little too much. EVERY time I phone them to log a problem, they tell me it's Telkom's fault and 8 out of 10 times, that's not the case...

So you'll forgive me if I cry "BS!" on this one too.
 
Local
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Intl - America
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Intl - Germany
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New 4Mbps business uncapped installed today
As for USENet,i'm getting 120KB/s from a cached show on the Business line,while our backup DSL line uses a home account and it's trotting along at 34KB/s
 
mweb needs to stop making excuses and blaming telkom, early this morning after 3am i was still getting between 50 and 100 kbs on an uncapped 4meg line, this was on a well seeded torrent, speed would pick up briefly if i rebooted my router or changed realms but after a minute or too it would be shaped right down again
 
Will@MWEB said:
Binary news clients use connection threads to retrieve the encoded articles. the server is configured to allow a maximum of 2 connection threads per user.
Click to expand...

Randhir - this only applies to the MWEB new-server (and probably other ISP news-servers). Paid for news-servers allow quite a few more, although using them all doesn't necessarily provide better speeds.
 
@ MWEB Re: NNTP Shaping

Since the past upgrades on your network speed on internatioanl news servers (Supernews and Astraweb) has really been bad. Now I do understand that the uncapped shaped packages are just that, shaped and HTTP and e-mail takes priority and all that. I also realise that their are some Telkom related network problems ongoing.

I am trying to find out if the current shaped speeds I'm getting on NNTP is here to stay. For instance, right now I'm downloading at 1.5 kBps (512 package), which is not very desirable. I have set up downloads over the past few days at vatious times of the day to try and figure out what time of day is best to make use of my news server subscription. So far I have had very erratic results with hourly average speeds recorded as low as 713 bytes per second from 23h00 to 23h59, and only on 2 occassions got close to an acceptable 40 kBps. Generally from my experience over the past two days it does not really matter what time of day I try to download items, it simply crawls along at extremely low speeds. By no means am I expecting the full package speed on a shaped account, but 3 to 10 kBps, and if I'm lucky, 20 kBps after hours seem a bit extreme in the shaping department.

To cancel out any local Telkom network problems I test with a capped shaped account from WebAfrica, which generally give me speeds in the region of 150 kBps (I have a 4 meg line and not expeceting these speeds from a 512 package). This tells me that the extreme low speeds I am experiencing with my MWEB Uncapped Shaped 512 package is not due to local network problems, but rather something else. All I'm trying to establish here is whether these low speeds are a result of MWEB shaping protocols, and whether it is here to stay.

I have asked this question in this thread before, but I guess it was overlooked. Some answer would be much appreciated.

Thanks.
 
MFour said:
@ MWEB Re: NNTP Shaping

Since the past upgrades on your network speed on internatioanl news servers (Supernews and Astraweb) has really been bad. Now I do understand that the uncapped shaped packages are just that, shaped and HTTP and e-mail takes priority and all that. I also realise that their are some Telkom related network problems ongoing.

I am trying to find out if the current shaped speeds I'm getting on NNTP is here to stay. For instance, right now I'm downloading at 1.5 kBps (512 package), which is not very desirable. I have set up downloads over the past few days at vatious times of the day to try and figure out what time of day is best to make use of my news server subscription. So far I have had very erratic results with hourly average speeds recorded as low as 713 bytes per second from 23h00 to 23h59, and only on 2 occassions got close to an acceptable 40 kBps. Generally from my experience over the past two days it does not really matter what time of day I try to download items, it simply crawls along at extremely low speeds. By no means am I expecting the full package speed on a shaped account, but 3 to 10 kBps, and if I'm lucky, 20 kBps after hours seem a bit extreme in the shaping department.

To cancel out any local Telkom network problems I test with a capped shaped account from WebAfrica, which generally give me speeds in the region of 150 kBps (I have a 4 meg line and not expeceting these speeds from a 512 package). This tells me that the extreme low speeds I am experiencing with my MWEB Uncapped Shaped 512 package is not due to local network problems, but rather something else. All I'm trying to establish here is whether these low speeds are a result of MWEB shaping protocols, and whether it is here to stay.

I have asked this question in this thread before, but I guess it was overlooked. Some answer would be much appreciated.

Thanks.
Click to expand...

I'd be very surprised to see an answer, something other than, PM me your details, fishpaste.
 
MFour said:
@ MWEB Re: NNTP Shaping
Since the past upgrades ...

I have asked this question in this thread before, but I guess it was overlooked. Some answer would be much appreciated.
Click to expand...

Well put.

Been happy forever but not happy at the moment ...
 
18:00 - shaping removed from NNTP. I"m getting full speed again. :) I've had no problems afterhours with nntp - very happy after the upgrades.
 
Speed??? What speed...

How to choose the correct connection speed

A connection speed controls how quickly data gets to your computer over the internet.
384kbps: A good option for 1 or 2 users browsing the web and sending emails.
512kbps: Suited for a family or small office, this speed offers improved quality for radio streaming and video calls.
4096kbps: Meets highest demands for quality suitable for large file downloads, gaming, video streaming and larger office networks.
10240kbps: Ideal for large office networks with maximum speeds for bigger file downloads, and can also be used for voice over internet (VoIP) calls.

From http://www.mweb.co.za/helpcentre/Moreinfo/RightConnectionSpeed.aspx


Whats up with the decrease in speed now all of a sudden?
New shaping methods or what?

Clearly something happened

Date Data Sent (MB) Data Received (MB) Total (MB)
October 13, 2010 183.0 684.2 867.2
October 12, 2010 382.2 3810.9 4193.1
October 11, 2010 872.1 10024.6 10896.7
October 10, 2010 986.8 11943.9 12930.7
October 09, 2010 1109.3 13388.0 14497.3

I mostly use P2P for most of my downloading needs, use to get good speeds with my 4Meg Bigtime surfer account but now jeeez!

Current
Utorrent 2.0.4 stats: Down speed 0.0 kB/s (avg. 6.0 kB/s) good seeds, healthy trackers :wtf:

Use to get 150kB/s + on a torrent...:cry:

Downloading a youtube clip using IDM: 350 - 420 kB/s :D:D
Any idea what changed?

Telkom keeps refering me to MWEB, so it cant be them :confused:
 
:D My speeds improved following the upgrades this past weekend!

Mweb 4/10Mbps is flying, including during office hours. I can stream youtube in HD, no buffering. HTTP downloads are always perfect.

I have only been with MWeb for a few months but I have had no problem what so ever since signing up! They have made living in SA that much better!
 
Will@MWEB said:
We will always give as much as we can to P2P on our own network, but not at the expense of general performance so the expectation of getting full line speeds for P2P on our shaped products is simply unrealistic.
Click to expand...

Makes sense, you get what you pay for...ATM South African ISP services has drastically improved their overall performance in general.

From page:
http://en.wikipedia.org/wiki/Traffic_shaping#ISPs_and_Traffic_Management

Traffic shaping is of interest especially to Internet Service Providers (ISPs). Their high-cost, high-traffic networks are their major assets, and as such, are the focus of all their attentions. They often use traffic shaping as a method to optimize the use of their network, sometimes by intelligently shaping traffic according to importance, other times by discouraging uses of applications by harsh means.[12] There are those who believe it is not the ISPs place to decide what is "important"; in such cases per-client traffic shaping is more effective without creating potential controversies about what traffic is being controlled. For these reasons ISP cannot provide a perfect solution when traffic shaping.

Which of the above describes MWEB shaping methods the best...?
 
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