MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
also was dead and nothing, but working here now after just resetting the ****ing router.
 
Ok, its local spiking as well. Seems like some massive local cable failure.
 
Its kind of back up, run a ping test, massive packet loss still locally and internationally.
 
Mweb is becoming the biggest ISP with the worst reliability. Gaming was near impossible since yesterday.
 
@ Mweb - I've sent three cancellation requests to [email protected] the first on the 9th of December, I have received only automated responses. Please make a cancellation form readily available in the "my account" section. I think this will save alot of time & trouble for clients that wish to cancel their accounts for whatever reason.

The reason I'm cancelling is the drop/change is service level.

I don't care if anyone disagrees that's my experience.

And what's with mail sent from domains being blocked by Mweb in the space of a month I'm guaranteed to have email sent from a domain server even with a dedicated IP blocked/rejected by Mweb's servers & no it's not spam or anything remotely close.

Edit: International (All I can speak for) dropped to bleak speeds for around 4 - 5 hours last night (early hours of the morning)....
 
To be really honest MWEB Guy, you tell us something broke, but won't give a specific reason.

I am not a grouchy old man, and not unreasonable either - but you guys need to start providing some real answers as to WHAT is actually going on.

I do understand that it was something out of your control (?)
But the fact is, when accounts are switched to other providers,
they work perfectly - is this a case of SEACOM overstretching, or MWEB not being truthful about capacity on their datacentre side ?

MANY discussions have come to the conclusion that it is the latter rather than the former unfortunately ! - since SEACOM has not even lit up to it's full potential, and at the same time ISP's that use that same line do not seem to be experiencing this havoc with weekly issues.

Kindly consider talking to your PR people - because they will have to put a serius spin on some answers.
 
what area are you guys in because i'm sitting here in PTA/EAST and it's fine. i'm really getting around 425K/sec...
 
Hi All

We are investigating the connectivity issues that arose this morning between 2 and 3, we have established that there was a problem with international and we are investigating the cause. Once we have concluded the investigation we will provide you with the relevant feedback.

For those still having a problem, please reboot your PC and router and provide me the relevant feedback; as it seems that our links have been restored to full capacity.

Kind Regards,
MWEB Operations
 
My news server downloads have been running between 7.5kbps - 12kbps for the past 4 months... I used to get full line speed downloads (±38kbps) after hours but no more. im on MWEB uncapped 384, line with Telkom. Any ideas?
 
nasa said:
My news server downloads have been running between 7.5kbps - 12kbps for the past 4 months... I used to get full line speed downloads (±38kbps) after hours but no more. im on MWEB uncapped 384, line with Telkom. Any ideas?
Click to expand...

What news server do you use?

youtube is not streaming nice in randburg today.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X