MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
Still extremely slow download speeds from Steam, is there a known problem or has Steam downloads been intentionally slowed?

I am getting 18kb/sec on a 4mb line?
 
Last edited:
Iwojima said:
I have been with you guys for months and this is not my first attempt at using NNTP with my Mweb account. I have used NNTP since day one with Mweb and have monitored speeds at all hours of the day in the past and picked up the general shaping policy times and trends. The point is that none of those rules now seem to apply and I'm now faced with a quarter to half of my potential line speed 24/7, whereas in the past that was only the case for a few hours a day (i.e. "business hours").

Essentially what you are telling me is that your network is suddenly congested at all times of day (during the holiday season?), but judging by the comments of other Mweb users that is not that case as many are achieving extended periods of full line speed or close to it. Why then do I seem to be subjected to "extra special" shaping?

My case in point is that for the past couple of months my Mweb account has performed consistently well despite shaping policies which were obvious, but did not throttle to the point of making the account useless. My question is "Why is it doing this now?"

As for your suggestion that I judge based on a monthly trend you'll find that my stats for Dec are far lower than they have ever been. I will now setting up an app to taking readings of my line speed/downloaded data at intervals throughout the day and you can tell me if I'm being fairly shaped (in comparison to those who've posted similar stats in the Mweb Daily Speed Results thread)
Click to expand...

I also started to believe that there were problems with my line as I was getting slow speeds, poor YouTube/Streaming buffer issues and bad ping which no one else seemed to be experiencing. I can now safely say that there is something wrong with MWebs network atm and not my line! Switched over to OpenWeb this morning and queued up my weekly 15GB of files for work, this usually took 2-3days to download on MWeb but when I woke up it was COMPLETE! I now have a fully functional 4MB line and cant be happier. MWeb I hope you sort out these problems as your pricing is quite good but unfortunately the saying "You get what you pay for" is now relevant to your service.
 
Last edited:
seems some int sites are deaded or the shaper is on a prawl...
 
VioAdmin said:
Downloads never below 400kB/sec -- Mweb FTW!!
Click to expand...

Lucky you...I'm getting 120KB/s all day (It's a weekend AND holiday?!?!?!) and around 11pm/12am seem to get slightly better speed but not near full line speed. All this talk about 'business priority'...one would think that most places have shut down or are running skeleton staff that the uncapped accounts would be flying all day long.....throttle,throttle,throttle
 
Very nice speeds for last two weeks - well done Mweb! Pity about the transparent proxy caching broken files and Will@MWEB's moral highground that keeps him from being helpful in said situation.
 
Hrm maybe it is my line. My telkom line was hit a few weeks ago and they replaced my DSLAM. It ran at full speed but now it's all slow again. I'll give telkom a shout as well.
 
I'm getting 10kb-20kb on many international downloads right now. Some downloads run at 200-300.

Is there a link down somewhere? Whats happening?
 
MWEB Operations said:
Hi Hecate

I will get someone in our accounts department to contact and assist you.

Kind regards
MWEB Operations
Click to expand...

Just spoke to the accounts department apparently the person I spoke to (g*d knows who that was) never sent my cancellation form to the department now I need to cancel again! and wait ANOTHER month wile paying R500 a month for a account Im not going to use, LOVE mweb soo much now.
 
Rouxenator said:
Very nice speeds for last two weeks - well done Mweb! Pity about the transparent proxy caching broken files and Will@MWEB's moral highground that keeps him from being helpful in said situation.
Click to expand...

Who said anything about moral high ground Rouxenator? I raised other concerns about the files you asked me to check.

Our caching servers do not work in the manner of say a conventional squid box, where one can go and hunt down a broken download and remove it from the server. It's a more advanced solution and should not in fact be prone to the sort of behaviour you're describing. My personal opinion is that the sources of the content you are pinpointing are not exactly what I would call reliable so I would ask once more - if you provide me with examples of content which I am able to safely test that are exhibiting this behaviour then I will gladly pursue the matter.
 
Rouxenator said:
FileSonic and Oron are not reliable? You must be joking.
Click to expand...

what i thought when you wanted us to fix your s&m ****. out of the 1.4 terabytes i've done so far, only very few files was borked and that was due the source, file itself or my idm.
 
I really could not care less about the content, besides, I have a Vodacom connection that works perfectly and if something broken gets cached I just download it with Vodacom.
The big problem I see here is that 1) broken downloads get cached and 2) due to the nature of caching servers retrying only makes it stay on the server for much longer.

If they can fix the first part, not caching broken downloads, then I don't see any problems.
 
I don't see how the caching server will cache a broken file unless the users are downloading broken files in the 1st place.

The way it works is, it only starts caching a file if it was downloaded 3 times completely, and the CRC MD5sum ect must be the same all 3 times. The cacher won't cache it if those conditions are not met.

So go figure...
 
/slightly ot


getting my own uncapped 4mb end of Jan ..... how quick are they to connect you / how quick is the process?
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X