MWEB Uncapped Subscribers Feedback

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Freshy-ZN said:
Can Mweb Ops please explain the below results to me? The ping to the Durban server is terrible (I am in Durban). These results are consistant over many weeks of testing.

Durban test server (Vodacom)


Joburg test server (CellC)


Cape Town test server (Vodacom)
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Hi Freshy-ZN

Please PM me your MWEB account details and I will have a look at your account.

Kind regards
MWEB Operations
 
Raz00m said:
Logged an incident with mweb, got a call tonight, the guy couldn't help me, he forwarded it on to somebody else...i feel like giving up hope dude.
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Hi Raz00m

Thanks for the update I will follow up on your query and feedback to you.

Kind regards
MWEB Operations
 
Guess I'll have to wait until morning,if it's still not right then i'll phone mweb and telkom and see who's fault it is and if i that doesn't work then i'll switch to another ISP.

maybe the internet will be better in capetown next year.
 
Connection is HORRID tonight. I haven't been able to get into WoW the whole night, kept getting disconnected, and my 17.5 meg iTunes download has timed out so many times I lost count. *sigh*
 
Mine as well. Took a couple of minutes just to load this page.
 
Getting ridiculous now, can't even stream Youtube clip. Web pages timeout etc? This is getting worse!
 
TheYak said:
Connection is HORRID tonight. I haven't been able to get into WoW the whole night, kept getting disconnected, and my 17.5 meg iTunes download has timed out so many times I lost count. *sigh*
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Hi TheYak

Please advise whether you are still experiencing disconnections.

Kind regards
MWEB Operations
 
I don't usually complain as any previous problems I've had with Mweb seem to sort themselves out after a day. But for the past 3 days my internet has been terribly slow and http downloads keep timing out.
 
AhmedH said:
I don't usually complain as any previous problems I've had with Mweb seem to sort themselves out after a day. But for the past 3 days my internet has been terribly slow and http downloads keep timing out.
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Hi AhmedH

Please PM me your MWEB account details and I will investigate this for you.

Kind regards
MWEB Operations
 
c'mon,just the other day speedtest gave me results over 3mbps and now:
1132827257.png
 
Pr⊕phet said:
going to drop you a little known fact here it seems... check your area and compare it to those who get full line speed. no rocket science needed to deduct where the *** speeds are currently, be it due to infrastructure, telkom or both. well imho i would say that that has everything to do with it.
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Yes but that doesn't explain why I go full speed as soon as I change to another a/c.
 
DCBloodHound said:
Out of interest,who handles the PPPoE Connection.your ISP (mweb) or your telephone/line company (telkom)?
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Telkom terminates them on their ESR's, then carry the IP traffic to the ISP over IP Connect. When authenticating they send the authentication request to the ISP's RADIUS server.
 
Valerion said:
Telkom terminates them on their ESR's, then carry the IP traffic to the ISP over IP Connect. When authenticating they send the authentication request to the ISP's RADIUS server.
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Sooooooo what you're saying iiiiis if we give Telkom a cookie they'll make the internet betters for us? o.O
 
Valerion said:
Telkom terminates them on their ESR's, then carry the IP traffic to the ISP over IP Connect. When authenticating they send the authentication request to the ISP's RADIUS server.
Click to expand...

Just wondering,my internet has been slow since yesterday and was off for a while.while it was off my router gave an error message at PPPoE.didn't write it down but i'm sure telkom messed with my internet.
 
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