MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
Good Morning Everyone

We are investigating a network outage in JHB. Engineers are attending and we will update you as soon as we have an indication of the estimated time to repair.

Thanks
Will
 
Only DNS seems to be affected for me. Changed my DNS and now everything is working.
 
Will@MWEB said:
Good Morning Everyone

We are investigating a network outage in JHB. Engineers are attending and we will update you as soon as we have an indication of the estimated time to repair.

Thanks
Will
Click to expand...
Cool. Good to have the free Afrihost account as backup...
 
yeah also have the Afrihost backup but not good for downloads :(

at least a heads-up has been given and not just kept quiet.
 
hehe, meant I only have a small account so downloading is not an option :)

well hopefully this isn't gonna be long
 
Our connection has been close to dead, lying on the ground convulsing and foaming at the mouth, for most of this morning. 1 week of cr*p service and counting.
 
TheYak said:
Our connection has been close to dead, lying on the ground convulsing and foaming at the mouth, for most of this morning. 1 week of cr*p service and counting.
Click to expand...

Hi TheYak

We have done some tests and this is not what we are experiencing on our test bench we will assist you in getting to the bottom of this issue. Please have a look at the PM message I sent you.

Kind regards
MWEB Operations
 
TheYak said:
Our connection has been close to dead, lying on the ground convulsing and foaming at the mouth, for most of this morning. 1 week of cr*p service and counting.
Click to expand...

Hi TheYak

We need your help in assisting us in getting to the bottom of your issue as we tested it on our side and and that was not what we experienced. Please send us a tracert to www.bbc.co.uk to have a look at and investigate further.

Kind regards
MWEB Operations
 
MWEB Operations said:
Hi TheYak

We need your help in assisting us in getting to the bottom of your issue as we tested it on our side and and that was not what we experienced. Please send us a tracert to www.bbc.co.uk to have a look at and investigate further.

Kind regards
MWEB Operations
Click to expand...

Tracing route to www.bbc.co.uk [212.58.244.70]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 105 ms 107 ms 144 ms 41-132-28-1.dsl.mweb.co.za [41.132.28.1]
3 22 ms 79 ms 28 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
4 45 ms 25 ms 21 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 39 ms 27 ms 24 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241]
6 57 ms 24 ms 23 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.94]
7 315 ms 288 ms 360 ms pos-1-2-0.lon-up-1.mweb.co.za [196.22.163.230]
8 466 ms 434 ms 251 ms 149.6.98.17
9 367 ms 388 ms 245 ms te3-4.ccr02.lon02.atlas.cogentco.com [154.54.36.169]
10 302 ms 359 ms 369 ms te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.97]
11 478 ms 512 ms 416 ms ldn-b4-link.telia.net [213.248.70.237]
12 521 ms 575 ms 603 ms ldn-bb2-link.telia.net [80.91.250.169]
13 676 ms 649 ms 752 ms ldn-b3-link.telia.net [80.91.251.237]
14 687 ms 825 ms 716 ms siemens-ic-119241-ldn-b2.c.telia.net [213.248.104.70]
15 850 ms 814 ms 926 ms 212.58.238.149
16 501 ms 582 ms 509 ms 212.58.239.62
17 792 ms 678 ms 324 ms 212.58.251.44
18 371 ms 290 ms 369 ms www.bbc.co.uk [212.58.244.70]

Trace complete.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X