MWEB Uncapped Subscribers Feedback

MWEBHelp · Feb 9, 2011

Swift-wp said:
That unfortunately didn't work for me It is down for me tonight as well. Mweb Ops are you guys changing the routes to the news server in JHB?

HI Swift

Please provide us tracert results.

Kind regards,
MWEB Ops

Swift-wp · Feb 10, 2011

I'm at work, but I will PM it to you once I am home this evening. I have provided tracert results in my previous post. I have pasted it here. I bet it will be working tonight when I get home. lol.

Code:

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  login.router [10.0.0.2]
  2    57 ms    60 ms    80 ms  41-132-22-1.dsl.mweb.co.za [41.132.22.1]
  3    82 ms    81 ms    87 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.16
3.206]
  4    71 ms    78 ms    80 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5    59 ms    67 ms    34 ms  tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.7
0]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.

Rohan · Feb 10, 2011

It seems its fine again this morning but thanks anyway. If there are any problems again I will let you know.

Hummercellc · Feb 10, 2011

Is anyone else having problems with speedtest.net on Mweb? it shows i am in Europe? and it is in dutch.... On IS the site works 100%

Also very high latency and slow internet..

Mephisto_Helix · Feb 10, 2011

Wtf, it just 100% died .... browsing, downloads, gaming, teamspeak. What is up?

Hummercellc · Feb 10, 2011

What is going on Mweb Ops! shocking latency and Jitter VoIP unusable and youtube is like buffer heaven.

Mephisto_Helix · Feb 10, 2011

and latency comes right but once again the news server is stuffed and youtube is wonky ....... obviously fallout from the mini crash earlier

MWEBHelp · Feb 10, 2011

Hummercellc said:
What is going on Mweb Ops! shocking latency and Jitter VoIP unusable and youtube is like buffer heaven.

Hi Hummercellc

If you are still experiencing latency issues, please PM me your mweb account details in order for me to investigate further.

Regards,
MWEB Ops

MWEBHelp · Feb 10, 2011

Mephisto_Helix said:
and latency comes right but once again the news server is stuffed and youtube is wonky ....... obviously fallout from the mini crash earlier

Hi Mephisto_Helix

In order for me to investigate further, please PM me your mweb account details. Please inform me if you are still experiencing any issues.

Regards,
MWEB Ops

Swift-wp · Feb 10, 2011

Mweb Ops have you taken a look at my tracert? I'm waiting on a reply since Monday.

Decado · Feb 10, 2011

Did anyone else's Mweb News just go down in the past hour or so?

Willy2580 · Feb 10, 2011

Unable to connect to news.mweb.co.za since some time last night.

Foeffie · Feb 10, 2011

Same here...

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.25]
2 9 ms 8 ms 8 ms 41-132-28-1.dsl.mweb.co.za [41.132.28.1]
3 10 ms 10 ms 10 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
4 11 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 10 ms 13 ms 11 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
6 * * * Request timed out.
7 * tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70] reports: Destination net unreachable.

Trace complete.

Willy2580 · Feb 10, 2011

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 8 ms 10 ms 9 ms 41-132-16-1.dsl.mweb.co.za [41.132.16.1]
2 15 ms 10 ms 10 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
3 10 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
4 10 ms 9 ms 9 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
reports: Destination net unreachable.

Trace complete.

MWEBHelp · Feb 10, 2011

Swift-wp said:

I'm at work, but I will PM it to you once I am home this evening. I have provided tracert results in my previous post. I have pasted it here. I bet it will be working tonight when I get home. lol.

Code:

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  login.router [10.0.0.2]
  2    57 ms    60 ms    80 ms  41-132-22-1.dsl.mweb.co.za [41.132.22.1]
  3    82 ms    81 ms    87 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.16
3.206]
  4    71 ms    78 ms    80 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5    59 ms    67 ms    34 ms  tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.7
0]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.

Decado said:
Did anyone else's Mweb News just go down in the past hour or so?

Willy2580 said:
Unable to connect to news.mweb.co.za since some time last night.

Foeffie said:
Same here...

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.25]
2 9 ms 8 ms 8 ms 41-132-28-1.dsl.mweb.co.za [41.132.28.1]
3 10 ms 10 ms 10 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
4 11 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 10 ms 13 ms 11 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
6 * * * Request timed out.
7 * tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70] reports: Destination net unreachable.

Trace complete.

Willy2580 said:
Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 8 ms 10 ms 9 ms 41-132-16-1.dsl.mweb.co.za [41.132.16.1]
2 15 ms 10 ms 10 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
3 10 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
4 10 ms 9 ms 9 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
reports: Destination net unreachable.

Trace complete.

Hi All

I have escalated this to our technicians to investigate, I will provide you feedback shortly.

Kind regards,
MWEB Ops

Swift-wp · Feb 10, 2011

Thanks, Mweb Ops.

Kosmik · Feb 10, 2011

Can confirm Durban apears to be down as well.

MWEBHelp · Feb 10, 2011

Swift-wp said:

I'm at work, but I will PM it to you once I am home this evening. I have provided tracert results in my previous post. I have pasted it here. I bet it will be working tonight when I get home. lol.

Code:

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  login.router [10.0.0.2]
  2    57 ms    60 ms    80 ms  41-132-22-1.dsl.mweb.co.za [41.132.22.1]
  3    82 ms    81 ms    87 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.16
3.206]
  4    71 ms    78 ms    80 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5    59 ms    67 ms    34 ms  tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.7
0]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.

Decado said:
Did anyone else's Mweb News just go down in the past hour or so?

Foeffie said:
Same here...

Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.25]
2 9 ms 8 ms 8 ms 41-132-28-1.dsl.mweb.co.za [41.132.28.1]
3 10 ms 10 ms 10 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.163.218]
4 11 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 10 ms 13 ms 11 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
6 * * * Request timed out.
7 * tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70] reports: Destination net unreachable.

Trace complete.

Willy2580 said:
Tracing route to news.mweb.co.za [196.28.78.229]
over a maximum of 30 hops:

1 8 ms 10 ms 9 ms 41-132-16-1.dsl.mweb.co.za [41.132.16.1]
2 15 ms 10 ms 10 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
3 10 ms 10 ms 10 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
4 10 ms 9 ms 9 ms tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 tengig-3-2.vic-core-sw2.mweb.co.za [196.22.169.70]
reports: Destination net unreachable.

Trace complete.

Hi All

We have tested and not encountering a problem; however we are in CPT. Please provide me your details (mweb email address) and the area you are in inorder for us to conclude our investigation.

Kind regards,
MWEB Ops

Mephisto_Helix · Feb 10, 2011

There is still no joy on the news servers ..... Torrents are ok, gaming is ok again but news server = dead.

I'm in Durban.

ABCpt · Feb 10, 2011

News server in Cape town down for the last hour or so.

Edit: and now it is running at full speed.

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