MWEB Uncapped Subscribers Feedback

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I did a trace route on a local and an international site... as my expierence has been slower than normal.

Tracing route to astraweb.com [207.246.207.111]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 7 ms 8 ms 14 ms 41-132-66-1.dsl.mweb.co.za [41.132.66.1]
3 10 ms 10 ms 10 ms Te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 10 ms 17 ms 19 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 13 ms 11 ms 12 ms TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 192 ms 191 ms 192 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 167 ms 163 ms 163 ms 149.6.98.17
8 231 ms 203 ms 210 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.
165]
9 281 ms 259 ms 259 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.11
7.0.46]
10 260 ms 258 ms 259 ms te0-0-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.45.241]
11 271 ms 271 ms 271 ms te0-4-0-5.ccr22.mci01.atlas.cogentco.com [154.54
.45.149]
12 309 ms 319 ms 309 ms te0-2-0-2.ccr22.sfo01.atlas.cogentco.com [154.54
.5.198]
13 323 ms 331 ms 334 ms te7-4.ccr02.sjc01.atlas.cogentco.com [154.54.2.1
26]
14 311 ms 319 ms 311 ms te3-3.mpd01.sjc06.atlas.cogentco.com [154.54.7.1
02]
15 321 ms 310 ms 311 ms 38.104.135.94
16 335 ms 313 ms 317 ms astraweb.com [207.246.207.111]

Trace complete.


Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 7 ms 8 ms 7 ms 41-132-66-1.dsl.mweb.co.za [41.132.66.1]
3 9 ms 9 ms 8 ms Te1-1-0.502.cpt-ipc-1.mweb.co.za [196.28.178.166
]
4 9 ms 9 ms 9 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 11 ms 13 ms 12 ms TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 10 ms 10 ms 9 ms 196-28-178-137.adsl.mweb.co.za [196.28.178.137]

7 11 ms 10 ms 10 ms 196-28-178-142.adsl.mweb.co.za [196.28.178.142]

8 10 ms 11 ms 11 ms 196.44.0.75
9 50 ms 48 ms 42 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 28 ms 28 ms 29 ms 196.44.31.97
11 30 ms 32 ms 31 ms 196.30.1.21
12 40 ms 49 ms 33 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
13 32 ms 30 ms 33 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 31 ms 31 ms 30 ms 41.72.136.53
15 44 ms 39 ms 30 ms mybroadband.co.za [41.203.21.137]

Trace complete.

The problem seems to be when we go international. There is a massive slow down, especially when we go through "pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]" My pings going from 12ms to 192ms

I am having major issues with timeouts when I connect to astraweb,, however the mweb news server is running normal for me. I have had good speeds the last 3 weeks or so, It seems my luck has run out.
 
Not much better here:

traceroute to news.astraweb.com (207.246.207.160), 30 hops max, 40 byte packets
1 41-133-108-1.dsl.mweb.co.za (41.133.108.1) 8.127 ms 7.297 ms 7.850 ms
2 Te1-1-0.502.cpt-ipc-1.mweb.co.za (196.28.178.166) 9.031 ms 9.686 ms 9.050 ms
3 Vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11) 9.324 ms 9.222 ms 11.900 m s
4 TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za (196.28.178.97) 19.318 ms 10.398 ms 9.730 ms
5 pos0-0-3-0.lon-up-1.mweb.co.za (196.22.164.2) 168.503 ms 166.677 ms 191.0 89 ms
6 149.6.98.5 (149.6.98.5) 178.590 ms 149.6.98.17 (149.6.98.17) 215.976 ms 2 19.052 ms
7 te7-6.ccr01.lon01.atlas.cogentco.com (154.54.36.165) 172.149 ms 240.519 ms 229.026 ms
8 te0-0-0-4.ccr22.bos01.atlas.cogentco.com (130.117.0.46) 264.068 ms 260.352 ms 259.102 ms
9 te0-4-0-7.ccr22.ord01.atlas.cogentco.com (154.54.43.205) 266.200 ms te0-3-0-7.ccr21.ord01.atlas.cogentco.com (154.54.6.22) 286.772 ms te0-5-0-5.ccr21.ord01.atlas.cogentco.com (154.54.42.253) 278.686 ms
10 te0-4-0-0.ccr22.mci01.atlas.cogentco.com (66.28.4.33) 300.051 ms te0-3-0-3.ccr22.mci01.atlas.cogentco.com (154.54.6.214) 270.476 ms te0-3-0-3.ccr21.mci01.atlas.cogentco.com (154.54.2.189) 272.385 ms
11 te0-3-0-6.ccr21.sfo01.atlas.cogentco.com (154.54.45.66) 355.546 ms te0-3-0-3.ccr22.sfo01.atlas.cogentco.com (154.54.6.42) 314.991 ms te0-2-0-2.ccr22.sfo01.atlas.cogentco.com (154.54.5.198) 308.416 ms
12 te4-4.ccr02.sjc01.atlas.cogentco.com (154.54.2.138) 362.513 ms te7-4.ccr02.sjc01.atlas.cogentco.com (154.54.2.126) 440.621 ms te4-4.ccr02.sjc01.atlas.cogentco.com (154.54.2.138) 345.478 ms
13 te3-3.mpd01.sjc06.atlas.cogentco.com (154.54.7.102) 325.685 ms te9-4.mpd01.sjc01.atlas.cogentco.com (66.28.4.182) 488.627 ms te9-2.mpd01.sjc01.atlas.cogentco.com (66.28.4.150) 381.052 ms
14 38.104.135.94 (38.104.135.94) 314.522 ms 314.071 ms 327.571 ms
15 160.sjc.astraweb.com (207.246.207.160) 317.117 ms 310.520 ms te3-3.mpd01.sjc06.atlas.cogentco.com (154.54.7.102) 332.522 ms
Click to expand...
 
Even mygaming/mybb forum slow when posting

speedtest.net doesn't even load, and if it does, gives a configuration error/times out entirely
 
Im in cape town on a Business Uncapped 384 line. I set my pc to download files from a server in the netherlands on a 100mbps line today. The files were downloaded over http(http daemon= nginx 0.8.54).

Between 6am and 8am the average download speed was normal (40kbps).Between 8:30 and 12:30 the average speed was 30kbps. Between 13:00 and 16:40 the average speed was 15-20kbps. I then tried again between 1800 and 1830 and got 30kbps. So i switched to afrihost and got 40kbps for another 30mins.I then switched back to mweb and got 30kbps.
I ran a test on a TENET line to make sure it wasnt the server and the download speeds averaged 2mbps so the problem is not witht the server.

Hope that helps.
 
Last edited:
analytical said:
i have the same problem,but only with mweb.
Click to expand...

Yea I'm not even trying on a different ISP

I haven't seen this since my days on a 56k modem (and even then it happened rarely) but I have a download going (downloading League of Legends) and it's downloading at 8400 Bps

No, that's not an ignorant typo of some kind where "I can like to know what the intarwebz are". Bps.... no K... only B
 
Also very slow

C:\Users\DayWalk3r>ping www.aardvark.co.za

Pinging www.aardvark.co.za [196.25.211.106] with 32 bytes of data:
Reply from 196.25.211.106: bytes=32 time=449ms TTL=114
Reply from 196.25.211.106: bytes=32 time=449ms TTL=114
Reply from 196.25.211.106: bytes=32 time=449ms TTL=114
Reply from 196.25.211.106: bytes=32 time=451ms TTL=114

Ping statistics for 196.25.211.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 449ms, Maximum = 451ms, Average = 449ms

Pinging www.l.google.com [74.125.230.144] with 32 bytes of data:
Reply from 74.125.230.144: bytes=32 time=241ms TTL=53
Reply from 74.125.230.144: bytes=32 time=242ms TTL=53
Reply from 74.125.230.144: bytes=32 time=242ms TTL=53
Reply from 74.125.230.144: bytes=32 time=243ms TTL=53
Reply from 74.125.230.144: bytes=32 time=257ms TTL=53
Reply from 74.125.230.144: bytes=32 time=251ms TTL=53
Reply from 74.125.230.144: bytes=32 time=247ms TTL=53
Reply from 74.125.230.144: bytes=32 time=278ms TTL=53
Reply from 74.125.230.144: bytes=32 time=242ms TTL=53
Reply from 74.125.230.144: bytes=32 time=246ms TTL=53
Reply from 74.125.230.144: bytes=32 time=241ms TTL=53
Reply from 74.125.230.144: bytes=32 time=285ms TTL=53
Reply from 74.125.230.144: bytes=32 time=242ms TTL=53
Reply from 74.125.230.144: bytes=32 time=242ms TTL=53
Reply from 74.125.230.144: bytes=32 time=241ms TTL=53

Ping statistics for 74.125.230.144:
Packets: Sent = 15, Received = 15, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 241ms, Maximum = 285ms, Average = 249ms

Hope this helps.

Im on a 512K line.. and this is slow
 
Thank you for all the ping and tracert results, I will escalate this to our engineers for further investigation. We will provide feedback as soon as we receive more information. Please bear with us while we conduct this investigation and get to the bottom of this queries.

Kind regards
MWEB Guy
 
International on mweb completely down now, cannot access or ping anything international. Well done.
 
Mweb is useless, moved away from them a long time ago would never go back! They ripped us off for so many years and when cheaper Intl bandwidth arrived they weren't even the first to provide better offerings they had to play catchup when the smaller service providers offered great deals, totally useless.
 
kingmilo said:
Mweb is useless, moved away from them a long time ago would never go back! They ripped us off for so many years and when cheaper Intl bandwidth arrived they weren't even the first to provide better offerings they had to play catchup when the smaller service providers offered great deals, totally useless.
Click to expand...

Which provider are you with now and how good are they for NNTP local downloads?
 
I have two accounts mainly for redundancy and best possible latency when needed.

Afrihost is the one account I use it mainly for local browsing and downloading, their international traffic is routed over the Seacom cable, they have failover if something goes wrong with this undersea cable but it can take a while to reroute traffic.

For that reason my second account is with Webafrica, unshaped so any activity on this line is pretty fast but it's much more expensive than Afrihost so I only make use of it when latency is more important than speed. They make use of the old undersea cable mainly so this is where my redundancy comes in, I just switch accounts accordingly if one of the cables experiences problems.

Both ISP's give great customer service and have super deals every month but most importantly they don't rip you off.
 
oh nice man, thx for the info, checking out what some people say about other ISP's while waiting for mweb to fix their network. Do you have any idea how fast afrihost goes in news servers on a 384 line? During the day on mweb in getting 10kb/s on news :( I have an afrihost free 1gig and it goes full speed but i guess thats different from their uncapped products.
 
Dear god, posting on 1gig afrihost my local went down now too. ROFL. Cannot ping mweb.co.za
Really, shaping the hell out of everything since the beginning of this month, still no answers to our issues and now no connectivity to anything. Not even www.mweb.co.za
Pretty much the worst month for any isp ever and i am including telkom.

Local back up, international still down. Thought there was a backup for when international goes down. Seems that was a lie as well?
 
Last edited:
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