MWEB Uncapped Subscribers Feedback

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Hi StNick,

Do you perhaps know what your usage is for this month of May?

Regards,
Mweb Guy
 
Hi StNick,

Do you perhaps know what your usage is for this month of May?

Regards,
Mweb Guy

????? I thought MWEB does not shape according to usage, this is what you guys have always said in the past. Thanks for finally clearing this up
 
????? I thought MWEB does not shape according to usage, this is what you guys have always said in the past. Thanks for finally clearing this up

tum tum tummmmm
the plot thickens

probably just different user pools
almost like the one im in for flaming mweb on the forums :P
 
????? I thought MWEB does not shape according to usage, this is what you guys have always said in the past. Thanks for finally clearing this up

Hi Tim,

We don't shape based on usage on shaped accounts.

NNTP and other P2P type activities are managed on our uncapped shaped products and available bandwidth for these services is contended with other P2P users.

This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

Regards,
MWEB Guy
 
Hi Tim,

We don't shape based on usage on shaped accounts.

NNTP and other P2P type activities are managed on our uncapped shaped products and available bandwidth for these services is contended with other P2P users.

This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

Regards,
MWEB Guy

Yes I know. Like I said, "this is what you guys have always said in the past". My point is why ask StNick for his usage for this month of May? Accoring to your statement above it should not matter.
 
Hi Tim,

We don't shape based on usage on shaped accounts.

NNTP and other P2P type activities are managed on our uncapped shaped products and available bandwidth for these services is contended with other P2P users.

This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

Regards,
MWEB Guy

Will this then also affect HTTP if your usage on other protocols were high for the month?
 
This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees

strive to give as much bandwidth as possible to these

as much bandwidth as possible

Downloading a driver from HP is coming down at 15kb/s while on afrihost its going at 240kb/s

ok.
 
Yes I know. Like I said, "this is what you guys have always said in the past". My point is why ask StNick for his usage for this month of May? Accoring to your statement above it should not matter.

Hi Tim,

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

Regards,
MWEB Guy
 
Hi StNick,

Do you perhaps know what your usage is for this month of May?

Regards,
Mweb Guy

Hi MWEB Guy,

My usage is high this month. 250GB+ the last time I checked (before I started this large HTTP download).

But yeah, considering that we've been told that usage is not a factor, and considering that the download that you see in my graphs is a simple HTTP (port 80) download, I sincerely hope that this doesn't turn out to be a result of my usage.

Besides, that still doesn't explain why my two friends in Cape Town who are ALSO sitting on 250GB+ this month are enjoying full speeds as I type this.

Edit: Yet another friend, this time based in Glenwood, Durban. Same experience as me. His usage is 50GB. I'm convinced this isn't usage-based, but rather routing-based, and the various bandwidth-shaping that goes with those different routes.
 
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I am not amused. All seemed to be well in the very early hours of the morning but now I'm getting speeds averaging 20 KB/sec on HTTP downloads.

I am on the 4096 Kbps package with MWEB and I'm located in Centurion.

WTF is going on???
 
Hi Tim,

We don't shape based on usage on shaped accounts. <---------------------

NNTP and other P2P type activities are managed on our uncapped shaped products and available bandwidth for these services is contended with other P2P users.

This means that speeds can fluctuate from time to time and while we always strive to give as much bandwidth as possible to these services we make no guarantees about how well they will perform.

This has been discussed extensively on these forums and my recommendation to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

Regards,
MWEB Guy

So then what your saying and what I'm getting are two different things.

So if your on a unshaped, uncapped account and a heavy user your going to be penalized?

So then crappy speeds will continue.......
 
Mmm, now that I think of it. I use on average 120 gig per month.
I am now nearing that 'limit' / trend (if you will) , but have had to download 3 fairly large updates - which might exceed my normal patterns.
As it stands now, I am getting 23 KB/s for a download from Microsoft, hardly a p2p download - a service pack that I require for my OS.


Mmm, usage based throttling it seems.
 
Mmm, now that I think of it. I use on average 120 gig per month.
I am now nearing that 'limit' / trend (if you will) , but have had to download 3 fairly large updates - which might exceed my normal patterns.
As it stands now, I am getting 23 KB/s for a download from Microsoft, hardly a p2p download - a service pack that I require for my OS.


Mmm, usage based throttling it seems.

Then it simply isn't uncapped and you get the silver bullet when you "exceed normal patterns"

Yet when signing up:

ADSL: Uncapped, unshaped

* Unshaped ADSL bandwidth – optimal internet access with all your internet activity
* Ideal for gaming, VOIP applications and large downloads
* Experience better uploads and downloads than the normal (Shaped) ADSL service
* No delay in traffic downloads, perfect for online trading and peer to peer applications <------ rigggght
* Pay a fixed monthly price
* Use as much data as you like (Subject to Acceptable Use Policy) <-----


(Subject to Acceptable Use Policy) =
• We reserve the right to manage our network in order to optimize its efficiency for the benefit of all our subscribers, including, without limitation, by way of the following: rate limiting (speed), rejection or removal of spam or otherwise unsolicited bulk e-mail, anti-virus mechanisms, protocol filtering and imposing restrictions on your use. We may take any other action we deem appropriate in order to help ensure the integrity of the network experience for all subscribers, including limiting your data traffic by controlling your network and/or bandwidth usage.
• We can terminate the service at any time if we decide to discontinue the service offering for any reason whatsoever, without any further liability to you.

So what ever the case we will always come off second best.
 
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Guys, its not a usage thing... Its happening to accounts with low and high usage.

Are there any Durbanites out there that are *NOT* limited to 30KB/sec per single connection as of right now? I'd be very surprised if there were. Also, a tracert hints that Durban traffic bound for overseas first goes via Midrand, so that would go some way in explaining why JHB/Pretoria are seeing similar results.
 
Hi Will

any updates on the changes ?
need a redbull or something if you guys didnt get any sleep in? :P

Belive me they get plenty of sleep. Do you actually think they give a **** ?
The presence of these guys here is merely a PR exercise aimed at putting out a couple of fires and certainly not to resolve problems.

As a matter of interest lets have a count of people who have actually had a problem resolved by these forum reps from Mweb.
 
Well I'm shaped to ****. a 10 minute youtube video takes over an hour to buffer. It takes me 30 mins to buffer a music video, my old 56k modem could do better. My ping to a wow server is 1000-2000 during day time. Starcraft 2 lags so much it looks as if my pc is having an epileptic fit. I can't even do speedtest/pingtest on my mweb account because it times out.

Switch to an Afrihost account, none of these problems.

I think I might just have to relook that contract that I signed.
 
lol, and Rudolf Muller (rpm) keeps publishing articles about mweb, but not helping us get any specifics ? :P
installed add blocked extension as well cause the mweb add ontop of this forum is hurting me on the inside
 
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