MWEB Uncapped Subscribers Feedback

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Guys you should really just move over to OpenWeb, I spent hours upon hours "troubleshooting" problems with MWeb and resulted in nada.... Now my line flies and the extra bux is worth it just to have a service that actually works!
 
Don't know what is happening but speed is flying at the moment. I'm on a 384kbps shaped account and since yesterday youtube streaming and normal http downloads has been full speed again, I hope others will get improvements soon.
 
Shevath said:
Don't know what is happening but speed is flying at the moment. I'm on a 384kbps shaped account and since yesterday youtube streaming and normal http downloads has been full speed again, I hope others will get improvements soon.
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There is unfortunately a significant difference between a 384kbps line "flying" and having a "barely usable" 4mbps line, now that I tihnk of it the two are probably equal
 
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Tim182 said:
????? I thought MWEB does not shape according to usage, this is what you guys have always said in the past. Thanks for finally clearing this up
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How do you make the connection from MWEB asking about usage to the fact that they throttle based on usage. They have said repeatedly that this is not the case. Stop grasping.
 
Cosmic_Nomad said:
So then what your saying and what I'm getting are two different things.

So if your on a unshaped, uncapped account and a heavy user your going to be penalized?

So then crappy speeds will continue.......
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:wtf: Unshaped accounts are not shaped.
 
SabreWolfy said:
How do you make the connection from MWEB asking about usage to the fact that they throttle based on usage. They have said repeatedly that this is not the case. Stop grasping.
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Troll. I am not making any conclusions. I simply am wondering why usage would matter and why he would ask about if if they don't shape according to usage. I think that's a fair question.
 
StNick said:
Hi MWEB Guy,

My usage is high this month. 250GB+ the last time I checked (before I started this large HTTP download).

But yeah, considering that we've been told that usage is not a factor, and considering that the download that you see in my graphs is a simple HTTP (port 80) download, I sincerely hope that this doesn't turn out to be a result of my usage.

Besides, that still doesn't explain why my two friends in Cape Town who are ALSO sitting on 250GB+ this month are enjoying full speeds as I type this.

Edit: Yet another friend, this time based in Glenwood, Durban. Same experience as me. His usage is 50GB. I'm convinced this isn't usage-based, but rather routing-based, and the various bandwidth-shaping that goes with those different routes.
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Thank you for proving my earlier post, mweb people are the ones that have ten helpings of food at a buffet and then complain when it runs out...
 
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vaalpens said:
all my tests are with multithreads to try and peak the account speed, will state if its single threaded :)
and im in Jhb - Edenvale area :)
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If you are experiencing the same problem as I am, then its not your account speed that is limited right now. The issue is the per-connection throttling... At least, that's what is happening to me. And its the single-connection limitation that is bringing the whole experience down since it affects browsing.

Sure, we can throw more threads at the problem and get 10 x 256kbps, but why should we when users in Cape Town don't need to?
 
yep agree, but ive always been using multiple threads on mweb for ages, only files less than 10mb ill do without a download manager
will post single thread downloads on my updates as well for you :)
 
ive been to the other side of the fence, its not pretty, would rather try and help mweb get their ducks in a row again.
 
vaalpens said:
ive been to the other side of the fence, its not pretty, would rather try and help mweb get their ducks in a row again.
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I tried, I was not completely unhappy, but to tell me I used 95g and therefore should be happy and shut up is not on. Simply said it converted me from from the biggest defender to be the biggest hater! So like Telkom they are!
 
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