MWEB Uncapped Subscribers Feedback

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Is there any way to get out of paying for next month because wow i am downloading from at steam at a massive 16k :(.

How does a great uncapped service go to shyte over night?

Nope you don't shape or throttle any account you just shape and throttle the interwebs now :(
 
Kenny said:
Hello everyone, I'm on Mweb uncapped 1mb, signed up from 1st June. First 5 days (5th being Sunday. so no surprise) speeds were really impressive, then, gradually p2p started getting worse and worse. Torrents are almost dead, 0.4-1.2 kbps currently. I also tried using NNTP, just to see how it works, without any sort of NZB files, just to read some newsgroups. Guess what, it is also dead, unless I try to restart the program 3-4 times, then it connects, updates the grouplist , but fails to update even article list. P2P only runs full speed from about 1am-2am till 7am-8am. Browsing is ok, and http downloads are fine, well not always, but most of the time. I'm in Cape Town, when I test my line with Afrihost, p2p works fine, so I understand its Mweb shaping. Did anyone have similar experience? Does Mweb shape accounts individually? Is there some kind of threshold policy like with IS when you get throttled after downloading X amount of GBs?
Click to expand...

Hey Kenny..I also recently got upgraded..I will keep you posted..Also in Cape Town and I have a few accounts to test from as well so yeah..
 
and Astraweb starts its issues again.. cant connect to astraweb using SSL. Port 119 is working but speeds are very erattic
 
Looks like the NNTP problem is still with us - currently 0Kbps :(

Update: Seems very intermittent between 0Kbps and 30Kbps....mostly 0Kbps though.
 
Last edited:
How does one go about canceling with with mweb? Cannot find the option in my account.

Anyways to get out of paying for this service next month? Cannot carry on with 300ms local ping and a 1 meg line anymore.
 
Yeah justin.tv at 720p works well for me at the moment. Streaming at 190KB/s.

Gonna try gomtv in a bit again, earlier it was still 50KB/s and buffering every few seconds.
 
Hey what is up with the connection .. up and down like a bad pr0n movie and the news server is just barely alive :(

i am on my afrihost backup just to post this
 
Sent the following to support - what a joke:

I switched to MWEB 4MB uncapped towards the end of last month, but must say that the speed is an absolute disgrace. I have also reported this on MyAdsl where a large number of users share the same sentiment. I used to be able to work from home, but with the level of service on standard traffic such as HTTP/SFTP/SSH using the uncapped solution is pretty much useless.

Doing a Speedtest now shows 0.23Mbps download speed and 0.11Mbps upload:
1335363313.png


A download test via testmy.net (a 6MB download) is an absolute joke and the test took in excess of 11 minutes to complete:
Code: 
A download test via testmy.net (a 6MB download) is an absolute joke and the test took in excess of 11 minutes to complete:
:::.. Download Test Results ..:::
Download Connection is:: 67 Kbps about 0.1 Mbps (tested with 6 MB)
Download Speed is:: 8 kB/s
Tested From:: http://testmy.net/ (Dallas, TX USA)
Validation Link:: http://testmy.net/db/0DnWFIg
Test Time:: 2011-06-10 09:10:29
1MB Download in 2 Minutes - 1GB Download in ~36 Hours - 1X faster than 56K
Tested from a 6 MB file and took 753.536 seconds to complete
Running at 13% of hosts average (co.za)
User Agent:: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_7; en-us) AppleWebKit/533.21.1 (KHTML, like Gecko) Version/5.0.5 Safari/533.21.1 [!]

Looking at my RRD-stats on my modem since the switch, average ping time is 360ms to mweb.co.za and average throughput is never above 100KB:
modem-stats.jpg


The ping times are outright shocking:

Code: 
traceroute testmy.net
traceroute to testmy.net (174.120.187.140), 64 hops max, 52 byte packets
 1  172.16.0.1 (172.16.0.1)  763.396 ms  1.819 ms  1.602 ms
 2  41-133-86-1.dsl.mweb.co.za (41.133.86.1)  45.638 ms  156.354 ms  92.096 ms
 3  tengig-0-0-0-110.vic-ipc-1.mweb.co.za (196.22.169.170)  153.872 ms  28.647 ms  28.380 ms
 4  vl-92.vic-hscore-1.mweb.co.za (196.22.189.2)  36.353 ms  78.296 ms  59.513 ms
 5  tengige0-0-0-0.11.vic-up-1.mweb.co.za (196.22.169.225)  192.844 ms
    tengige0-1-0-0.12.vic-up-1.mweb.co.za (196.22.169.241)  122.787 ms  61.131 ms
 6  tengige0-3-1-0.mid-up-1.mweb.co.za (196.22.169.210)  59.483 ms  111.828 ms  122.640 ms
 7  pos0-0-2-1.lon-up-1.mweb.co.za (196.22.163.234)  316.450 ms  260.243 ms  252.424 ms
 8  149.6.98.17 (149.6.98.17)  252.334 ms  285.159 ms
    149.6.98.5 (149.6.98.5)  254.209 ms
 9  te7-6.ccr01.lon01.atlas.cogentco.com (154.54.36.165)  365.305 ms  315.346 ms  373.848 ms
10  te1-2.mpd01.lon01.atlas.cogentco.com (130.117.3.225)  284.518 ms  372.874 ms  318.047 ms
11  abovenet.lon01.atlas.cogentco.com (130.117.14.218)  505.990 ms
    ge-10-0-1.mpr1.lhr2.uk.above.net (64.125.12.145)  352.938 ms
    abovenet.lon01.atlas.cogentco.com (130.117.14.218)  270.016 ms
12  ge-2-1-0.mpr1.lhr2.uk.above.net (64.125.28.141)  445.712 ms  247.223 ms  306.484 ms
13  so-1-1-0.mpr1.dca2.us.above.net (64.125.31.186)  345.170 ms  818.150 ms  357.803 ms
14  xe-0-3-0.cr1.dca2.us.above.net (64.125.29.17)  392.844 ms  384.910 ms  497.990 ms
15  xe-2-2-0.cr1.iah1.us.above.net (64.125.29.37)  552.544 ms  398.520 ms  420.773 ms
16  xe-1-2-0.cr1.dfw2.us.above.net (64.125.26.129)  385.024 ms  422.690 ms  499.115 ms
17  xe-1-1-0.er1.dfw2.us.above.net (64.125.26.210)  504.722 ms  372.036 ms  356.639 ms
18  64.125.199.94.t366.above.net (64.125.199.94)  368.642 ms  393.299 ms  384.090 ms
19  te2-2.dsr01.dllstx3.networklayer.com (70.87.255.26)  376.449 ms
    te3-5.dsr01.dllstx3.networklayer.com (70.87.253.86)  386.029 ms
    te7-1.dsr02.dllstx3.networklayer.com (70.87.253.18)  381.543 ms
20  * * *
21  e.ff.5746.static.theplanet.com (70.87.255.14)  445.951 ms *
    a.ff.5746.static.theplanet.com (70.87.255.10)  376.709 ms
22  8c.bb.78ae.static.theplanet.com (174.120.187.140)  421.870 ms  385.138 ms  414.514 ms
 
MWEB Guy said:
Hi Kenny,

Please can you provide me your MWEB account details and I will look into this from our side.

To answer your questions, we don't shape individual accounts and we don't throttle accounts after a certain amount of GB's have been downloaded.

Regards,
MWEB Guy
Click to expand...

Thank you for your reply, PM sent!
 
Crises... what crises?. 10 kB/s on a 384 line. 40+kBs on my unshaped saol account. This is not shaping, you are capping me to 5 gig a month.
 
killadoob said:
How does one go about canceling with with mweb? Cannot find the option in my account.

Anyways to get out of paying for this service next month? Cannot carry on with 300ms local ping and a 1 meg line anymore.
Click to expand...

I read on the forms that they need 1 calendars months notice. So if you cancel now, you'd still be liable for next months service. Ill Pm you the termination forms.
 
Still shyte speeds..........

Code: 
2011/06/10 06:00 AM    309.3 MB    22.7 MB   332.1 MB          1 hr 
2011/06/10 07:00 AM    362.3 MB    25.6 MB   387.8 MB 57 min 10 sec 
2011/06/10 08:00 AM    355.3 MB    23.8 MB   379.1 MB          1 hr 
2011/06/10 09:00 AM    322.7 MB    27.8 MB   350.5 MB          1 hr 
2011/06/10 10:00 AM    223.1 MB    27.9 MB   251.0 MB          1 hr 
2011/06/10 11:00 AM    149.5 MB    26.0 MB   175.5 MB          1 hr 
2011/06/10 12:00 PM    150.4 MB    27.0 MB   177.3 MB          1 hr 
2011/06/10 01:00 PM    140.9 MB    28.1 MB   169.0 MB          1 hr 
2011/06/10 02:00 PM    106.3 MB    30.3 MB   136.6 MB          1 hr 
2011/06/10 03:00 PM    138.5 MB    30.6 MB   169.1 MB          1 hr 
2011/06/10 04:00 PM    106.6 MB    24.6 MB   131.2 MB          1 hr 
2011/06/10 05:00 PM    132.7 MB    22.6 MB   155.3 MB          1 hr
 
Will@MWEB said:
I'll take a look at some of those other streams you mentioned myself and see what the experience is like. On the youtube front one thing that should also be highlighted is that I know many of you are fond of using off net DNS servers, such as the Google, or OpenDNS.

That's obviously your prerogative, but our engineers have recently pointed out to me that one of the side-effects of not using the MWEB assigned DNS servers is that you end up bypassing the Google caches on our network.
Click to expand...

Will@Web,

All due respect, but that's because YOUR DNS servers are broken quite a lot of the time. So that's why people (such as myself) use alternatives.

Perhaps a little more effort into getting the basics right would be beneficial. An ISP's DNS should *NEVER* fail ...
 
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