MWEB Uncapped Subscribers Feedback

[Tiscanny]

Well it would certainly be one possible solution if you were experiencing a power related problem that was causing your router to lose sync. I have seen routers behave very erratically and struggle to sync due to being under powered, often caused by faulty/incorrect AC adapters, or an overloaded multiplug.
It still doesn't eliminate the possibility of electrical interference caused by, for example, an overhead phone line running too close to an electric fence - which is not an uncommon scenario in Gauteng, but those are factors that are certainly on the more rare end of the scale.

If you are having a strange problem like losing sync at the same time every day it's certainly worth considering all of these options as this is a low level connectivity issue that could not be caused by something on the MWEB network (as much fun as it is to blame us for everything )

haha i was just poking fun at the idea of a street lamps disturbing the interwebs! but i must say! I have seen a drop in the speeds of internatoinal torrents, but my usage over the past month was the same as the peroid from 01/11 to 04/11 (been keeping it above 200gigs except for 05/11) so where normaly i could just en queue what i wanted to watch in an half hour or so and be done with it, I now have to en queue and let it run thought the golden time period form 00:00 - 06:00

At the end of the day I still move the same amount of data per month but its just not fun bragging to my friends that i now only get 460kB/s after 12 where i used to make them drool because it was after 6 pm

 

[Tiscanny]

If you're talking about Message Centre then there are some known compatibility issues with Chrome, which are on the development backlog to be addressed.

Thanks for the update! is there an eta for that fix?
The Message center has had a few glitches in the past? (the attachment button would not show or it would just time out) is there a reason why? browser compatibility? or just my bad luck?

 

[Vrotappel]

So after responding to my 24 hour termination notice e-mail in a dismissive manner nothing happens?

When do they actually terminate the account?

 

[dazzazzad]

guys with gmail issues, all 384 lines? or is there someone with 4mb having issues also?

4MB

Can't connect at all at the moment.

 

[Kosmik]

I had someone test this from our test bench last night for several hours - it worked perfectly and did not disconnect. I use gtalk myself and have not noticed any issues. I really can't think of any reason from our side that would cause this, can anyone experiencing the problem perhaps confirm that it's isolated to their MWEB account?

Will, I have my 4mb on idle and I can confirm this is an issue with nothing else running on the line. It also has nothing to do with speed as I can stat a download and it'll ramp up to over 200kb easily and still have the issue even when stopped. Ping is fine. Anyone know the Gtalk ip?

   3    27 ms    32 ms    28 ms  tengig-0-0-0-110.
.170]
 4    28 ms    30 ms    28 ms  vl-92.vic-hscore-
 5    30 ms    32 ms    31 ms  TenGigE0-0-0-0.11
.225]
 6    50 ms    52 ms    55 ms  196.22.169.46
 7    49 ms    48 ms    49 ms  196-28-178-137.ad

 8    50 ms    49 ms    49 ms  198.32.214.41
 9    49 ms    49 ms    50 ms  64.233.174.105
10    51 ms    49 ms    49 ms  74.125.233.19

 

[Decotey]

My cell c connects perfectly, mweb doesn't... talking about gchat

 

[SabreWolfy]

So after responding to my 24 hour termination notice e-mail in a dismissive manner nothing happens?

When do they actually terminate the account?

Every query you have made here regarding the warning/termination has been replied to with a message from MWEB asking that you contact their abuse department directly. I suspect the answer is the same with regard to your query above.

 

[Wolfy]

mweb is really impressing me these days not one bad day so far since last week!!!!!

 

[Vrotappel]

Every query you have made here regarding the warning/termination has been replied to with a message from MWEB asking that you contact their abuse department directly. I suspect the answer is the same with regard to your query above.

The ABUSE department seems to have a problem in reading and responding to e-mails. They are very selective to which e-mails they respond and simply ignore some questions.

If one gets a 24 hour notice you usually expect something to happen within 24 hours. At this stage I require clarity on where I stand because I need to get a new ISP if the account gets terminated.

 

[SabreWolfy]

The ABUSE department seems to have a problem in reading and responding to e-mails. They are very selective to which e-mails they respond and simply ignore some questions.

If one gets a 24 hour notice you usually expect something to happen within 24 hours. At this stage I require clarity on where I stand because I need to get a new ISP if the account gets terminated.

If this is your first warning from MWEB and you no longer engage in activities which contravene the AUP, your account will not be terminated. If you continue to contravene the AUP, your account will be terminated after further notification.

 

[Basjohn]

If this is your first warning from MWEB and you no longer engage in activities which contravene the AUP, your account will not be terminated. If you continue to contravene the AUP, your account will be terminated after further notification.

I believe him and a few other members actually WANT their accounts to be terminated you see. Sort of a "get out of the month's notice" free card.

 

[SabreWolfy]

I believe him and a few other members actually WANT their accounts to be terminated you see. Sort of a "get out of the month's notice" free card.

Yes, Gatecrasher made such a request. PM one of the MWEB reps directly and arrange with them I guess.

 

[Vrotappel]

If this is your first warning from MWEB and you no longer engage in activities which contravene the AUP, your account will not be terminated. If you continue to contravene the AUP, your account will be terminated after further notification.

Third warning and still no termination.

 

[Pooky]

WTF is up the past few days I have to reload links sometimes to make the page load it's most annoying.

 

[vaalpens]

Hi Will / Mwebguy
what speads should we expect more or less on uncapped shaped, single thread http downloads? (or is this a dumb question because I know the dynamic shaping will have different results evertime, but this is the 3rd attempt on a 2gb file now)
I cant use a download manager, so have to do this with the browser, but it bombs out after a few hours with single threaded downloads (2gb+ files) running at 40-50KB/s
from http://edelivery.rsasecurity.com

 

[Wolfy]

On my HTTP downloads I usually get anywhere from 100KB/s to 460KB/s. Good stuff I love it! may I recommend using free downloading manager or Internet downloading manger . It has NEVER let me down before

 

[vaalpens]

thx wolfy, unfortunately that site does not allow download managers, hence the question

 

[Will@MWEB]

Thanks for the update! is there an eta for that fix?
The Message center has had a few glitches in the past? (the attachment button would not show or it would just time out) is there a reason why? browser compatibility? or just my bad luck?

Most if the issues sitting on the MC2 development backlog at the moment are related to compatibility with Browser X, or Y. The items are prioritized in the project sprints based on a combination of how critical the issue is and browser usage demographics, but I really couldn't give you a specific answer as to when a particular item will hit the top of the list.

 

[KoKaRoT]

thx wolfy, unfortunately that site does not allow download managers, hence the question

I lold.. hahaha

 

[nelis]

I see my steam is not connecting. Takes me 20min just to open steam and that's unacceptable. Then the gamemaster have this stupid answer that I was vac banned...lol. I checked my account is not vac banned.