MWEB Uncapped Subscribers Feedback

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Sillicur said:
So, obviously you ignored the post Mweb Guy. This should be clear to everyone because you replied to a bunch of other posts just below it. To see the quotes i am referring too, see middle of page 1002. I will re-post this every day till it is addressed.
Click to expand...

Hi Sillicur,

I have logged a technical specialist callback for you. It's scheduled for tomorrow between 16h30 - 17h00

Let me know if this is a convenient time for you.

Kind regards,

MWEB Guy
 
my news host are not working, - its not even connecting using astraweb and alt.binz, i mean i dont mind if its slow, but its not even conneting! come on mweb!
 
DefecteD said:
my news host are not working, - its not even connecting using astraweb and alt.binz, i mean i dont mind if its slow, but its not even conneting! come on mweb!
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and when i switch to my telkom account, get full speeds so know its not my setup!
 
MWEB Guy said:
Hi Sillicur,

I have logged a technical specialist callback for you. It's scheduled for tomorrow between 16h30 - 17h00

Let me know if this is a convenient time for you.

Kind regards,

MWEB Guy
Click to expand...

Unfortunately I will be on the road then. Its not just happening to me man, so dunno what this will do, I already gave you proof and you said you replicated the results.......I can take a call from 4:00-4:30 thou.
 
Sillicur said:
Unfortunately I will be on the road then. Its not just happening to me man, so dunno what this will do, I already gave you proof and you said you replicated the results.......I can take a call from 4:00-4:30 thou.
Click to expand...

Hi Sillicur,

I have requested the technical specialist to call you between 16h00 - 16h30

Kind regards,

MWEB Guy
 
DefecteD said:
my news host are not working, - its not even connecting using astraweb and alt.binz, i mean i dont mind if its slow, but its not even conneting! come on mweb!
Click to expand...

DefecteD said:
and when i switch to my telkom account, get full speeds so know its not my setup!
Click to expand...

bit of a update, i am connected at least now, but speeds are very slow

any comment mweb guy?
 
High pings and timeouts to your own webpage once again. GG mweb.


Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=324ms TTL=119
Reply from 196.2.63.110: bytes=32 time=313ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=315ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=253ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=254ms TTL=119
Reply from 196.2.63.110: bytes=32 time=922ms TTL=119
Reply from 196.2.63.110: bytes=32 time=250ms TTL=119

Ping statistics for 196.2.63.110:
Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 250ms, Maximum = 922ms, Average = 375ms
 
dasco144 said:
High pings and timeouts to your own webpage once again. GG mweb.


Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=324ms TTL=119
Reply from 196.2.63.110: bytes=32 time=313ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=315ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=253ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=254ms TTL=119
Reply from 196.2.63.110: bytes=32 time=922ms TTL=119
Reply from 196.2.63.110: bytes=32 time=250ms TTL=119

Ping statistics for 196.2.63.110:
Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 250ms, Maximum = 922ms, Average = 375ms
Click to expand...

Mweb Guy, see, its not just me. A bunch of ppl experiencing it. Maybe many more who are just too stupid to realize the timeouts or care about them because they only open websites.

I dont know what help your techie will do, (looking at it at an individual level, which it clearly isnt) I will relay what the techie actually says tomorrow here on MyBB. Lets see if they actually know its not just a single user error or problem.
 
Bar_Rat said:
My mweb account is dead right now. I can hardly even browse. I cant get on to Speedtest.net to test.
Click to expand...

Hi Bar_Rat,

I have refreshed your MWEB account. Please test in 20min.

Kind regards,

MWEB Guy
 
Sillicur said:
Mweb Guy, see, its not just me. A bunch of ppl experiencing it. Maybe many more who are just too stupid to realize the timeouts or care about them because they only open websites.

I dont know what help your techie will do, (looking at it at an individual level, which it clearly isnt) I will relay what the techie actually says tomorrow here on MyBB. Lets see if they actually know its not just a single user error or problem.
Click to expand...

This. Very intermittent both locally and international.
 
I am having the same trouble as some of the guys. Pings shoot through the roof and loss even to local mweb.co.za server. I had to actually restart the router just to get my internet back on but pings are still very irratic.
Mweb Guy are there currently issues? Here is the 20 pings to the mweb.co.za server.

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=59ms TTL=118
Reply from 196.2.63.110: bytes=32 time=126ms TTL=118
Reply from 196.2.63.110: bytes=32 time=74ms TTL=118
Reply from 196.2.63.110: bytes=32 time=55ms TTL=118
Reply from 196.2.63.110: bytes=32 time=258ms TTL=118
Reply from 196.2.63.110: bytes=32 time=84ms TTL=118
Reply from 196.2.63.110: bytes=32 time=300ms TTL=118
Reply from 196.2.63.110: bytes=32 time=107ms TTL=118
Reply from 196.2.63.110: bytes=32 time=51ms TTL=118
Reply from 196.2.63.110: bytes=32 time=257ms TTL=118
Reply from 196.2.63.110: bytes=32 time=193ms TTL=118
Reply from 196.2.63.110: bytes=32 time=145ms TTL=118
Reply from 196.2.63.110: bytes=32 time=96ms TTL=118
Reply from 196.2.63.110: bytes=32 time=572ms TTL=118
Reply from 196.2.63.110: bytes=32 time=256ms TTL=118
Reply from 196.2.63.110: bytes=32 time=80ms TTL=118
Reply from 196.2.63.110: bytes=32 time=110ms TTL=118
Reply from 196.2.63.110: bytes=32 time=235ms TTL=118
Reply from 196.2.63.110: bytes=32 time=137ms TTL=118
Reply from 196.2.63.110: bytes=32 time=150ms TTL=118

Ping statistics for 196.2.63.110:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 51ms, Maximum = 572ms, Average = 167ms

*EDIT*
It would seem something was maxing out my upload speed hence the irratic pings. Have tracked down the issue the varience is around 20-30ms now so no problem. :)
Regards
Hellhound
 
Last edited:
Connection gone to absolute rubbish again ..... no international and extremely slow local. Every evening now is getting a bit much.
 
Mephisto_Helix said:
Connection gone to absolute rubbish again ..... no international and extremely slow local. Every evening now is getting a bit much.
Click to expand...

Hi Mephisto_Helix

I will investigate this for you immediately.

Regards
MWEB Guy
 
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