MWEB Uncapped Subscribers Feedback

[MWEBHelp]

Can't play battlefield BC2 today, keep losing connection to EA after a few mins.

Good Afternoon Kosmic, is this the only problem you are encountering at the moment? Do you loose connection to the EA servers when playing other games as well?

 

[Kosmik]

Good Afternoon Kosmic, is this the only problem you are encountering at the moment? Do you loose connection to the EA servers when playing other games as well?

Hi, another pc on my link tried to play dark spore which is also a EA game and received a intermitent timeout.

Web browsing seems fine, I haven't got any downloads running at the mo.

*Edit* I now get a failed to connect to EA games msg.

 

[MWEBHelp]

Hi, another pc on my link tried to play dark spore which is also a EA game and received a intermitent timeout.

Web browsing seems fine, I haven't got any downloads running at the mo.

How often are the 'timeouts" happening? Are you picking up any trends or is it spiradic?

 

[BlaZing]

Im here at Kosmik place and getting spiradic time outs with dark spore and battle field BC 2 as well

 

[Kosmik]

Longest I've been able to play BF was about 10mins, server pings are fine but then I get a EA connection drop. Trying Team fortress seems ok.

 

[MWEBHelp]

Im here at Kosmik place and getting spiradic time outs with dark spore and battle field BC 2 as well

Longest I've been able to play BF was about 10mins, server pings are fine but then I get a EA connection drop. Trying Team fortress seems ok.

Could you guys please continue to monitor and please provide me as much feedback as possible. I will then request assistance from our game master if neccessary.

Kind regards, MWEB Guy

 

[XennoX]

@ Mweb Guy, I am still having issues connecting to that TS3 server. Has any headway been made in sorting out the problem?

 

[MWEBHelp]

@ Mweb Guy, I am still having issues connecting to that TS3 server. Has any headway been made in sorting out the problem?

Good Afternoon XennoX

I have sent a follow up request to our network team, I await there feedback.

 

[bradrap]

Fileserve is stupidly slow recently, it's almost as if the ability to use concurrent connections has been taken away from us.

1 file downloading: 17kb/s
10 files downloading: 17kb/s x10 (170kb/s)

 

[Kosmik]

Hmmm completed about a 1 hour session of TF2 and managed a bit of BFBC2 with no drops. Anything changed?

 

[MWEBHelp]

Hmmm completed about a 1 hour session of TF2 and managed a bit of BFBC2 with no drops. Anything changed?

Thanks for the feedback Kosmic, no changes on our side. Enjoy your gaming

 

[Sillicur]

Could you guys please continue to monitor and please provide me as much feedback as possible. I will then request assistance from our game master if neccessary.

Kind regards, MWEB Guy

Also known as: You do all the work while we sit on our asses doing nothing.

 

[Hxx]

Good Afternoon Hxx, is this the only problem you are encountering at the moment? Are you running any downloads in the back ground?

I am not downloading.... and if I am downloading I stop when playing online games..... I see it is 10:31pm and I'm still not getting constant latency... it varies between 60-150 and makes the game unplayable for me.....

 

[MWEBHelp]

I am not downloading.... and if I am downloading I stop when playing online games..... I see it is 10:31pm and I'm still not getting constant latency... it varies between 60-150 and makes the game unplayable for me.....

Hi Hxx,

Has your latency improved while playing?

Regards,
MWEB Guy

 

[Tokashi]

woah, streaming is BAD this morning. Watching the Dota 2 international games and its really bad. I switch to an IS account (Afrihost R1 account) and no streaming problems.

 

[MWEBHelp]

woah, streaming is BAD this morning. Watching the Dota 2 international games and its really bad. I switch to an IS account (Afrihost R1 account) and no streaming problems.

Hi Tokashi,

Has streaming improved for you? Is it only streaming that is slow?

Regards,
MWEB Guy

 

[Kosmik]

Having problems again, browsing slow, can't even connect to speedtest and disconnected from BF2 again. This is getting old very fast.

 

[Sillicur]

Having problems again, browsing slow, can't even connect to speedtest and disconnected from BF2 again. This is getting old very fast.

Just be sure to give them all the data they request. Then wait 3 weeks until they tell you if you do not give them the data again they cannot help you. Doing nothing in those 3 weeks.

 

[Rouxenator]

OMFS just look at these wonderful speed I now get on my 4mbps line. WTF are you doing Mweb? Fix it ASAP and refund me for the downtime.

 

[Kosmik]

Just be sure to give them all the data they request. Then wait 3 weeks until they tell you if you do not give them the data again they cannot help you. Doing nothing in those 3 weeks.

They have the information from yesterday but if this ping pong doesn't stop soon, wallet goes elsewhere.