MWEB Uncapped Subscribers Feedback

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gdiza said:
Issue with the Barrack Street exchange... I'm in the same area... my internet is working, but horribly!
Click to expand...

Ya damn, I was hoping this would be a quick fix but looks like Telkom is on vacation again, now I can't get no work done...The only thing Telkom does right is fuk things up.
 
Having excellent service from Mweb this past couple of weeks...hope it continues like this:D (hope I didn't jinx it :|)
 
Ja everything is super slow this morning...........browsing and downloading super slow, and streaming 5fm keeps on breaking up
 
MWEB Guy said:
Hi Dames

Please provide me with a trace route to a local and international site.

Regards
MWEB Guy
Click to expand...

traceroute www.myadsl.co.za
traceroute to www.myadsl.co.za (41.203.21.137), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 53.272 ms 0.858 ms 0.859 ms
2 * 41-133-108-1.dsl.mweb.co.za (41.133.108.1) 13.518 ms 7.319 ms
3 196-28-178-234.adsl.mweb.co.za (196.28.178.234) 7.613 ms 8.617 ms 8.761 ms
4 vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11) 9.054 ms 8.807 ms 8.953 ms
5 tengige0-2-0-0.11.cpt-up-1.mweb.co.za (196.28.178.97) 260.248 ms 508.544 ms 257.266 ms
6 ge1-0-1.cpt-cinx-2.mweb.co.za (196.28.178.137) 458.990 ms 436.742 ms 256.289 ms
7 mtn-pp.cpt-cinx-2.mweb.co.za (196.28.178.142) 460.119 ms 440.650 ms 253.524 ms
8 196.44.0.75 (196.44.0.75) 257.813 ms 268.352 ms 453.385 ms
9 rb-cr-1.za--ct-cr-1.za.mtnns.net (196.44.31.128) 276.901 ms 276.028 ms 437.439 ms
10 196.44.31.97 (196.44.31.97) 274.842 ms 275.726 ms 488.666 ms
11 ge11-0-0.gw2.jnb6.za.mtnbusiness.net (196.30.1.22) 463.969 ms 437.775 ms 276.412 ms
12 vlan9.hr3.jnb6.za.mtnbusiness.net (196.30.156.136) 443.478 ms 436.152 ms 506.008 ms
13 core-router1.jnb2.host-h.net (196.30.213.108) 277.822 ms 282.262 ms 431.244 ms
14 41.72.136.53 (41.72.136.53) 276.284 ms 284.199 ms 431.472 ms
15 mybroadband.co.za (41.203.21.137) 282.285 ms 259.642 ms 259.006 ms

traceroute www.bbc.co.uk
traceroute to www.bbc.net.uk (212.58.244.71), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 2.179 ms 0.940 ms 0.849 ms
2 41-133-108-1.dsl.mweb.co.za (41.133.108.1) 7.362 ms 7.339 ms 6.825 ms
3 196-28-178-234.adsl.mweb.co.za (196.28.178.234) 8.437 ms 9.092 ms 8.826 ms
4 vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11) 8.230 ms 7.777 ms 9.352 ms
5 tengige0-2-0-0.11.cpt-up-1.mweb.co.za (196.28.178.97) 421.663 ms * 425.508 ms
6 pos0-0-3-0.lon-up-1.mweb.co.za (196.22.164.2) 618.555 ms 636.529 ms 611.763 ms
7 149.6.98.17 (149.6.98.17) 611.087 ms 461.846 ms
149.6.98.5 (149.6.98.5) 578.757 ms
8 te7-6.ccr01.lon01.atlas.cogentco.com (154.54.36.165) 617.123 ms 617.121 ms 614.708 ms
9 te0-3-0-4.mpd21.lon13.atlas.cogentco.com (154.54.57.90) 620.563 ms 612.792 ms 612.299 ms
10 ldn-b4-link.telia.net (213.248.70.237) 618.299 ms 459.893 ms 575.809 ms
11 ldn-bb2-link.telia.net (80.91.249.181) 613.006 ms
ldn-bb1-link.telia.net (80.91.252.197) 459.300 ms
ldn-bb2-link.telia.net (213.155.133.226) 617.599 ms
12 ldn-b3-link.telia.net (213.155.133.5) 611.412 ms
ldn-b3-link.telia.net (80.91.254.17) 425.918 ms
ldn-b3-link.telia.net (80.91.247.86) 613.096 ms
13 siemens-ic-119241-ldn-b2.c.telia.net (213.248.104.70) 610.339 ms 614.156 ms 610.916 ms
14 212.58.238.137 (212.58.238.137) 617.876 ms 610.530 ms 617.564 ms
15 212.58.239.62 (212.58.239.62) 612.306 ms 615.233 ms 614.292 ms
16 * * *
17 * * *
18 * * *
19 * * *

^This international one refuses to stop timing out...

This connection honestly feels like it's about 192k! If that!
 
Last edited:
Tjoker said:
Ja everything is super slow this morning...........browsing and downloading super slow, and streaming 5fm keeps on breaking up
Click to expand...

Can you also provide me with trace routes to a local and international site.

Regards MWEB guy
 
Browsing also pretty slow.
A traceroute to mybroadband.co.za shows big delay between hop 4 and 5.
(btw aslo CPT)
Code: 
 3  te1-1-0.502.cpt-ipc-1.mweb.co.za (196.28.178.166)  13.872 ms  16.488 ms  16.667 ms
 4  Vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11)  18.050 ms  19.710 ms  20.781 ms
 5  tengige0-2-0-0.11.cpt-up-1.mweb.co.za (196.28.178.97)  276.793 ms  276.923 ms  277.070 ms
 6  ge1-0-1.cpt-cinx-2.mweb.co.za (196.28.178.137)  277.516 ms  257.317 ms  258.477 ms
 7  mtn-pp.cpt-cinx-2.mweb.co.za (196.28.178.142)  260.489 ms  261.164 ms  263.014 ms
 8  196.44.0.75 (196.44.0.75)  265.288 ms  266.945 ms  268.112 ms
 9  rb-cr-1.za--ct-cr-1.za.mtnns.net (196.44.31.128)  289.595 ms  290.230 ms  291.971 ms
10  196.44.31.97 (196.44.31.97)  291.091 ms  283.979 ms  390.798 ms
11  ge4-0-0.gw17.jnb6.za.mtnbusiness.net (196.30.1.37)  394.210 ms  395.335 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net (196.30.1.22)  396.344 ms
12  vlan9.hr3.jnb6.za.mtnbusiness.net (196.30.156.136)  440.250 ms  559.155 ms  279.790 ms
13  core-router1.jnb2.host-h.net (196.30.213.108)  281.373 ms  285.763 ms  286.784 ms
14  41.72.136.53 (41.72.136.53)  289.118 ms  290.534 ms  291.605 ms
15  mybroadband.co.za (41.203.21.137)  292.697 ms  294.108 ms  295.613 ms
 
@MWEB Guy I presume you got mine? Check this out too...

www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 1.585 ms 0.863 ms 0.824 ms
2 41-133-108-1.dsl.mweb.co.za (41.133.108.1) 6.871 ms 7.302 ms 7.229 ms
3 196-28-178-234.adsl.mweb.co.za (196.28.178.234) 8.512 ms 7.991 ms 7.730 ms
4 vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11) 8.556 ms 8.312 ms 8.628 ms
5 196-28-178-34.adsl.mweb.co.za (196.28.178.34) 9.215 ms 8.464 ms 8.138 ms
6 * * *
7 * * *
8 * * *
9 * *

Why is that timing out from hop 6?
 
Local :


Tracing route to forums.fourblindmice.net [41.222.38.156]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 6 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 7 ms 7 ms 7 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178]
4 7 ms 7 ms 7 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 304 ms 255 ms 258 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 254 ms 254 ms 252 ms 197-84-4-21.cpt.mweb.co.za [197.84.4.21]
7 249 ms 250 ms 253 ms 196.43.25.205
8 282 ms 277 ms 272 ms rrba-ip-esr-1-gig-8-0-0.telkom-ipnet.co.za [196.43.8.146]
9 275 ms 276 ms 270 ms data-pro-gw.telkom-ipnet.co.za [196.25.238.90]
10 274 ms 276 ms 278 ms vl776-rt-dc4.diamatrix.co.za [41.193.3.146]
11 277 ms 282 ms 281 ms fcs01.ra02.dc4.diamatrix.co.za [41.222.32.23]
12 277 ms 275 ms 277 ms 156.38.static.diamatrix.co.za [41.222.38.156]

Trace complete.

International :


Tracing route to blackberry.com [208.65.75.22]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 5 ms 6 ms 6 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 12 ms 7 ms 7 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178]
4 39 ms 16 ms 7 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 250 ms 249 ms 245 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 452 ms 450 ms 454 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 416 ms * 405 ms 149.6.98.17
8 399 ms 401 ms 415 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.169]
9 550 ms 548 ms 550 ms te0-5-0-5.ccr22.ord01.atlas.cogentco.com [154.54.43.73]
10 501 ms 502 ms 501 ms te0-0-0-5.ccr22.ord03.atlas.cogentco.com [154.54.29.22]
11 506 ms 512 ms 500 ms ix-1-3-1-0.tcore1.CT8-Chicago.as6453.net [206.82.141.37]
12 2643 ms 3308 ms 517 ms if-7-1-0-2143.core1.CT8-Chicago.as6453.net [66.110.27.146]
13 558 ms 560 ms 555 ms if-5-0.mcore4.TTT-Scarborough.as6453.net [63.243.129.46]
14 553 ms 555 ms 555 ms if-9-0-0.mcore3.TTT-Scarborough.as6453.net [216.6.98.69]
15 509 ms 505 ms 508 ms ix-10-0.mcore3.TTT-Scarborough.as6453.net [216.6.98.26]
16 520 ms 514 ms 513 ms c72-032.rim.net [208.65.72.32]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * *

Ja big problem at hop 4 to 5..........
 
She is working again :) Thanks MWEB Guy, assuming you spurred this into action!
 
Last edited:
Dames said:
@MWEB Guy I presume you got mine? Check this out too...

www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 1.585 ms 0.863 ms 0.824 ms
2 41-133-108-1.dsl.mweb.co.za (41.133.108.1) 6.871 ms 7.302 ms 7.229 ms
3 196-28-178-234.adsl.mweb.co.za (196.28.178.234) 8.512 ms 7.991 ms 7.730 ms
4 vlan92.cpt-hscore-1.mweb.co.za (196.28.179.11) 8.556 ms 8.312 ms 8.628 ms
5 196-28-178-34.adsl.mweb.co.za (196.28.178.34) 9.215 ms 8.464 ms 8.138 ms
6 * * *
7 * * *
8 * * *
9 * *

Why is that timing out from hop 6?
Click to expand...

Yes I have received the trace routes and I am currently investigating

Regards
MWEB Guy
 
My internet is also down to a crawl this morning. Speedtest shows a ping of over 1000ms to a local (<30miles) server :( In the Welgemoed, Bellville area

Traceroute's:

traceroute to www.mweb.co.za (196.2.63.110), 30 hops max, 38 byte packets
1 cisrb1-net109-64.truteq.com (160.124.109.126) 0.519 ms 1.258 ms 1.270 ms
2 cisrbc1.posix.co.za (160.124.2.2) 1.825 ms 2.516 ms 0.354 ms
3 * cisrb3.posix.co.za (160.124.2.3) 5.104 ms 3.128 ms
4 mweb-1.jinx.net.za (198.32.142.25) 3.970 ms 3.646 ms 2.907 ms
5 TenGigE0-2-0-0.vic-up-1.mweb.co.za (196.22.163.6) 5.934 ms 6.644 ms 7.065 ms
6 197-84-4-34.cpt.mweb.co.za (197.84.4.34) 26.541 ms 28.907 ms 24.912 ms
7 vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99) 24.041 ms 25.230 ms 25.774 ms
8 196-28-178-34.adsl.mweb.co.za (196.28.178.34) 24.989 ms 24.359 ms 24.947 ms
9 * * *
10 * * *
11 * * *
12 * * *

Trying to do an international traceroute, but my browser keeps timing out when I try... If I get it to work, I'll post it here.

EDIT: Ok, finaly got it to work

raceroute to www.bbc.net.uk (212.58.246.91), 30 hops max, 38 byte packets
1 cisrb1-net109-64.truteq.com (160.124.109.126) 1.373 ms 0.237 ms 1.269 ms
2 cisrbc1.posix.co.za (160.124.2.2) 2.600 ms 0.344 ms 2.480 ms
3 cisldn1-cisrbc1.posix.co.za (160.124.1.2) 361.223 ms 523.937 ms *
4 me-julie-thn.hotlinks.co.uk (193.109.219.23) 333.540 ms 331.179 ms 330.031 ms
5 bbc-gw0-linx.prt0.thdoe.bbc.co.uk (195.66.224.103) 330.120 ms 330.623 ms 328.576 ms
6 212.58.238.129 (212.58.238.129) 328.999 ms 328.716 ms 328.680 ms
7 te12-1.hsw0.cwwtf.bbc.co.uk (212.58.239.222) 330.057 ms 331.413 ms 333.671 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
 
Last edited:
Azure Wrath said:
My internet is also down to a crawl this morning. Speedtest shows a ping of over 1000ms to a local (<30miles) server :( In the Welgemoed, Bellville area

Traceroute's:

traceroute to www.mweb.co.za (196.2.63.110), 30 hops max, 38 byte packets
1 cisrb1-net109-64.truteq.com (160.124.109.126) 0.519 ms 1.258 ms 1.270 ms
2 cisrbc1.posix.co.za (160.124.2.2) 1.825 ms 2.516 ms 0.354 ms
3 * cisrb3.posix.co.za (160.124.2.3) 5.104 ms 3.128 ms
4 mweb-1.jinx.net.za (198.32.142.25) 3.970 ms 3.646 ms 2.907 ms
5 TenGigE0-2-0-0.vic-up-1.mweb.co.za (196.22.163.6) 5.934 ms 6.644 ms 7.065 ms
6 197-84-4-34.cpt.mweb.co.za (197.84.4.34) 26.541 ms 28.907 ms 24.912 ms
7 vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99) 24.041 ms 25.230 ms 25.774 ms
8 196-28-178-34.adsl.mweb.co.za (196.28.178.34) 24.989 ms 24.359 ms 24.947 ms
9 * * *
10 * * *
11 * * *
12 * * *

Trying to do an international traceroute, but my browser keeps timing out when I try... If I get it to work, I'll post it here.

EDIT: Ok, finaly got it to work

raceroute to www.bbc.net.uk (212.58.246.91), 30 hops max, 38 byte packets
1 cisrb1-net109-64.truteq.com (160.124.109.126) 1.373 ms 0.237 ms 1.269 ms
2 cisrbc1.posix.co.za (160.124.2.2) 2.600 ms 0.344 ms 2.480 ms
3 cisldn1-cisrbc1.posix.co.za (160.124.1.2) 361.223 ms 523.937 ms *
4 me-julie-thn.hotlinks.co.uk (193.109.219.23) 333.540 ms 331.179 ms 330.031 ms
5 bbc-gw0-linx.prt0.thdoe.bbc.co.uk (195.66.224.103) 330.120 ms 330.623 ms 328.576 ms
6 212.58.238.129 (212.58.238.129) 328.999 ms 328.716 ms 328.680 ms
7 te12-1.hsw0.cwwtf.bbc.co.uk (212.58.239.222) 330.057 ms 331.413 ms 333.671 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
Click to expand...

Please provide me with your MWEB details

Regards
MWEB Guy
 
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