Neotel network speed degradation update

@ clof: May I have your Neotel service number, name and contact details please.
 
zerofocus said:
I got about the same last night, but had so many disconnects that I decided to spare myself the frustration and go to bed.
Click to expand...

Basically the same thing I did... I was so irratated and seeing 20kb/s that I just went to bed.

I was under the impression that I'd see some 'improvements' but the only improvement was that it wasn't disconnecting - and from 40/50kb/s it was doing 20kb/s.

:mad:
:mad:
:mad:
 
@ zerofocus:

Please provide me with your Neotel service number, name and contact details.

PS. I have requested the above previously but have had no response - I am unable to assist you if that is the case.
 
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Neotel said:
@ zerofocus:

Please provide me with your Neotel service number, name and contact details.

PS. I have requested the above previouls but have had no response - I am unable to assist you if that is the case.
Click to expand...

Why do you need to contact me? I thought there were issues on the network?
 
I need to get your Neotel service number to resolve the disconnect issue that you are currently experiencing (your case and a few others are exceptions) - I cannot do that if I do not know those details.
 
Neotel said:
I need to get your Neotel service number to resolve the disconnect issue that you are currently experiencing (your case and a few others are exceptions) - I cannot do that if I do not know those details.
Click to expand...

I don't have the details with me, will my ID number work?
 
gdiza said:
B

I was under the impression that I'd see some 'improvements' but the only improvement was that it wasn't disconnecting - and from 40/50kb/s it was doing 20kb/s.
Click to expand...
As I understand it the towers in Cape Town hasn't received the fix for the speed degradation issue. My speeds was nice yesterday at 5h but as soon as everyone started coming online I also started experiencing the same speeds as you. I am working from home today and the speeds is still the same. No improvement.
 
ninex said:
As I understand it the towers in Cape Town hasn't received the fix for the speed degradation issue. My speeds was nice yesterday at 5h but as soon as everyone started coming online I also started experiencing the same speeds as you. I am working from home today and the speeds is still the same. No improvement.
Click to expand...

I guess after tonight we'll see.
 
Latency spikes and connection timeouts

Is anyone else experiencing intermittent timeouts and latency spikes? I first noticed this behaviour in Paulshof. Web pages were not loading properly and download speeds were erratic.

I am currenlty using my Neotel Prime device in the Germiston area and I sometimes get a 'connection reset' error when trying to load web pages. I've also noticed that download speeds jump wildly from 0kB/s to 160kB/s and back again.

I've been running pings for a while now and I've noticed regular timeout responses which are preceeded by an increase in latency (from 400ms to over 3000ms). I could live with this behaviour before, but it's getting worse and is now really annoying.

Edit: This problem was first noticed this morning.
 
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Yeah. My con working like a steam train. Perma 120kB/s and spikes of 180kB/s. RSSI 57

:D

I <3 neotel when it works
 
orin76 said:
Is anyone else experiencing intermittent timeouts and latency spikes? I first noticed this behaviour in Paulshof. Web pages were not loading properly and download speeds were erratic.

I am currenlty using my Neotel Prime device in the Germiston area and I sometimes get a 'connection reset' error when trying to load web pages. I've also noticed that download speeds jump wildly from 0kB/s to 160kB/s and back again.

I've been running pings for a while now and I've noticed regular timeout responses which are preceeded by an increase in latency (from 400ms to over 3000ms). I could live with this behaviour before, but it's getting worse and is now really annoying.

Edit: This problem was first noticed this morning.
Click to expand...

This problem seems to have cleared. Latency spikes are now far less frequent and I no longer get ping timeouts.
 
agentrgr: did ure point ure antenna in my direction!? Im gonna judo chop u.
 
Reset device , wierd signal comming on device, jumped from 1 bar to 3 bars...
Hasnt done that since 5 Feb, and now on 2 Bars going to 1 and then nothing.

Are you guys working on the network ???
 
I spoke too soon. Had awesome connection last night, was absolute rubbish this morning when I got up. Hopefully they do something soon! I just want my connection back... it was soooo naaais when it worked properly. Like wireless ADSL.
 
Everything working again my side - speed seems slow -but usually is @ this time. Will confirm later tonight.
 
Speedtest

Paulshof/ lonehill
Down: 719
Up: 11
Ping: 345
RSSI: 88
PN: 496
Time: 18:50
http://www.speedtest.net/result/436072646.png

better, but seems to be better cus ive got an aerial now and pointing at correct antenna (PN was 360). Is there anyway to actually find out which PN is for which area?
 
I have this amazing joke to tell you guys...
It's called "The Speed test"

I just did a Neotel speed test... hahaha... yeah... results?

Well, I can't tell you... the damn thing failed to load!

I did a Speedtest.net

It failed 5 times!

... :mad:

I disconnected my Neotel device, plugged in my Cellphone and bam... everything worked.

Plugged in my Neotel device... same results.

I loaded up MyBB... took close on 13 minutes to get to post this!
 
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